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Home Care

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

My husband was hit by a car while walking and was hospitalized for months. I needed a caregiver in the evenings both at the hospital and rehab facility. I was referred to FirstLight Home Care of Austin. I must say that the caregivers were personable, caring, professional and prompt. I would highly recommend FirstLight Home Care for caregiving services!

Great job as companion for wife with dementia and caregiver bonded with her on first meeting!

FirstLight Home Care is FIRST CLASS! When my Mama was diagnosed with cancer, I was scared and ready to fight alongside her in everyway. FirstLight came alongside both of us and joined the fight by developing relationship, driving Mama to appointments, even picking up a hot cup of soup or a milkshake after chemo. They went above and beyond! You need support with a loved one? Call FirstLight!

I would highly recommend this home care company. My dad is 91 and mom is 88 and has dementia. My dad said my mom did not want anyone in her house and resisted having help. We signed up on a Wednesday and they were able to provide a caregiver that Friday who had experience working with dementia. Once she arrived my dad talked her ear off and liked having someone else to talk to even though she was there for my mom. Mr. Scruggs was available by phone or e-mail to answer my questions and was very patient with my parents

We are very pleased with Molly, the caregiver who was assigned to us. She’s a great match for our needs and style. She inspires confidence and is prompt and out-going. Bobby and Ashley did a great job of organizing this for us in a friendly and very efficient manner. We highly recommend this team!

I truly appreciate the individual attention by FirstLight Home Care management and employees. They are always willing to take extra effort in matching my care needs with a care companion. Also, if I need extra support for incidental concerns, the management is there for me. I have been using FirstLight for over a year. One time I had difficulty with the employee sent. They listened and acted on my concerns. That gives me comfort and confidence that the company is reliable and will always be there for me.

Professional, pleasant, understanding and great to work with.

FirstLight Home Care compassionately serves seniors during these challenging times. I recommend you call them today if your loved one needs care at home.

We needed care for my grandmother who had a stroke. Not only was the care very good, most affordable of its kind, and made easy as far as transition is concerned, but they went above and beyond in every area of possible concern. We got short on money and needed to discontinue service and even that transition was wonderful. They cooked wonderful, kept her place clean, were good at working along side different family members with different concerns, communicated with us constantly, leaders often checked in with grandma and us, flexible with finding caregivers that met our needs, and stayed professional while also being very genuinely caring.

I would absolutely recommend this home care agency to anyone. I have been so satisfied with our experience and I would happily refer them. I think more agencies should strive to do what this one is doing.

We’ve been using FirstLight for over two years now, and I have nothing but praise for the company. They have worked hard to make sure we had a caregiver that met our needs. They are communicative and easy to reach. And they are pleasant and professional people to work with. I’m grateful to have found them and highly recommend them.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Austin, TX Strives to Achieve Service Excellence Every Day

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FirstLight® Home Care of Austin, TX is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.