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Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Masonic Home
3761 Johnson Hall Dr, Masonic Widows and Orphans Home
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I' m a caregive and I've been working for First Light for 13 years as of February 13th 2026. Great company to work for . We have excellent training, and very caring caregivers.. Hope we can meet your needs and care for your loved … More one. -
Nicole and Jaylynn are awesome to work with. I enjoy working with them. -
We've been using FirstLight for almost 8 years. They have been a reliable provider of home care for my aging parent. The caregivers are experienced, professional, reliable and attentive and accommodating to our needs. The office … More staff – scheduler and management are professional, accessible, responsive, understanding and willing to do the best to meet our needs as my parent ages and care needs evolves. Overall it's been a very positive experience for both my parent and us, especially the last 2-3 years. Without their services the care of my aging parent would no doubt be much more challenging for us.
Client Reviews
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FirstLight Home Care of Masonic Home, KY Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Masonic Home
3761 Johnson Hall Dr, Masonic Widows and Orphans Home
-
I' m a caregive and I've been working for First Light for 13 years as of February 13th 2026. Great company to work for . We have excellent training, and very caring caregivers.. Hope we can meet your needs and care for your loved … More one. -
Nicole and Jaylynn are awesome to work with. I enjoy working with them. -
We've been using FirstLight for almost 8 years. They have been a reliable provider of home care for my aging parent. The caregivers are experienced, professional, reliable and attentive and accommodating to our needs. The office … More staff – scheduler and management are professional, accessible, responsive, understanding and willing to do the best to meet our needs as my parent ages and care needs evolves. Overall it's been a very positive experience for both my parent and us, especially the last 2-3 years. Without their services the care of my aging parent would no doubt be much more challenging for us.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Masonic Home, KY is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
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