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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Central Ohio IconFirstLight Home Care of Central Ohio

1103 Schrock Rd suite 105, Columbus

4.6 40 reviews

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    Kim Roberts
    ★★★★★
    a week ago

    My mom used FirstLight Home Care for the past year, and I can’t say enough about the care she received. They never missed a shift, which gave our family incredible peace of mind.
    Mom passed away on Sunday, and we are so thankful FirstLight
    … More was part of her final year. She had several wonderful caregivers, but Ronnie shared a special connection with mom and even visited twice in her last days. That meant more than we can ever say!
    We are deeply grateful for the compassion, dedication, and reliability they provided.
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    Jeff Caudill
    ★★★★★
    a month ago

    First Light has been exceptional for our families needs. Amy and Kennedy have been awesome and my MIL and FIL are delighted with their service. Having a family member in Hospice Care is difficult enough, but First Light has been a solid … More source for support with out wavering in the least. They can be counted on for timely and exceptional care at a time when it is needed most.
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    Marsha Poundstone
    ★★★★★
    a month ago

    I highly recommend First Light Home Care to anyone looking for home care. The staff is very professional and dedicated to providing excellent compassionate care. I had a great experience with Sandy Wolfe. She was always punctual and is … More a very caring nurse. She is a good listener and helped me with good recommendations for improving my health.
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    Rebecca O'Linn
    ★★★★★
    in the last week

    Fantastic service! They helped us get through a very sudden hospice situation during an extreme weather event. They were always on time, friendly, helpful, and extremely compassionate to my Father (the patient) and my Mum. We truly and … More deeply appreciated how easy they made it to give my father and us the best care possible.
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    Susan Stuart
    ★★★★★
    3 weeks ago

    FirstLight Home Care provided companion services for my dad. During a period of life that can be enormously stressful, FirstLight was compassionate, flexible and easy to work with. The caregivers were reliable and provided the social … More interactions that my dad was missing when I could not be there. I would highly recommend FirstLight and would encourage anyone to explore the variety of services provided.
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    Nancy Henkle
    ★★★★★
    2 months ago

    I am very pleased with FirstLight Home Care. Melissa has been such a blessing for me. She cares for me and my home as if it were her own. The company (especially Sydney) works very hard to adjust the schedule to meet my doctors appointments. … More Melissa not only cares for me and my home, she runs errands for me like going to the pharmacy, mailing packages, helps with groceries, and even takes me to get my hair cut. She has made my life easier. Like I said, she is been a blessing to me and my family by making my life more enjoyable. 🙂
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    Toya Kendrick
    ★★★★★
    a month ago

    I would recommend First Light to anyone who needs experience , friendly, and a caring staff to take care of your daily personal care. It was a pleasure to have Kifah as my caregiver. She came right in and asked "what do you need … More me to do first". I appreciate her effort to make this experience a lot easier for the both of us.
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    Karma Todd
    ★★★★★
    2 months ago

    FirstLight Home Care has been so very supportive for our family. The Director of Clinical Operations, Sandy Wolfe, LPN, has been so kind and understanding. We have also had a positive relationship with FirstLight staff. We are so very … More happy to have found FirstLight Home Care.
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    Anita Snack
    ★★★★★
    a month ago

    I have loved the care I received from the people who helped me with my health needs! Amy the aide is spectacular, extremely patient and caring to me. They all seem to love their job and it shows in the care they provide.
    I highly recommend
    … More First Light!!
    Thank you,
    Anita
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    Terri Petty
    ★★★★★
    2 months ago

    My husband and I had a great experience with FirstLight Home Care. We only used them for 2 days but if our caregiver K is an example of their staff then if these resources are needed in the future we will contact FirstLight Home Care
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    andrew hampel
    ★★★★★
    a month ago

    We have been very happy with First Light care. They have been fantastic helping our mom out! All employees I have talked with have been kind and very professional.
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    Wendy
    ★★★★★
    10 months ago

    Highly reputable company. Very professional. They assessed my mom's needs and came through for us. We had a wonderful caregiver. I would definitely recommend this agency for senior care.
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    Sharon Smith
    ★★★★★
    9 months ago

    I had spoken with several home health care companies before speaking with Ms. Amy she was very sincere from the start, that first most sold me, the service was nothing but ELLECENT, kept their information for future use if needed, and to … More recommend them to family and friends. Thank you again for the element service, I couldn't any better anywhere
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    Janeen Sylvester
    ★★★★★
    a year ago

    First Light was absolutely wonderful !
    Very caring, attentive, and respectful. Each staff member took the time to listen to our needs then matched us perfectly with a caregiver for dad. Cindy and Natasha were great !! Kept dad safe
    … More and we all felt personally cared for and understood. Thanks !
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    Jinnie Forsythe Brown
    ★★★★★
    a year ago

    This team was fantastic! Caring, patient, helpful plus offered ideas. Our caregiver was on spot with detials with communicated to her. My dad always looked forward to their visits. He entertained them and they were delighted! I highly reccommend … More First light Home Care of Central Ohio for short term or long term in home help. They can help you – give them a call to inquire about your needs! Oh and Cindy Maio is the best ever!!! My whole family adores her!!!
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    Tina LeVan
    ★★★★★
    5 years ago

    FirstLight Home Care provides exceptional care that you can trust and depend on. As a Director of Nursing for a Hospice company, I have used many different home care agency's and found it very difficult to find a dependable one. Once … More I experienced FirstLight I knew I would never use any other agency again! The aides are so caring, dependable, and everyone communicated very well with our staff and the families. With FirstLight on the case were able to have peace of mind knowing if there was a change in condition it would be communicated immediately. My favorite thing about FirstLight Home Care is that no shift ever goes uncovered and the aides are matched with the clients. The nurses do introductions with the patients and caregivers to ensure they are a good fit. I have never had anything like that with any other agency. I could go on and on about the quality service of this organization. I am truly one of their biggest fans!! You won't be disappointed choosing this company as your healthcare agency!
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    Wendy Rood
    ★★★★★
    10 months ago

    Highly reputable company. Very professional. They assessed my mom's needs and came through for us. We had a wonderful caregiver. I would definitely recommend this agency for senior care.
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    CIERRA MELICK
    ★★★★★
    a year ago

    FirstLight Home Care is amazing at providing adequate well trained caregivers for any schedule or service needed. I will be forever grateful that I found this company to help my loved one when I couldn’t be there! Amazing staff all around! … More
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    Shellie Edington
    ★★★★★
    7 years ago

    FirstLight has been helping my family out with my mother in law’s elder care responsibilities since July 2018. The first 2 weeks of care we had different caregivers to help determine the best fit for mom. We love Michelle – she is on time … More everyday, caring and extremely capable of handling any situation that arises. Thank you FirstLight Home Care for easing our minds and allowing us to regain our live.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight® Home Care of Columbus, IN is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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