About FirstLight
in Chardon

Why Choose FirstLight Home Care Chardon

At FirstLight Home Care of Chardon, we provide exceptional care so that your loved one has the support they need to enjoy the quality of life they deserve in the place they call home.

We exist to help people have their best day – every day – whatever that means for them. Our team of trusted care professionals in Chardon is passionate about providing personalized care, creating meaningful relationships and making a difference in the lives of others.

Annette Smith, Owner

Annette comes to FirstLight Home Care after spending 8 wonderful years at home as a wife and mother. Those years were full of community service and volunteering and gave her the opportunity to use her nurturing skills. Annette also assisted her husband with his construction business, by managing office details and phone calls to customers. Her past experience in sales and customer service, doing event planning and working to keep customers satisfied and fulfilled has given her a broad sense of customer focus and quality service. In this new chapter of her life, Annette is excited about being a woman business owner and providing clients with solutions to their difficult decisions in life.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It’s what we believe in above all else as they guide our company and team members to help us achieve our mission.

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.