Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Greater Scranton
625 E Drinker St Suite 200, Dunmore
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Firstlight Home care generally tried to accommodate us with the same caregivers. Having consistency was vital to his care. There were a few times when the requests for the same caregiver could not be met. However, upon my requests Noleen … More 99% of the time made every effort to comply with our needs. We were assigned 2 wonderful caregivers who worked with my husband and showed every kindness to him during a difficult time. They helped him to the very end. My experience with Firstlight was very good. They employ knowledge and caring personnel to meet the needs of their customers. I recommend them to provide assistance to any Veteran who needs more help at home. -
First light Home Care in Scranton has been a blessing to our family. I live in another state, but their care and dedication has enabled my 100 year old father to remain in his home. All the caregivers have been kind, caring, and devoted … More to my father. They are dependable. We never have “no show” issues. The owners Pete and Noeleen are great about communicating any changes in scheduling, or concerns about the client in general, and make useful suggestions. They don’t use an answering service, so you will always reach the owners, or an employee when you call. I am an RN, and have high expectations of caregivers. First Light goes the extra mile everyday. I cannot recommend them highly enough. -
The owners and staff of First Light have been amazing these past two years of service. They helped bring us through some tough times by being empathetic, professional, and going above and beyond. We will always be thankful for all they … More have done. -
Wonderful place to work!
Employees are all treated with respect, and management is very understanding.
Fulfilling career with plenty of support to give you all the confidence that you need to be successful in your position. -
I had the pleasure of working with this company for 2 years. I have never met more compassionate individuals when it comes to their clients and employees. I would highly recommend this agency for any care for loved ones or as a place to … More build a future. -
Pam is my Fathers caregiver and my mothers before him. She has been amazing with them. I can’t tell you how much comfort she has given the family that there is someone like Pam to be there as more than a caregiver she has become part of … More the Rounds family!! -
I cannot express enough my genuine gratitude for all the loving care that the owners Peter & Noeleen Tomasi and their carefully selected caregivers that look after my 77 year old mother who suffers from dementia. I live 4 hours away … More by car and being able to keep my Mom in her home where she prefers to stay for now, living independently with dignity is a blessing. Her wonderful caregivers come by daily for 3-4 hours on a typical visit to help her with medical appointments, errands, make sure she eats, takes her pills and also take her out in the community for some fun outings to take in a movie or for a bite to eat. Peter and Noeleen really care about my Mom and they work hard every day to make sure she is comfortable and well looked after and they update me all the time with her day to day status. The stress of an elderly parent diagnosed with dementia is truly overwhelming. Peter and Noeleen have done such an amazing job in helping me personally navigate this new responsibility and I truly don't know what I would do without them. It goes without saying that I highly recommend them to anyone who finds themselves in a similar situation who is seeking care for a loved one in need. They are 5 stars across the board!! -
This company has a group of outstanding caregivers. They have been working with my family for several years now 3 days a week and recently provided 24 hour care services for us for several weeks. They still maintained a professional staff … More and were instrumental in working through the transition of one of our parents to a care facility. They continue to care for the other parent in his home. We highly recommend this firm and will continue to utilize their services. -
First Light was great in helping us keep our mom in her home as long as possible. When we needed extra days they were great getting someone in to help out. Our caregiver Sarah was kind and helpful to our mom. She ran errands, did light … More cleaning or just sat with mom and talked to keep her company. Living 2 hours away we had peace of mind knowing someone was looking in on our 95 year old mother. So thankful for all they did!! -
FirstLight SCRANTON headed by Peter Tomasi has given my 91 year old mother genuinely benevolent. Care from the outset of their engagement. My mother adores her caregivers and trusts them. She is not an easy client having decades of experience … More as an Intensive care nurse and then as a PA public employee involved with the certification of Nursing Homes. FirstLight has enabled her to realize her wishes- living out her twilight years in her childhood home.
Without FirstLight mom’s advanced age would have required us to put her in a nursing home, sell her home and drain her estate. With FirstLight, she gets the daily care she needs, including meals, bathing and other daily necessities, as well as the invaluable daily interaction and companionship that gives us the comfort of knowing she has someone there for her.
If you are looking for adult care for your senior, this organization operates with the utmost in integrity, somehow finds remarkably selfless aids who are truly angels and allows mom to age in place with the dignity and grace she has earned. -
First rate company. The owner and his team of caregivers are completely invested in providing the best care. Mr. Tomasi visits our home periodically to ask if we have any questions or concerns. Everything is always taken care of no matter … More what it is. The aides are knowledgeable and skilled. They are very good at getting my parents to let others help them. That may not sound like much but older folks often don't want to feel like a burden to others. So in their kind and gentle way, the First Light staffers always provide the best service and care and always get done what needs to be done. Meals are made on schedule, personal care gets taken care of every day. All good and I couldn't be more pleased with this company. -
First Light provided care for my father for the past few years. They came twice a week to help him with his personal care needs. It was very difficult for my father to give up his independence. First Light was great about scheduling the … More same aid to come to each visit. This allowed my father to form a special bond and get comfortable with his caregiver. The aid also assisted with light house work, and spent time socializing with my father. He grew to look forward to her visits. The owner of the company would personally introduce his aids. This was an added bonus and a great sign of respect. The lines of communication were always open. As my dads care needs increased, we worked on his new plan of care together to ensure that all his needs were met. In the end First Light was as much a support to myself and my husband as they were to my father. They provided 6 hours a day of respite care to my father and our family in my dad's last weeks. I had a written schedule. I knew who was coming and when they would be there. Every staff member was professional and courteous. I am an oncology RN. I know good healthcare. Do not hesitate to use this company. -
As a former employee of first light home care which Peter and Noeleen Tomasi run .It was one of the best run offices I have ever worked for. They truly care about their employees and work w them to accommodate their schedules..Never in … More over 2 yrs did I ever have a problem….that couldn't be worked out. They went above and beyond. And that alone these days doesn't happen much often….all my patient s I cared for I was formally introducd to by Peter or Noeleen that alone is a great gesture…if you are looking for a great place to work I highly recommend first light of dunmore pa…… Sandra johnson -
Firstlight did amazing helping a 93yr old Veteran. The owners are top notch and came out to personally greet and meet with him and to evaluate what his needs were. They are also great with scheduling and making sure to help accommodate. … More All of the employees are very professional. -
From the first meeting with Peter and Noleen I was impressed. Ann and Rose Marie are adored by the whole family. Noleen works with my challenging schedule and the whole family is grateful for FirstLight and their staff that is a perfect … More fit in the family. -
FirstLight was a great help to me in my wife's final months. The management team and employees are all caring and compassionate and made every effort to meet any of my requests.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Scranton Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Greater Scranton
625 E Drinker St Suite 200, Dunmore
-
Firstlight Home care generally tried to accommodate us with the same caregivers. Having consistency was vital to his care. There were a few times when the requests for the same caregiver could not be met. However, upon my requests Noleen … More 99% of the time made every effort to comply with our needs. We were assigned 2 wonderful caregivers who worked with my husband and showed every kindness to him during a difficult time. They helped him to the very end. My experience with Firstlight was very good. They employ knowledge and caring personnel to meet the needs of their customers. I recommend them to provide assistance to any Veteran who needs more help at home. -
First light Home Care in Scranton has been a blessing to our family. I live in another state, but their care and dedication has enabled my 100 year old father to remain in his home. All the caregivers have been kind, caring, and devoted … More to my father. They are dependable. We never have “no show” issues. The owners Pete and Noeleen are great about communicating any changes in scheduling, or concerns about the client in general, and make useful suggestions. They don’t use an answering service, so you will always reach the owners, or an employee when you call. I am an RN, and have high expectations of caregivers. First Light goes the extra mile everyday. I cannot recommend them highly enough. -
The owners and staff of First Light have been amazing these past two years of service. They helped bring us through some tough times by being empathetic, professional, and going above and beyond. We will always be thankful for all they … More have done. -
Wonderful place to work!
Employees are all treated with respect, and management is very understanding.
Fulfilling career with plenty of support to give you all the confidence that you need to be successful in your position. -
I had the pleasure of working with this company for 2 years. I have never met more compassionate individuals when it comes to their clients and employees. I would highly recommend this agency for any care for loved ones or as a place to … More build a future. -
Pam is my Fathers caregiver and my mothers before him. She has been amazing with them. I can’t tell you how much comfort she has given the family that there is someone like Pam to be there as more than a caregiver she has become part of … More the Rounds family!! -
I cannot express enough my genuine gratitude for all the loving care that the owners Peter & Noeleen Tomasi and their carefully selected caregivers that look after my 77 year old mother who suffers from dementia. I live 4 hours away … More by car and being able to keep my Mom in her home where she prefers to stay for now, living independently with dignity is a blessing. Her wonderful caregivers come by daily for 3-4 hours on a typical visit to help her with medical appointments, errands, make sure she eats, takes her pills and also take her out in the community for some fun outings to take in a movie or for a bite to eat. Peter and Noeleen really care about my Mom and they work hard every day to make sure she is comfortable and well looked after and they update me all the time with her day to day status. The stress of an elderly parent diagnosed with dementia is truly overwhelming. Peter and Noeleen have done such an amazing job in helping me personally navigate this new responsibility and I truly don't know what I would do without them. It goes without saying that I highly recommend them to anyone who finds themselves in a similar situation who is seeking care for a loved one in need. They are 5 stars across the board!! -
This company has a group of outstanding caregivers. They have been working with my family for several years now 3 days a week and recently provided 24 hour care services for us for several weeks. They still maintained a professional staff … More and were instrumental in working through the transition of one of our parents to a care facility. They continue to care for the other parent in his home. We highly recommend this firm and will continue to utilize their services. -
First Light was great in helping us keep our mom in her home as long as possible. When we needed extra days they were great getting someone in to help out. Our caregiver Sarah was kind and helpful to our mom. She ran errands, did light … More cleaning or just sat with mom and talked to keep her company. Living 2 hours away we had peace of mind knowing someone was looking in on our 95 year old mother. So thankful for all they did!! -
FirstLight SCRANTON headed by Peter Tomasi has given my 91 year old mother genuinely benevolent. Care from the outset of their engagement. My mother adores her caregivers and trusts them. She is not an easy client having decades of experience … More as an Intensive care nurse and then as a PA public employee involved with the certification of Nursing Homes. FirstLight has enabled her to realize her wishes- living out her twilight years in her childhood home.
Without FirstLight mom’s advanced age would have required us to put her in a nursing home, sell her home and drain her estate. With FirstLight, she gets the daily care she needs, including meals, bathing and other daily necessities, as well as the invaluable daily interaction and companionship that gives us the comfort of knowing she has someone there for her.
If you are looking for adult care for your senior, this organization operates with the utmost in integrity, somehow finds remarkably selfless aids who are truly angels and allows mom to age in place with the dignity and grace she has earned. -
First rate company. The owner and his team of caregivers are completely invested in providing the best care. Mr. Tomasi visits our home periodically to ask if we have any questions or concerns. Everything is always taken care of no matter … More what it is. The aides are knowledgeable and skilled. They are very good at getting my parents to let others help them. That may not sound like much but older folks often don't want to feel like a burden to others. So in their kind and gentle way, the First Light staffers always provide the best service and care and always get done what needs to be done. Meals are made on schedule, personal care gets taken care of every day. All good and I couldn't be more pleased with this company. -
First Light provided care for my father for the past few years. They came twice a week to help him with his personal care needs. It was very difficult for my father to give up his independence. First Light was great about scheduling the … More same aid to come to each visit. This allowed my father to form a special bond and get comfortable with his caregiver. The aid also assisted with light house work, and spent time socializing with my father. He grew to look forward to her visits. The owner of the company would personally introduce his aids. This was an added bonus and a great sign of respect. The lines of communication were always open. As my dads care needs increased, we worked on his new plan of care together to ensure that all his needs were met. In the end First Light was as much a support to myself and my husband as they were to my father. They provided 6 hours a day of respite care to my father and our family in my dad's last weeks. I had a written schedule. I knew who was coming and when they would be there. Every staff member was professional and courteous. I am an oncology RN. I know good healthcare. Do not hesitate to use this company. -
As a former employee of first light home care which Peter and Noeleen Tomasi run .It was one of the best run offices I have ever worked for. They truly care about their employees and work w them to accommodate their schedules..Never in … More over 2 yrs did I ever have a problem….that couldn't be worked out. They went above and beyond. And that alone these days doesn't happen much often….all my patient s I cared for I was formally introducd to by Peter or Noeleen that alone is a great gesture…if you are looking for a great place to work I highly recommend first light of dunmore pa…… Sandra johnson -
Firstlight did amazing helping a 93yr old Veteran. The owners are top notch and came out to personally greet and meet with him and to evaluate what his needs were. They are also great with scheduling and making sure to help accommodate. … More All of the employees are very professional. -
From the first meeting with Peter and Noleen I was impressed. Ann and Rose Marie are adored by the whole family. Noleen works with my challenging schedule and the whole family is grateful for FirstLight and their staff that is a perfect … More fit in the family. -
FirstLight was a great help to me in my wife's final months. The management team and employees are all caring and compassionate and made every effort to meet any of my requests.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Scranton is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
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