Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Richmond and Sugar Land
8620 Grand Mission Blvd suite # i, Richmond
-
I placed all my trust and faith in Ruth Mwicigi to care for my husband for 17 days so that I could have an opportunity to spend time in Boston with my daughter and family.
Ruth was more than I could have asked for. She has a delightful … More disposition and is extremely caring. Always prompt and followed all directions given.
I spoke with her many times during this period and received positive feedback every time. Ruth always check my husband's blood levels and made sure he followed his required diet for diabetes.
My husband found her to be delightful company showing interest in programs of his choosing.
We sincerely hope that if we have future needs for her service, Ruth will be available to us.
Ruth comes highly recommended by us and we were extremely happy for her service.
Diane Finnerty. -
Our new caregiver Cathy is excellent! She makes communication easy and she knows what to do. If she is unsure she asks immediately! She is a joy! -
Our caretakers are so kind and want to help. Me husband likes Neci, and Gregory. -
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Richmond and Sugar Land Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Richmond and Sugar Land
8620 Grand Mission Blvd suite # i, Richmond
-
I placed all my trust and faith in Ruth Mwicigi to care for my husband for 17 days so that I could have an opportunity to spend time in Boston with my daughter and family.
Ruth was more than I could have asked for. She has a delightful … More disposition and is extremely caring. Always prompt and followed all directions given.
I spoke with her many times during this period and received positive feedback every time. Ruth always check my husband's blood levels and made sure he followed his required diet for diabetes.
My husband found her to be delightful company showing interest in programs of his choosing.
We sincerely hope that if we have future needs for her service, Ruth will be available to us.
Ruth comes highly recommended by us and we were extremely happy for her service.
Diane Finnerty. -
Our new caregiver Cathy is excellent! She makes communication easy and she knows what to do. If she is unsure she asks immediately! She is a joy! -
Our caretakers are so kind and want to help. Me husband likes Neci, and Gregory. -
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Richmond and Sugar Land is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
Take Action
Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
