We know that families who are considering home care and senior care services do a significant amount of research. Reading customer reviews and testimonials is one part of making an informed decision. We invite you to write a review and share your experience with FirstLight to help others who are seeking information about home care.
“I chose FirstLight HomeCare of York over many other senior care services due to their ability to provide the basic level of care initially needed for my father and could continue to provide care even if his health declined. FirstLight HomeCare of York was the right decision for providing the necessary assistance my father required, from helping with daily tasks such as showering and getting dressed to increasing his involvement in other activities. FirstLight HomeCare of York’s assistance allowed me to spend more quality time with my father, enjoying dinner out, seeing a movie and visiting his friends.”
“FirstLight (specifically, Tim and Anne) made what seemed impossible happen by bringing my parents cross-country, both of whom are in assisted living. When I researched different agencies, no one even came close to the level of service and personal attention Tim and Anne provided. Early on, Tim told me he would personally make this happen, and he absolutely delivered beyond my expectations. Tim helped plan everything, taking the time to talk through the details every step of the way. He spoke with my parents and answered their questions, worked with the assisted living center to learn more about their respective medical issues and ensure my parents had everything needed for the trip, and coordinated transportation on both ends. Tim and Anne provided a wonderful, supportive environment for the journey, accompanying my parents to their new assisted living center. To this day, my parents remember Tim and Anne for what they did, and I will never be able to truly express my appreciation for the small miracle Tim and Anne accomplished. If you are looking for an agency that truly cares, that makes sure your family is treated like their family, then look no further than FirstLight.”
“FirstLight consistently provides the upmost care and services that are instrumental for my improving health condition. The caregivers are well qualified and eager to assist with ADLs and community integration. My family and friends compliment that I have better appearance and function and that my home is spotless. I live independently and in safety. These delightful ladies are timely and encouraging as well as being professional in partnering with me to reach my goals. There is always continuity of care and services. The caregivers can be relied upon to perform tasks even the unpleasant ones with excellence, no complaining or judging. The office and caregivers are available twenty-four hours seven days a week. It is refreshing that the business is lead and managed by USA Veterans. I feel welcomed and the owners get to know me personally. First Light practice open lines of communication which is key so that any issue that arises is immediately resolved. The owners have stepped in to provide care and services at critical times for me. I am most appreciative of First Light as is my family. I can count on First Light to fulfill their Client Rights and Responsibilities Statement in action, not only in words as some agencies often do. If you are in need of exceptional caring, safe and professional home care that is delivered by an extraordinary team, PLEASE CALL FIRSTLIGHT TODAY!! Their care and services will keep you with a smile on your face and hope in your heart for a bright tomorrow.”