We’d like to give a special thanks to our dedicated caregivers. Without your hard work, we wouldn’t be where we are today.
What our Clients Have to Say
“Jim and his staff of professionals were very compassionate and helpful during my sister’s final illness. As her medical needs increased Jim was very accommodating and supplied her with professional caregivers to provide the perfect care. The caregivers were personable and capable and assisted my wife & me in caring for my sister in her Phoenix home until her final days. We can’t say enough positive things about Jim and FirstLight Home Care. Thank you Jim. You were a Godsend to us.” – Mike & Susan P.
“FirstLight Home Care is first rate! They recently helped our family as my 85 year old mother went from relatively vibrant to passing after a 12 year battle with cancer. They were compassionate, respectful, empathetic and extremely professional. They are a great partner and comfort in difficult times. I would urge anyone in need to utilize their services.” Loren M.,
“I can’t speak highly enough about the team at FirstLight Scottsdale. They have been caring for my mother who has Alzheimer’s pretty much around the clock for 3 years. Dawn Elkjer, VP of Operations, has worked tirelessly to ensure that the care team with my mom is a good match for her in personality, style, and substance and are providing the kind of loving care that anyone would want for their family member. The team is excellent at staying in communication with me to ensure I’m fully aware of everything that is happening and truly embodies a commitment to quality of care, in fact, Dawn and several of the caregivers have pretty much become a part of our family. I would recommend First Light to anyone looking for help with home care for a loved one.” Martina W.
“My mother is not an easy person. After checking reviews my dad called first light. I swear my mom is going to trap Nancy so she can’t leave. What an amazing person. My dad gets a few hours out to shop without worrying about mom at ALL. Mom is in palliative hospice but swears she’s going to get better to take Nancy to lunch. I have rarely been lucky enough to meet a person as self possessed, kind, honest as Nancy. Thank you for making ALL of our lives so much more pleasant.” Erika S.
“FirstLight has been a life saver for me. My mother is 85 and suffered a brain bleed in December. The only way she can be in her home of 57 years is to have caregivers. The staff at FirstLight is amazing, caring, patient. If anyone needs home care I highly recommend them! They take my mother shopping, Dr. appointments anywhere she wants to go. She isn’t always easy to deal with but I hear nothing but good things from her about the ladies that care for her.” Barb L.
“For a year we needed caregiver services for our elderly, widowed mother whose dementia was progressing, eventually getting to the point that she was not safe alone. We interviewed three agencies and selected FirstLight. They were honest, addressed our questions thoroughly and their online reviews were all favorable. FirstLight was initially asked to provide four-hour in home daily care. As time went on, we needed 24 hour care both at home and then later, in a memory care facility. FirstLight fulfilled our shift needs and was always receptive to changing personnel if needed. We could reach out to them 24/7 and they would promptly respond addressing any needs we had, which was so comforting to the family in this stressful time of trying to assure that mom was safe and comfortable. Jim and Dawn communicated well with mom’s whole team of caregivers, getting their input and sharing best techniques for how to take care of mom. While the dementia was progressing making mom increasingly challenging to care for, Jim and Dawn and their caregivers did not let us down. They rearranged caregiver schedules, and found caregivers with the skills and patience to be able to work with mom. FirstLight was also great at recommending many helpful in-home solutions such as safety additions as well as mobile medical care, hair care, podiatrists and more. If needed, they have a registered nurse to make visits or dispense meds too. We children were able to communicate directly with the caregivers which was of utmost importance to us and to us in selecting and keeping FirstLight’s services. The caregivers were able to advise us of needed supplies and we were able to advise them when to expect doctors, etc. We retained the services of FirstLight and their caregivers until mom peacefully passed away. For all these reasons, we would recommend FirstLight and are confident in their ability to meet your various needs.” – Alison F.
“A family member went into the hospital and we live in LA so could not make it to PHX to help out. We had an idea of hiring a caregiver to help with hospital visits, cleaning up around the house, walking the dogs, etc. We spoke to Dawn who asked us tons of good questions so she could find the best match. Dawn told us all about the company and reassured us. We got only rave reviews about the caregivers. They did a great job and I would highly recommend them to all!” – Samantha S.
“I cannot say enough about FirstLight Home Care. They were recommended to me by a trusted source when our mother unexpectedly fell ill. Unable to get to AZ at the time, I reached out to Dawn to arrange for in-home care. From that moment on, my family and I felt an enormous sense of relief and comfort in knowing that we were in good hands. Not only did Dawn locate and secure care for our mother within 24 hours of my contacting her, but the caregivers were outstanding in every way. In addition, Dawn made all of the logistics (i.e. paperwork, communications, payment etc) easy and streamlined. This was especially appreciated during the initial crisis.
If you or your family are in need of home care services, I cannot recommend Dawn and FirstLight enough. From start to finish they are as professional and efficient as they are caring and compassionate. My whole family is deeply grateful to them all. And, should the occasion arise, we will not hesitate to seek out their services again.” – K.W.
“I selected First Light Home Care after interviewing several agencies to replace one that had been providing declining level of services to my aging father. Doctor’s appointments were being missed, his personal items unkempt and communication was poor. I was hoping to find an agency that provided compassionate, professional and qualified services and staffing. I believe I have found those very qualities in FirstLight.
From my very first meeting with the representative of the local branch, Dawn Elkjer, I felt my father would be in competent hands. Her demeanor was one of understanding, competence and assurance. She immediately recognized my father’s needs and matched him accordingly with caregivers who have provided for his companionship and comfort.
I also learned I could depend on First Light during a time of an unforeseen medical emergency, first recognized by one of the caregivers assigned to my dad’s case who accompanied my father to a doctor’s visit and was sure to point out such findings. He then made arrangements to prolong his shift to remain with my dad through ensuing testing and another follow up doctor’s appointment which resulted in an urgent hospital admission.
During the entire time, Dawn and owner Jim remained in touch with me to ensure my father’s needs would be met upon discharge, agreeing at short notice to arrange for 24/7 assistance until such time as my dad’s strength has returned. The caregivers they’ve provided and whom we’ve met have been of excellent skill and caliber.
FirstLight has demonstrated to me that they are fully dedicated to serving the clients, and families, entrusted to their care. I’m glad I made the change to this company when I had.” – Susan P.
“FirstLight Home Care offered excellent service and helped our family manage a difficult period post surgery. From the moment I reached out to Dawn Elkjer, she was warm, caring, responsive and professional. She truly cared about our family’s needs and was able to provide several outstanding caregivers. This was the best and most reliable home care agency I have ever worked with.” – Marcia M.