FirstLight is About People
Home Care is Not a Career, It’s a Calling
We know your first priority when choosing a home care provider is finding someone you can trust and rely on… someone who will care for your loved one as you would, and as we would our own. We’ve been where you are, and this is one of the main reasons we chose to be in this business.
We have spent most of our adult lives on the North Shore—Steve a lifelong Swampscott resident and Molly relocating here from Maine after college—and we’ve been in your shoes. We know what it’s like to worry about an ailing family member and not know where to start or what steps to take. Two years ago, we were having those same worries about our dad—who lived miles away.
We know good caregiving takes much more than the technical skills needed to help someone transition in and out of a wheelchair or give a sponge bath, which is why we only hire caregivers who instinctively know when to hold a hand, rub a back, and offer an arm, and who will treat our clients like the wonderful people (not patients) they are. We believe strongly that our caregivers should give clients joy and a purpose to their day in addition to supporting them with their daily activities, and we believe in taking care of our caregivers as well as our clients, because we know happy caregivers provide better care.
Here’s what our clients are saying:
“The services are even better than I expected. FirstLight Home Care is head and shoulders above the rest.”
“The caregivers that FirstLight Home Care has take wonderful care of my brother. They are very involved and concerned about him. They love him, and it is just a wonderful feeling.”
“FirstLight Home Care is consistent, and has a good pattern of employees. They approach issues seriously, and take my wife seriously. I appreciate that.”
“When my husband’s health went downhill, it was scary for all of the family. By depending on FirstLight’s care and having someone else around to talk to we have a very manageable, new norm.”
“FirstLight Home Care is really outstanding with their care and compassion. They know what they are doing, and their staff is excellent.”
“As a daughter, I can put complete trust into the work that FirstLight Home Care does and their availability to help my mother.”
“I have already recommended FirstLight Home Care to people. They are a small, hands-on company that is very interested in and sympathetic to their clients. FirstLight’s caregivers have life experience to match the care they provide.”