FirstLight Home Care of Westchester is proud to announce its recognition with several esteemed awards from Activated Insights’, formerly known as Home Care Pulse, Best of Home Care®, underscoring its unwavering commitment to exceptional in-home care in Westchester.
The accolades awarded to FirstLight Home Care of Westchester for 2025 include:
- Top 100 Leader in Experience: This distinguished award honors the top 100 home care agencies with the highest Overall Satisfaction (OSAT) scores in North America. It reflects our dedication to providing unparalleled service to clients and caregivers alike. We are proud to be the only agency in Westchester County to receive this prestigious award and to be ranked #36 out of 100 in the nation, and the highest-rated agency in New York State. This is our second year winning this top award.
- Leader in Experience: Formerly known as Leader in Excellence, this award is given for superior client and caregiver satisfaction ratings, affirming the agency’s consistent delivery of high-quality home care services. This is our 4th year winning this award.
- Provider of Choice: This accolade is awarded for outstanding client satisfaction ratings, indicating that clients highly value the care and services provided by FirstLight. This is our 6th year winning this award.
- Employer of Choice: This award is given for outstanding caregiver satisfaction ratings, demonstrating our commitment to creating a supportive and rewarding work environment for caregivers and office staff alike. This is our 6th year winning this award.
These prestigious awards are based on unbiased satisfaction ratings gathered from verified clients and caregivers, reflecting FirstLight Home Care of Westchester’s dedication to excellence in home care. Recipients must consistently rank among the highest in 10 or more quality metrics. As a recipient of the Top 100 Leader in Experience Award, FirstLight Home Care of Westchester is recognized among the very best home care providers participating in the nationwide Activated Insights Experience Management program.
In addition to being ranked #36 in the nation, FirstLight Home Care of Westchester was recognized for the following awards:
- Fourth year earning the Leader in Experience Award 🥇
- Sixth year earning the Provider of Choice Award 🥇
- Sixth year earning the Employer of Choice Award 🥇
“We are deeply honored to receive these recognitions,” said Vincent McMahon, Owner of FirstLight Home Care of Westchester. “These awards are a testament to the hard work and dedication of our team and our commitment to providing both exceptional care to our clients and a supportive environment for our caregivers. The quality benchmarks from Activated Insights, and ongoing feedback from our clients and caregivers empower our team to deliver the highest level of care to those who need it most.”
The Best of Home Care® – Top 100 Leader in Experience Award highlights the top-performing home care businesses in the nation. Activated Insights believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
To learn more about our services, and how we can help you or your loved ones, please contact our team directly.
You can reach us at 914-215-1915, or click through to our website here
