Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

Client Reviews

FirstLight Home Care is dependable and honest. their excellent caregivers are very professional and the office staff comes by frequently to make sure everything is going well with my care.

- John

Your caregivers are wonderful! they help make our mother comfortable.

- Vikki

I couldn’t get along without FirstLight Home Care, The caregivers help and make things easier.

- Louise

FirstLight Home Care is professional. The caregiver was great and I appreciated the care I received.

- Mary

It is so comforting to know you are there! You have a passionate heart and a good soul.

- Merrilyn

I liked that FirstLight Home Care was very friendly. The caregivers were always smiling and easy to communicate with.

- Lucy

FirstLight Home Care has done a good job. The caregivers respond very well to out needs and it helps me out.

- Jim

FirstLight Home Care has been very helpful to me.

- Richard

The caregivers are dependable and there when I need them. they listen and are kind.

- Lea

I am at peace knowing your “gems” will take good care of mom.

- Kay

I’ve personally gotten a lot of peace of mind. The caregivers are very professional, have been trained very well and my mother looks forward to them.

- Steve

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

- James M.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

- Joyce H.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

- Betty F.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

- Ed V.

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FirstLight Home Care of Olympia, WA Strives to Achieve Service Excellence Every Day

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FirstLight^® Home Care of Olympia, WA is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.