Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Volusia
112 W Indiana Ave #102, DeLand
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What a pleasure it is to be able to write a review of FirstLight Home Care of Volusia. We unfortunately picked another company before we chose FirstLight to care for our father. After the first company did not meet our expectations, we … More were skeptical that we would find the right fit for dad. After speaking with John Bordas (owner) and being completely transparent with my concerns and recent disappointing experience, he reassured me that the care dad would receive would be exactly what we expect. This company not only has met our expectations, but they have exceeded them. My father has a couple very specific requests and FirstLight has been incredibly accommodating. We have caregivers in our home 5-6 days a week for quite sometime and LOVE the consistency of these amazing individuals. Nicolay, Kelsi, Madison, Elaine, and Serap have ALL been great with dad!! Each time we get to meet a different caregiver, I have been so impressed by each individual John has hired for this amazing team.
Inviting someone into your home and having to make a difficult decision to have them take care of you or your loved one can be quite a stressful experience. I highly recommend FirstLight to be your first call. -
Exceptional Service from FirstLight Home Care
Choosing a home care agency for a loved one is difficult. My brother and I are thrilled with the quality of care Mom received from FirstLight Home Care.
FirstLight’s caregivers treated Mom … More with dignity and kindness. Special shout out to Norma and Lexy. They are angels.
I highly recommend FirstLight Home Care. -
Choosing a caregiver should always be this easy. The staff at FirstLight have been wonderful. Sherap has treated my mom with such care. She is patient, attentive and kind. 5 stars for FirstLight Home Care. -
I was in search of home care for my mother-in-law, who the family had placed in an assisted living/memory care facility in Port Orange, FL. What a mistake! It was a horrible decision. When we decided to bring her home, I searched for many … More hours and days for just the right fit for my mother-in-law's care at home. It was both time-consuming and complicated. My initial contact with FirstLight was with John Bordas, the owner of the company. John was kind, patient, caring, and listened to everything I was worried about concerning home care and aides for my mother-in-law. He, himself, had been through the same situation with his Grandfather as we were, which caused him to start his business, FirstLight. He was very helpful and forthright with every bit of information he could provide me to help me navigate through the process. We did choose FirstLight for the end of my mother-in-law's life care, and we were not disappointed. John provided the most wonderful aides for her. We felt they were part of the family, even though they were not there for very long, since my mother-in-law passed away fairly quickly after we brought her home. I can't say enough about this company. One aide in particular, Norma, was the kindest, most soft-spoken, and caring person I have ever met. Any family that has Norma in their lives as an aide or companion for their loved one, will be blessed. You will be so happy with FirstLight if you chose to use them. I only wish I had called them before we made the decision to place Mom in a facility instead of keeping her home for her remaining time. Thank you, John, for everything you did to help me and my family. You went above and beyond with all the help you provided me in making the right decision.
Sincerely,
Debbie -
I contacted first light in reference to help my grandmother with daily needs and getting to appointments, so, far the services have been great. She is happy, I am updated every week with things regarding her care they try and match … More the client up with a staff member that’s compatible, John and Rebecca have been great at communicating things with me regarding her care and needs. If you or a loved one are looking for a place to help your loved ones. Feel free to reach out to them. They will be more than happy to assist in every way needed. They are a godsend for my grandmother. I’m able to rest easy at night knowing she is taken care of. Thank you John and Rebecca.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Volusia Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Volusia
112 W Indiana Ave #102, DeLand
-
What a pleasure it is to be able to write a review of FirstLight Home Care of Volusia. We unfortunately picked another company before we chose FirstLight to care for our father. After the first company did not meet our expectations, we … More were skeptical that we would find the right fit for dad. After speaking with John Bordas (owner) and being completely transparent with my concerns and recent disappointing experience, he reassured me that the care dad would receive would be exactly what we expect. This company not only has met our expectations, but they have exceeded them. My father has a couple very specific requests and FirstLight has been incredibly accommodating. We have caregivers in our home 5-6 days a week for quite sometime and LOVE the consistency of these amazing individuals. Nicolay, Kelsi, Madison, Elaine, and Serap have ALL been great with dad!! Each time we get to meet a different caregiver, I have been so impressed by each individual John has hired for this amazing team.
Inviting someone into your home and having to make a difficult decision to have them take care of you or your loved one can be quite a stressful experience. I highly recommend FirstLight to be your first call. -
Exceptional Service from FirstLight Home Care
Choosing a home care agency for a loved one is difficult. My brother and I are thrilled with the quality of care Mom received from FirstLight Home Care.
FirstLight’s caregivers treated Mom … More with dignity and kindness. Special shout out to Norma and Lexy. They are angels.
I highly recommend FirstLight Home Care. -
Choosing a caregiver should always be this easy. The staff at FirstLight have been wonderful. Sherap has treated my mom with such care. She is patient, attentive and kind. 5 stars for FirstLight Home Care. -
I was in search of home care for my mother-in-law, who the family had placed in an assisted living/memory care facility in Port Orange, FL. What a mistake! It was a horrible decision. When we decided to bring her home, I searched for many … More hours and days for just the right fit for my mother-in-law's care at home. It was both time-consuming and complicated. My initial contact with FirstLight was with John Bordas, the owner of the company. John was kind, patient, caring, and listened to everything I was worried about concerning home care and aides for my mother-in-law. He, himself, had been through the same situation with his Grandfather as we were, which caused him to start his business, FirstLight. He was very helpful and forthright with every bit of information he could provide me to help me navigate through the process. We did choose FirstLight for the end of my mother-in-law's life care, and we were not disappointed. John provided the most wonderful aides for her. We felt they were part of the family, even though they were not there for very long, since my mother-in-law passed away fairly quickly after we brought her home. I can't say enough about this company. One aide in particular, Norma, was the kindest, most soft-spoken, and caring person I have ever met. Any family that has Norma in their lives as an aide or companion for their loved one, will be blessed. You will be so happy with FirstLight if you chose to use them. I only wish I had called them before we made the decision to place Mom in a facility instead of keeping her home for her remaining time. Thank you, John, for everything you did to help me and my family. You went above and beyond with all the help you provided me in making the right decision.
Sincerely,
Debbie -
I contacted first light in reference to help my grandmother with daily needs and getting to appointments, so, far the services have been great. She is happy, I am updated every week with things regarding her care they try and match … More the client up with a staff member that’s compatible, John and Rebecca have been great at communicating things with me regarding her care and needs. If you or a loved one are looking for a place to help your loved ones. Feel free to reach out to them. They will be more than happy to assist in every way needed. They are a godsend for my grandmother. I’m able to rest easy at night knowing she is taken care of. Thank you John and Rebecca.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Volusia is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
