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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

I chose FirstLight HomeCare of York over many other senior care services due to their ability to provide the basic level of care initially needed for my father and could continue to provide care even if his health declined. FirstLight HomeCare of York was the right decision for providing the necessary assistance my father required.

FirstLight (specifically, Tim and Anne) made what seemed impossible happen by bringing my parents cross-country, both of whom are in assisted living. When I researched different agencies, no one even came close to the level of service and personal attention Tim and Anne provided.

FirstLight consistently provides the upmost care and services that are instrumental for my improving health condition. The caregivers are well qualified and eager to assist with ADLs and community integration. My family and friends compliment that I have better appearance and function and that my home is spotless.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of York, PA Strives to Achieve Service Excellence Every Day

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FirstLight® Home Care of York, PA is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.