Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of the Western Slope
1048 Independent Avenue A119, Grand Junction
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Excellent care. They listen to requests, are trustworthy, my personal favorites are Felica, Angela, Catlin, Tammy,Jozie, and Jannelle. I probably forgot someone. Don't hesitate to use their services. -
First Light was recommended to me by some family friends, and they have been providing an outstanding level of care ever since I hired them. The caregivers do an excellent job, often going above and beyond to go the extra mile. Lori Henderson … More is amazing, and has catered to every need and request we have asked for. Thank you SO much First Light! -
Lori Henderson (Owner) is an awesome human. The level of kindness and compassion she extends to clients is absolutely genuine and as the owner- quality, consistent care is her priority. What impresses me most isn’t her strong moral compass … More (although integrity in her position is important) but rather the emphasis she places on her employees. Lori cares about her staff and she goes out of her way to convey that. It’s truly a simple concept- take care of your employees and they will take care of the customers. Simple as it may be many employers don’t treat their employees as assets as we have seen with the “Great Resignation of 2022”. This is what separates FirstLight from the others.
My family member receives excellent care and I highly recommend FirstLight!! -
Lori and the caregivers at FirstLight Home Care of the Western Slope are reliable, caring, kind, and committed to helping families with any and all concerns. My mother recently needed 24 hour care after falling very ill and FirstLight seamlessly … More provided all the caregivers we needed, and oftentimes quite last minute. I live in California and Lori worked tirelessly to ensure my mother's safe well-being. She even drove to Aspen Valley Hospital on Christmas Day to pick her up! She coordinated, managed, and navigated some truly complex situations with a positive can-do attitude! I don't know what my sister and I would have done without her help. We are forever grateful!!
Client Reviews
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FirstLight Home Care of Grand Junction, CO Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of the Western Slope
1048 Independent Avenue A119, Grand Junction
-
Excellent care. They listen to requests, are trustworthy, my personal favorites are Felica, Angela, Catlin, Tammy,Jozie, and Jannelle. I probably forgot someone. Don't hesitate to use their services. -
First Light was recommended to me by some family friends, and they have been providing an outstanding level of care ever since I hired them. The caregivers do an excellent job, often going above and beyond to go the extra mile. Lori Henderson … More is amazing, and has catered to every need and request we have asked for. Thank you SO much First Light! -
Lori Henderson (Owner) is an awesome human. The level of kindness and compassion she extends to clients is absolutely genuine and as the owner- quality, consistent care is her priority. What impresses me most isn’t her strong moral compass … More (although integrity in her position is important) but rather the emphasis she places on her employees. Lori cares about her staff and she goes out of her way to convey that. It’s truly a simple concept- take care of your employees and they will take care of the customers. Simple as it may be many employers don’t treat their employees as assets as we have seen with the “Great Resignation of 2022”. This is what separates FirstLight from the others.
My family member receives excellent care and I highly recommend FirstLight!! -
Lori and the caregivers at FirstLight Home Care of the Western Slope are reliable, caring, kind, and committed to helping families with any and all concerns. My mother recently needed 24 hour care after falling very ill and FirstLight seamlessly … More provided all the caregivers we needed, and oftentimes quite last minute. I live in California and Lori worked tirelessly to ensure my mother's safe well-being. She even drove to Aspen Valley Hospital on Christmas Day to pick her up! She coordinated, managed, and navigated some truly complex situations with a positive can-do attitude! I don't know what my sister and I would have done without her help. We are forever grateful!!
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Grand Junction, CO is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
