Last week’s Spring Summit in Indianapolis was a great success! Attendees heard from our panel of experts on topics such as networking, recruiting, office efficiency, SEO, team building, dementia care, aging in place and risk management, and discussed best practices with one another as well as other invaluable insider knowledge on different aspects of the business. A lineup of interesting guest speakers gave a fresh perspective on client loyalty and service excellence to help remind us of our goals. The “State of FirstLight Home Care” presentation helped chart our course for the future.
The Spring Summit also gave owners an opportunity to share their experiences at the roundtable discussions and to meet select service provider partners who were onsite. Additionally, new developments at FirstLight were discussed at a “Town Hall” venue which will help prepare our team for future growth.
We’re so grateful for the speakers who took the time to share their expertise and advice with fellow team members and we want to extend many thanks to sponsors SilverStone Group, Hafenbrack Marketing, SeniorChecked and Appointmate.
We’re looking forward to another successful year and continued growth with great people!