FirstLight Home Care scores high on franchisee satisfaction surveys


Great news to share as we cap off another week here at FirstLight! We’ve been ranked #22 on Franchise Business Review’s list of the Top 50 franchise systems that rank highest in franchisee satisfaction. We are the youngest franchise system EVER to make the Top 50 rankings so this is a huge milestone for the company!

The rankings are based on a survey that asked franchisees questions related to training and support, system communication, franchisor/franchisee relations, financial opportunity, business lifestyle, and overall satisfaction with their business. Ninety-three percent of FirstLight’s franchisees participated in the Franchise Business Review satisfaction survey. The full results are available at www.FranchiseBusinessReview.com.
Our owners have made strong statements with our results in the strength, approach and vibrancy of the FLHC brand as truly the “new leader” in senior care.

According to Franchise Business Review President Michelle Rowan, “FirstLight Home Care franchisees are more satisfied than many of the franchise operators we survey each year, especially when it comes to franchise leadership.”

Franchise Business Review recently recognized our results with a 2012 Franchisee Satisfaction Award—an annual award given to franchise companies with the highest satisfaction rankings. We are extremely appreciative of all of our extraordinary owners—they are truly the ones that are making a difference!

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