“One person caring about another represents life’s greatest value.”
– Jim Rohn
While we can’t always predict or avert weather emergencies or natural disasters, we can try to prepare for them as much as possible so that we are always ready. Unexpected emergencies involving seniors can be even more challenging as many older adults have mobility issues, chronic health conditions, or they may not have family or friends nearby to assist them.
We were quite inspired when we learned about the above-and-beyond measures one of our FirstLight franchise owners took during the recent hurricanes. When the massive storms blew through South Carolina, FirstLight Home Care of Savannah/Hilton Head owner Jenny Price was more than prepared. Because she and her team were proactive and had a plan for natural disasters in place, they were able to evacuate several of their senior clients to a safe place and care for them during the storms without missing a beat. Their story demonstrates what it truly means to provide exceptional care…no matter what the circumstances.
Giving Clients a Safe Haven
When Jenny Price learned that several of her elderly clients would need to evacuate the area, she immediately made sure they were taken care of. Some of these clients did not have any family in town, one was on hospice and another was taking care of his wife by himself. Jenny arranged for these families to be taken to a safe place and to continue being cared for by their FirstLight caregivers.
Jenny booked a block of rooms with a hotel that was out of the storm’s path. She made the hotel her caregiving team’s home base for five days to ensure clients would continue receiving their regular care.
Caregivers helped clients pack up the necessities from their homes, they accompanied clients during travel to the hotel, and they assisted in unpacking and helping the seniors settle into their temporary home. While there, caregivers provided door-to-door service to each client, making morning, midday and evening rounds. Clients received the same quality care and service and their families were grateful for the peace of mind.
This amazing FirstLight team pulled together to make sure everyone remained safe and experienced minimal disruption in their lives, despite what Mother Nature had in store.
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