FirstLight Home Care
FirstLight Home Care Franchising, LLC, operates the web site at: www.firstlighthomecare.com (“Site”).
California based consumers should review the Additional California Privacy Rights; before continuing your use of this Site.
1. The Information Collected and How It Is Used
A. Personal Information
There are three principal ways that FirstLight obtains personal information directly from you: (1) via your filling out and submission of an application for prospective employment; (2) from your inquiry into locations and services; and (3) when you sign up for eNews updates from FirstLight.
The information requested in the FirstLight online application for prospective employment may include: your name, address, telephone number, email address, date of birth (age), social security number, driver’s license number, employment information, former resident information, background information, in addition to other information. If you voluntarily submit this information, it will be used to fulfill your request, inform you of new opportunities or products that are being offered by FirstLight and for other business purposes. Should you submit an application for employment, FirstLight reserves the to undertake a background check, in which case some of this information would be provided to a third-party reporting agency.
All emails that you receive from FirstLight will provide you with information as to how to be removed from its mailing list.
FirstLight may use service providers to operate the Site and employ other third parties to perform work on its behalf, such as the web hosting of the Site. These parties may have access to personal information that you submit through the Site, but only for the purpose of performing their duties in connection with the Site. Additionally, FirstLight’s affiliates, Google and other third parties that you authorize FirstLight to disclose your personal information to in connection with services, products, or potential employment, may have access to your personal information (including but not limited to Hireology, Wellsky, Teletrack, Carezmart, Peoplematter, Nowhiring.com, Franconnect, Mailchimp, and WP Engine Server). These parties may only use your personal information for a business purpose.
B. Non- Personal Information
The Site receives and stores information whenever a user interacts with it. FirstLight automatically receives and records information in its server logs. Further, even if you do not submit any personal information. FirstLight through Google Analytics™, Google Ads™ Google Forms™, Google Maps™, and IP Look up, will collect information concerning your use of the Site. This non-personal information includes but is not limited to your: IP address data, location data, browser type, your internet service provider, cookie information, the pages that you have requested, search queries, mobile device identification, the duration you are on the Site, your browsing history on the Site, and your use of the Site, etc. This information cannot be used to identify you personally (beyond an IP address, location or identification of a mobile device). FirstLight uses this information for a number of purposes including but not limited to: help diagnose any server problems, conduct research, to provide you with information, products and services, to further its marketing endeavors, to develop new services, to provide a more effective user experience, to improve accessibility, and to better administer the Site.
C. Information Collected Using Cookies
2. Disclosure of Your Information
FirstLight’s hosting service maintains its systems in accordance with reasonable industry standards to reasonably secure your information. However, no data transmission over the internet can be guaranteed to be completely 100% secure. Absolute security does not exist in the current internet landscape. Your use of this Site is done at your own risk.
4. Correction of Information
You may request that FirstLight correct, amend, add or delete personal information that you have submitted by contacting FirstLight at the following:
- Emailing us: [email protected]
- Calling us at: (866) 985-4031; or
- Mailing us at: FirstLight Home Care Franchising, LLC
Attention: Privacy Compliance
7870 East Kemper Road, Suite 400
Cincinnati, OH 45249
Please note however, that even after you update information, we may maintain a copy of the information that you previously submitted as a part of our records.
5. Children’s Privacy
This Site is not directed to children under the age of 13, and FirstLight does not knowingly collect any information from anyone under the age of 13.
FirstLight Home Care Franchising, LLC, understands that you care how your personal information is used and shared, and we assure you that we take your privacy very seriously.