Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Austin
12600 Hill Country Blvd R-275, Austin
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I am so thankful for FirstLight Home Care. I had back surgery and needed help while I was recovering. Jessica came to my house so I could interview and set up an agreement with the times that best served my needs. The ladies who came … More to help were great. They allowed me to be independent but were there to help with all the bending, twisting and light lifting I could not do. They warmed my meals ,helped me with laundry and making up beds. They evened helped me replant some of my plants that I couldn’t manage. As I got stronger they encouraged me to gradually do a little more, keeping me from hurting my back. They were always prompt and engaged. I highly recommend their services. -
I had a fantastic experience with FirstLight home healthcare providers! If you're looking for a healthcare service I would recommend contacting FirstLight. Some of the highlights of using FirstLight is their flexibility, the pleasant … More demeanor of the caregivers, and the variety of services they offer, like personal care and companionship. They were able to accommodate my needs on short notice, which adds to their value.
I had an outstanding experience with my home healthcare provider! The caregivers were not only extremely flexible with scheduling but also very pleasant and positive. Dee went above and beyond by washing my hair when I needed it most after coming out of the hospital. They offer a variety of services and are always happy to help. I highly recommend them for anyone in need of compassionate and responsive care. Five stars! -
Bobby and his wonderful team provide exceptional, compassionate care for families. The caregivers are professional, reliable, and truly treat clients like family. I would recommend FirstLight for anyone with caregiving needs in the Austin … More area! -
This review has been a long time coming. I take care of my 86-year-old dad and honestly FirstLight Home Care has helped tremendously lighten my load. They take the initiative to help me in anyway needed. Whether it may be just helping with … More dad for the day with his necessities or helping with chores around the house. Everyone sent to our home has been kind, courteous, professional, and willing and able to help in anyway. Their schedulers and staff have patiently worked with us in our ever changing schedule. -
As someone who’s worked in the senior care industry, I can confidently say that the leadership at FirstLight Home Care of Austin is exceptional. The owner leads with integrity, compassion, and a true commitment to quality care. This is … More a team that genuinely puts people first. Both clients and caregivers. Highly respected and highly recommended. -
When I needed help to take care of my husband, Len Brown, I contacted FirstLight Home Care of Austin. Mr. Bobby Scrugs came to my home and explained the services they could provide. He helped me fill out the paperwork and gave me the emotional … More support I needed at that time. I found Mr. Scrugs to be professional, well informed and such a help to me and my husband during our time of need. I highly recommend this company and Mr. Scrugs. -
Bobby's team came into my in-laws life at the right time. We were in desperate need for quality homecare for Mom and Dad. He's team started part time, providing personal, loving care for Dad. When the time came, his team seamlessly … More moved to 24 hour care for Dad and mom. Their ability to provide homecare at home, at the rehab center, and and the retirement home was a godsend. We are extremely grateful for how his team showed compassion, patience, and understanding to our wants, needs, and overall lack of understanding regarding Alzheimer's and Dementia. Bobby, we allowed your team into our lives, and you did not disappoint. Thank you and your team for being there at the beginning and the end. -
FirstLight has done and is doing an excellent job. I have never been left without an aide. The aides are pleasant and helpful. If there has been a potential problem Bobby Scruggs or Jessica Davis has addressed it quickly. I have recommended … More the service to friends -
I cannot speak highly enough of the professionalism of Mr. Bobby Scruggs and FirstLight Caregivers. Unexpectedly, I needed urgent care for my wife after she was diagnosed with a brain tumor. Mr. Scruggs and his team jumped in immediately, … More providing amazing support and service – even answering his phone after 7pm on a Friday night. I would trust the care provided by Mr. Scruggs and his team for any of my family members – and I have no hesitation providing the biggest recommendation I can for FirstLight. -
First Light Home Care of Austin is the number One professional and caring service when you need help for your loved one. I used the attentive service for four years. You'll be pleased! -
The ladies FirstLight Home Care sent to my home to help me through my recovery were all very competent, helpful and compassionate. I looked forward to their visits and enjoyed spending time with each one of them. -
I truly appreciate the individual attention by FirstLight Home Care management and employees. They are always willing to take extra effort in matching my care needs with a care companion. Also, if I need extra support for incidental concerns, … More the management is there for me. I have been using FirstLight for over a year. One time I had difficulty with the employee sent. They listened and acted on my concerns. That gives me comfort and confidence that the company is reliable and will always be there for me. A really sweet note – they make the extra effort in celebrating my birthday and holidays. I think that's special! -
First Light Home Care is FIRST CLASS! When my Mama was diagnosed with cancer, I was scared and ready to fight alongside her in everyway. First Light came alongside both of us and joined the fight by developing relationship, driving Mama … More to appointments, even picking up a hot cup of soup or a milkshake after chemo. They went above and beyond! You need support with a loved one?-Call First Light. -
My husband was hit by a car while walking and was hospitalized for months. I needed a caregiver in the evenings both at the hospital and rehab facility. I was referred to FirstLight Home Care of Austin. I must say that the caregivers were … More personable, caring, professional and prompt. I would highly recommend FirstLight Home Care for caregiving services! -
Just want to highly recommend this company. I needed to have someone stay with my Dad who had dementia, and the ladies that were sent were all very professional, very well trained and followed my instructions for Dad. Bobby, the owner, … More is the most helpful human being and makes sure to listen carefully to what your needs might be for the patient, always sending someone who Dad enjoyed being with.
Client Reviews
I am so thankful for FirstLight Home Care. I had back surgery and needed help while I was recovering. Jessica came to my house so I could interview and set up an agreement with the times that best served my needs. The ladies who came to help were great. They allowed me to be independent but were there to help with all the bending, twisting and light lifting I could not do. They warmed my meals ,helped me with laundry and making up beds. They evened helped me replant some of my plants that I couldn’t manage. As I got stronger they encouraged me to gradually do a little more, keeping me from hurting my back. They were always prompt and engaged. I highly recommend their services.
I had a fantastic experience with FirstLight home healthcare providers! If you’re looking for a healthcare service I would recommend contacting FirstLight. Some of the highlights of using FirstLight is their flexibility, the pleasant demeanor of the caregivers, and the variety of services they offer, like personal care and companionship. They were able to accommodate my needs on short notice, which adds to their value.
I had an outstanding experience with my home healthcare provider! The caregivers were not only extremely flexible with scheduling but also very pleasant and positive. Dee went above and beyond by washing my hair when I needed it most after coming out of the hospital. They offer a variety of services and are always happy to help. I highly recommend them for anyone in need of compassionate and responsive care. Five stars!
Bobby and his wonderful team provide exceptional, compassionate care for families. The caregivers are professional, reliable, and truly treat clients like family. I would recommend FirstLight for anyone with caregiving needs in the Austin area!
This review has been a long time coming. I take care of my 86-year-old dad and honestly FirstLight Home Care has helped tremendously lighten my load. They take the initiative to help me in anyway needed. Whether it may be just helping with dad for the day with his necessities or helping with chores around the house. Everyone sent to our home has been kind, courteous, professional, and willing and able to help in anyway. Their schedulers and staff have patiently worked with us in our ever changing schedule.
As someone who’s worked in the senior care industry, I can confidently say that the leadership at FirstLight Home Care of Austin is exceptional. The owner leads with integrity, compassion, and a true commitment to quality care. This is a team that genuinely puts people first. Both clients and caregivers. Highly respected and highly recommended.
When I needed help to take care of my husband, Len Brown, I contacted FirstLight Home Care of Austin. Mr. Bobby Scrugs came to my home and explained the services they could provide. He helped me fill out the paperwork and gave me the emotional support I needed at that time. I found Mr. Scrugs to be professional, well informed and such a help to me and my husband during our time of need. I highly recommend this company and Mr. Scrugs.
Bobby’s team came into my in-laws life at the right time. We were in desperate need for quality homecare for Mom and Dad. He’s team started part time, providing personal, loving care for Dad. When the time came, his team seamlessly moved to 24 hour care for Dad and mom. Their ability to provide homecare at home, at the rehab center, and and the retirement home was a godsend. We are extremely grateful for how his team showed compassion, patience, and understanding to our wants, needs, and overall lack of understanding regarding Alzheimer’s and Dementia. Bobby, we allowed your team into our lives, and you did not disappoint. Thank you and your team for being there at the beginning and the end.
FirstLight has done and is doing an excellent job. I have never been left without an aide. The aides are pleasant and helpful. If there has been a potential problem Bobby Scruggs or Jessica Davis has addressed it quickly. I have recommended the service to friends
I cannot speak highly enough of the professionalism of Mr. Bobby Scruggs and FirstLight Caregivers. Unexpectedly, I needed urgent care for my wife after she was diagnosed with a brain tumor. Mr. Scruggs and his team jumped in immediately, providing amazing support and service – even answering his phone after 7pm on a Friday night. I would trust the care provided by Mr. Scruggs and his team for any of my family members – and I have no hesitation providing the biggest recommendation I can for FirstLight.
First Light Home Care of Austin is the number One professional and caring service when you need help for your loved one. I used the attentive service for four years. You’ll be pleased!
The ladies FirstLight Home Care sent to my home to help me through my recovery were all very competent, helpful and compassionate. I looked forward to their visits and enjoyed spending time with each one of them.
I truly appreciate the individual attention by FirstLight Home Care management and employees. They are always willing to take extra effort in matching my care needs with a care companion. Also, if I need extra support for incidental concerns, the management is there for me. I have been using FirstLight for over a year. One time I had difficulty with the employee sent. They listened and acted on my concerns. That gives me comfort and confidence that the company is reliable and will always be there for me. A really sweet note – they make the extra effort in celebrating my birthday and holidays. I think that’s special!
First Light Home Care is FIRST CLASS! When my Mama was diagnosed with cancer, I was scared and ready to fight alongside her in everyway. First Light came alongside both of us and joined the fight by developing relationship, driving Mama to appointments, even picking up a hot cup of soup or a milkshake after chemo. They went above and beyond! You need support with a loved one?-Call First Light.
My husband was hit by a car while walking and was hospitalized for months. I needed a caregiver in the evenings both at the hospital and rehab facility. I was referred to FirstLight Home Care of Austin. I must say that the caregivers were personable, caring, professional and prompt. I would highly recommend FirstLight Home Care for caregiving services!
Just want to highly recommend this company. I needed to have someone stay with my Dad who had dementia, and the ladies that were sent were all very professional, very well trained and followed my instructions for Dad. Bobby, the owner, is the most helpful human being and makes sure to listen carefully to what your needs might be for the patient, always sending someone who Dad enjoyed being with.
Leave us a Review Online:
FirstLight Home Care of Austin Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Austin
12600 Hill Country Blvd R-275, Austin
-
I am so thankful for FirstLight Home Care. I had back surgery and needed help while I was recovering. Jessica came to my house so I could interview and set up an agreement with the times that best served my needs. The ladies who came … More to help were great. They allowed me to be independent but were there to help with all the bending, twisting and light lifting I could not do. They warmed my meals ,helped me with laundry and making up beds. They evened helped me replant some of my plants that I couldn’t manage. As I got stronger they encouraged me to gradually do a little more, keeping me from hurting my back. They were always prompt and engaged. I highly recommend their services. -
I had a fantastic experience with FirstLight home healthcare providers! If you're looking for a healthcare service I would recommend contacting FirstLight. Some of the highlights of using FirstLight is their flexibility, the pleasant … More demeanor of the caregivers, and the variety of services they offer, like personal care and companionship. They were able to accommodate my needs on short notice, which adds to their value.
I had an outstanding experience with my home healthcare provider! The caregivers were not only extremely flexible with scheduling but also very pleasant and positive. Dee went above and beyond by washing my hair when I needed it most after coming out of the hospital. They offer a variety of services and are always happy to help. I highly recommend them for anyone in need of compassionate and responsive care. Five stars! -
Bobby and his wonderful team provide exceptional, compassionate care for families. The caregivers are professional, reliable, and truly treat clients like family. I would recommend FirstLight for anyone with caregiving needs in the Austin … More area! -
This review has been a long time coming. I take care of my 86-year-old dad and honestly FirstLight Home Care has helped tremendously lighten my load. They take the initiative to help me in anyway needed. Whether it may be just helping with … More dad for the day with his necessities or helping with chores around the house. Everyone sent to our home has been kind, courteous, professional, and willing and able to help in anyway. Their schedulers and staff have patiently worked with us in our ever changing schedule. -
As someone who’s worked in the senior care industry, I can confidently say that the leadership at FirstLight Home Care of Austin is exceptional. The owner leads with integrity, compassion, and a true commitment to quality care. This is … More a team that genuinely puts people first. Both clients and caregivers. Highly respected and highly recommended. -
When I needed help to take care of my husband, Len Brown, I contacted FirstLight Home Care of Austin. Mr. Bobby Scrugs came to my home and explained the services they could provide. He helped me fill out the paperwork and gave me the emotional … More support I needed at that time. I found Mr. Scrugs to be professional, well informed and such a help to me and my husband during our time of need. I highly recommend this company and Mr. Scrugs. -
Bobby's team came into my in-laws life at the right time. We were in desperate need for quality homecare for Mom and Dad. He's team started part time, providing personal, loving care for Dad. When the time came, his team seamlessly … More moved to 24 hour care for Dad and mom. Their ability to provide homecare at home, at the rehab center, and and the retirement home was a godsend. We are extremely grateful for how his team showed compassion, patience, and understanding to our wants, needs, and overall lack of understanding regarding Alzheimer's and Dementia. Bobby, we allowed your team into our lives, and you did not disappoint. Thank you and your team for being there at the beginning and the end. -
FirstLight has done and is doing an excellent job. I have never been left without an aide. The aides are pleasant and helpful. If there has been a potential problem Bobby Scruggs or Jessica Davis has addressed it quickly. I have recommended … More the service to friends -
I cannot speak highly enough of the professionalism of Mr. Bobby Scruggs and FirstLight Caregivers. Unexpectedly, I needed urgent care for my wife after she was diagnosed with a brain tumor. Mr. Scruggs and his team jumped in immediately, … More providing amazing support and service – even answering his phone after 7pm on a Friday night. I would trust the care provided by Mr. Scruggs and his team for any of my family members – and I have no hesitation providing the biggest recommendation I can for FirstLight. -
First Light Home Care of Austin is the number One professional and caring service when you need help for your loved one. I used the attentive service for four years. You'll be pleased! -
The ladies FirstLight Home Care sent to my home to help me through my recovery were all very competent, helpful and compassionate. I looked forward to their visits and enjoyed spending time with each one of them. -
I truly appreciate the individual attention by FirstLight Home Care management and employees. They are always willing to take extra effort in matching my care needs with a care companion. Also, if I need extra support for incidental concerns, … More the management is there for me. I have been using FirstLight for over a year. One time I had difficulty with the employee sent. They listened and acted on my concerns. That gives me comfort and confidence that the company is reliable and will always be there for me. A really sweet note – they make the extra effort in celebrating my birthday and holidays. I think that's special! -
First Light Home Care is FIRST CLASS! When my Mama was diagnosed with cancer, I was scared and ready to fight alongside her in everyway. First Light came alongside both of us and joined the fight by developing relationship, driving Mama … More to appointments, even picking up a hot cup of soup or a milkshake after chemo. They went above and beyond! You need support with a loved one?-Call First Light. -
My husband was hit by a car while walking and was hospitalized for months. I needed a caregiver in the evenings both at the hospital and rehab facility. I was referred to FirstLight Home Care of Austin. I must say that the caregivers were … More personable, caring, professional and prompt. I would highly recommend FirstLight Home Care for caregiving services! -
Just want to highly recommend this company. I needed to have someone stay with my Dad who had dementia, and the ladies that were sent were all very professional, very well trained and followed my instructions for Dad. Bobby, the owner, … More is the most helpful human being and makes sure to listen carefully to what your needs might be for the patient, always sending someone who Dad enjoyed being with.
Client Reviews
I am so thankful for FirstLight Home Care. I had back surgery and needed help while I was recovering. Jessica came to my house so I could interview and set up an agreement with the times that best served my needs. The ladies who came to help were great. They allowed me to be independent but were there to help with all the bending, twisting and light lifting I could not do. They warmed my meals ,helped me with laundry and making up beds. They evened helped me replant some of my plants that I couldn’t manage. As I got stronger they encouraged me to gradually do a little more, keeping me from hurting my back. They were always prompt and engaged. I highly recommend their services.
I had a fantastic experience with FirstLight home healthcare providers! If you’re looking for a healthcare service I would recommend contacting FirstLight. Some of the highlights of using FirstLight is their flexibility, the pleasant demeanor of the caregivers, and the variety of services they offer, like personal care and companionship. They were able to accommodate my needs on short notice, which adds to their value.
I had an outstanding experience with my home healthcare provider! The caregivers were not only extremely flexible with scheduling but also very pleasant and positive. Dee went above and beyond by washing my hair when I needed it most after coming out of the hospital. They offer a variety of services and are always happy to help. I highly recommend them for anyone in need of compassionate and responsive care. Five stars!
Bobby and his wonderful team provide exceptional, compassionate care for families. The caregivers are professional, reliable, and truly treat clients like family. I would recommend FirstLight for anyone with caregiving needs in the Austin area!
This review has been a long time coming. I take care of my 86-year-old dad and honestly FirstLight Home Care has helped tremendously lighten my load. They take the initiative to help me in anyway needed. Whether it may be just helping with dad for the day with his necessities or helping with chores around the house. Everyone sent to our home has been kind, courteous, professional, and willing and able to help in anyway. Their schedulers and staff have patiently worked with us in our ever changing schedule.
As someone who’s worked in the senior care industry, I can confidently say that the leadership at FirstLight Home Care of Austin is exceptional. The owner leads with integrity, compassion, and a true commitment to quality care. This is a team that genuinely puts people first. Both clients and caregivers. Highly respected and highly recommended.
When I needed help to take care of my husband, Len Brown, I contacted FirstLight Home Care of Austin. Mr. Bobby Scrugs came to my home and explained the services they could provide. He helped me fill out the paperwork and gave me the emotional support I needed at that time. I found Mr. Scrugs to be professional, well informed and such a help to me and my husband during our time of need. I highly recommend this company and Mr. Scrugs.
Bobby’s team came into my in-laws life at the right time. We were in desperate need for quality homecare for Mom and Dad. He’s team started part time, providing personal, loving care for Dad. When the time came, his team seamlessly moved to 24 hour care for Dad and mom. Their ability to provide homecare at home, at the rehab center, and and the retirement home was a godsend. We are extremely grateful for how his team showed compassion, patience, and understanding to our wants, needs, and overall lack of understanding regarding Alzheimer’s and Dementia. Bobby, we allowed your team into our lives, and you did not disappoint. Thank you and your team for being there at the beginning and the end.
FirstLight has done and is doing an excellent job. I have never been left without an aide. The aides are pleasant and helpful. If there has been a potential problem Bobby Scruggs or Jessica Davis has addressed it quickly. I have recommended the service to friends
I cannot speak highly enough of the professionalism of Mr. Bobby Scruggs and FirstLight Caregivers. Unexpectedly, I needed urgent care for my wife after she was diagnosed with a brain tumor. Mr. Scruggs and his team jumped in immediately, providing amazing support and service – even answering his phone after 7pm on a Friday night. I would trust the care provided by Mr. Scruggs and his team for any of my family members – and I have no hesitation providing the biggest recommendation I can for FirstLight.
First Light Home Care of Austin is the number One professional and caring service when you need help for your loved one. I used the attentive service for four years. You’ll be pleased!
The ladies FirstLight Home Care sent to my home to help me through my recovery were all very competent, helpful and compassionate. I looked forward to their visits and enjoyed spending time with each one of them.
I truly appreciate the individual attention by FirstLight Home Care management and employees. They are always willing to take extra effort in matching my care needs with a care companion. Also, if I need extra support for incidental concerns, the management is there for me. I have been using FirstLight for over a year. One time I had difficulty with the employee sent. They listened and acted on my concerns. That gives me comfort and confidence that the company is reliable and will always be there for me. A really sweet note – they make the extra effort in celebrating my birthday and holidays. I think that’s special!
First Light Home Care is FIRST CLASS! When my Mama was diagnosed with cancer, I was scared and ready to fight alongside her in everyway. First Light came alongside both of us and joined the fight by developing relationship, driving Mama to appointments, even picking up a hot cup of soup or a milkshake after chemo. They went above and beyond! You need support with a loved one?-Call First Light.
My husband was hit by a car while walking and was hospitalized for months. I needed a caregiver in the evenings both at the hospital and rehab facility. I was referred to FirstLight Home Care of Austin. I must say that the caregivers were personable, caring, professional and prompt. I would highly recommend FirstLight Home Care for caregiving services!
Just want to highly recommend this company. I needed to have someone stay with my Dad who had dementia, and the ladies that were sent were all very professional, very well trained and followed my instructions for Dad. Bobby, the owner, is the most helpful human being and makes sure to listen carefully to what your needs might be for the patient, always sending someone who Dad enjoyed being with.
Leave us a Review Online:
FirstLight® Home Care of Austin is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
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