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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Saint Paul IconFirstLight Home Care of Saint Paul

260 Wentworth Ave E Suite #150, St Paul

4.9 12 reviews

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    Andrew Fowler
    ★★★★★
    4 months ago

    We needed a last minute caregiver for my husband so we could attend a special event. I tried several local organizations and none would help me because we were from out of state. FirstLight did everything possible to meet our needs. They … More did the needed assessment and provided us with a wonderful caregiver for our weekend event. We were able to enjoy our event and not worry anything. I actually wanted to take our caregiver home with me.
    Everyone at FirstLight was amazing and they enabled us to enjoy our special event without worry.
    I would recommend to anyone needing that special care.
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    Verlayne Bennett
    ★★★★★
    10 months ago

    Our mother needed and wanted some assistance with cares and companionship. She wanted to allow us some respite as well. We chose FirstLight because of the welcoming process to apply for these services and found such professional support … More in all the communications and information that they provided. She thrived and thoroughly enjoyed her special caregiver. I would recommend this agency to all.
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    LuAnn Auren
    ★★★★★
    a month ago

    Jeanne & Yoo Mi are wonderful.
    Yoo Mi is an AWESOME CAREGIVER!
    Even my cat Roxy 🐈 enjoys seeing her every visit.
    Yoo Mi has helped me a lot recuperating from breaking my humerus.
    Thank you so much for your service.
    LuAnn Auren
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    Iwannaliveina pixarworld
    ★★★★★
    a year ago

    I had to reach out and get help coming into the home fast to help my mom on hospice and dad newly diagnosed with cancer. Bondalyn in the St Paul office was heaven sent, she got me all the help I needed and got schedule set up in a days … More time! Very thorough and detailed on the care needed for my mom, all caregivers were excellent and made this journey the best that it could have been. Highly recommend and appreciate their services.
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    LAURE Standal
    ★★★★★
    9 months ago

    I used services for a few months. I was completely satisfied with each and every visit I was able to request all services I needed the staff was wonderful she was very sociable and did an awesome job completing all tasks each week and … More always asked if she could do anything more she arrived on time each week my foot has healed and I am no longer non weight bearing so services were no longer needed. I would recommend them to anyone looking for help and companionship and would use again if necessary
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    Ed Davies
    ★★★★★
    a year ago

    Working with Bondelyn and company to help my 87 year old mother at extremely short notice was simply fantastic. She was immediately available, visited us in the hospital on a Sunday afternoon, is always available whenever we need help or … More have questions… all in all, can't say enough nice things about FirstLight, not just Bondelyn but everyone there.
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    Pam Larson
    ★★★★★
    a year ago

    The caregivers are very well trained and good at their jobs.
    They are empathetic and kind.
    Our family needed help and First Light stepped in and helped us through some very difficult times.
    Thankyou very much.
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    Joan Haehnel
    ★★★★★
    11 months ago

    Great company and staff. They do well if you need in home caregivers.
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    Vladimir Paraskov
    ★★★★★
    a year ago

    Wondaful service. I would recommend First Light to everybody – they provide excellent service.
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    Dave Lark
    ★★★★★
    a year ago

    Wonderful caregivers.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Saint Paul, MN Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Saint Paul, MN is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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