Our Core Values & Home Care Commitments
Our Culture of Care Promise
At FirstLight Home Care, a leading home care agency, the genuine health and well-being of others is our greatest concern. We vow to provide first-class personal service for our clients so that they may enjoy warmth, independence and relaxed comfort in their own home or any setting.
FirstLight Home Care is built on a solid foundation of core values and dedication to client happiness, peace of mind, and quality of life that supports our Culture of Care—our commitment to service excellence, personal growth, and accountability.
The Caregiver Bond
At FirstLight Home Care, our extraordinary caregivers are the most significant members of our team in delivering our service commitment to others. By embracing each day with values of trust, honesty, respect, integrity and dedication, we cultivate our relationships to the benefit of each caregiver and the entire organization as a whole. FirstLight promotes a caregiving atmosphere where diversity is respected, quality of life is valued, personal ambitions are attained, and the FirstLight Culture of Care is emboldened.
Watch Mrs. Schofield share a special moment with her caregiver, Cherise:
What Makes Our In-Home Care Different?
- All of our caregivers are direct employees (not contractors) – state licensed where required and thoroughly screened with a corresponding background-check – and must pass through our rigorous in-home care training.
- We are a fully compliant home healthcare agency regarding the privacy of every client’s personal health data, with caregivers trained in privacy issues.
- Following our thorough recruitment and home care training, all of our employees must go through our unique Culture of Care training and orientation process.
Elder Care in Newark
Caring isn’t simply what we do. It’s who we are. As a provider of non-medical elder care services across the Newark, Ohio area, we offer more than assistance. We also provide companionship, compassion and encouragement.
At FirstLight® Home Care of Licking and Fairfield Counties, you can count on us to treat your loved one like our own, giving you total peace of mind when they’re in our caring hands. They’ll also achieve a higher quality of life — wherever they call home — thanks to help from caregivers dedicated to living out our core values each day.
Why Choose Elder Care from Our Newark Team?
When you have an aging family member who requires extra attention, it can put stress on your relationship. You want to give them everything they need; yet, you have your own personal and career obligations to manage. It can lead to strain, burnout and a difficult family dynamic.
There is an easier way and it’s with elder care from FirstLight Home Care of Licking and Fairfield Counties. We can give your loved one assistance in many of the areas where they need it so you can simply enjoy quality time together.
You can also trust us to employ experienced and compassionate caregivers who have been carefully screened and rigorously trained. We only hire those individuals who truly have a heart for caregiving and a genuine concern for others.
Each day, they approach their work by living our core values, including a commitment to excellence and first-class personalized home care. Our goal is to ensure your loved one is happy, safe, comfortable and always being cared for in a way that’s dignified and respectful. It’s why so many families in the Newark area trust our team for elder care and for peace of mind too.
The Caregiver Bond
Our extraordinary team of caregivers is truly what sets us apart from other elder care providers in the Newark area. We employ individuals who will work hard to learn about what matters most to your loved one, embracing the values of empathy, trust and honesty every step of the way.
Over time, they’ll cultivate a strong bond with your loved one and care for them in a way that’s aligned with their personality and preferences. In the process, they’ll become more than just a friend, and more like a member of the family.
Watch Judy share a special moment with her caregiver, Gitta:
Call FirstLight Home Care of Licking and Fairfield Counties at (740) 258-6211 today. We offer elder care in Newark, Granville, Hebron, Heath, Pickerington and other nearby areas in Ohio.