Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Southern Hillsborough County
10035 Water Works Lane, Riverview
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Kristi is one of the most awesome schedulers. She always strives to make sure that the home health aids receive a great balance between Work and Home. She’s not pushy at all. She lets us know what our options are And is very patient when … More we are deciding. She’s very encouraging if we are struggling with something, she works with us to come up with a solution and if she cannot come up with a solution, she does finds someone who can help us with whatever issue we you’re having. Overall I am very satisfied and grateful to have been able to work with Kristi -
FirstLight took great care of my Mom! Very happy with the agency in all aspects: owners run an excellent operation, nurse Denise set up the care and oversaw that the aides were working in accordance with the care plan and the aides engaged … More nicely with my Mom and were all skilled home health aides. Would highly recommend FirstLight Home Care to anyone needing in-home care for their loved one! -
First Light consistently strives to provide home aids who strive towards the highest level of patient care. Their health advocate goes beyond the requirements of this role to champion and promote the needed health and emotional challenges … More of patients and excels across the board in doing so. I slept better and enjoyed more comfortable days with this team on my family’s side! -
I am please to share my experience with Kristi Nink as Scheduling Coordinator at FirstLight Home Care , her professionalism , efficiency , and attention to detail have made a significant impact on the daily operation of our team.
From … More managing complex schedules to coordinating appointments seamlessly, Kristi ensures that everything runs smoothly , she communicates effectively with both staff and clients ( patients), always maintaining a friendly and compassionate approach .
I highly recommend Kristi Nink for her outstanding work and dedication. -
We have been using First Light Caregivers for 3 years. We have services 2 hours in am and 2 hours pm, 7 days a week.
The evening and weekend shifts are somewhat harder to keep filled. We have had many different caregivers and they are all … More exemplary.
The care they give is greatly appreciated. They are thorough, thoughtful, gentle and kind. -
Amanda is an amazing person and scheduler. She is kind, helpful, respectful, understanding, and reliable. She approaches every task with a positive attitude. She always communicates efficiently with staff, clients and their families to … More ensure that there are no misunderstandings which I’m am truly appreciative of. She always delivers great results, going above and beyond, which is a great asset for the company. -
FirstLight home care has been amazing! From the staff in the office, to the Nurses and care takers. Everyone is friendly, knowledgeable and more than willing to help out! They have given me some breathing room as a caretaker by stepping … More in 3 times a week to help care for my Family member.
I just love them all!
Thank you FirstLight!! You are a Blessing!
Jo Marchbank -
They do an excellent job especially Denise Marceron who keeps us advised about the patient all the time. Their Nurses are very kind and helpful. We can certainly recommend them. -
When my mother was sick and ailing in 2021, I knew immediately who to call. Firstlight Homecare of S. Hillsborough offers professional, compassionate, and reliable care. Owners Rich and Michelle Kase and Janice Bayruns are trustworthy … More professionals who I knew would take excellent care of my mom. They made the process of bringing my mom back home from the hospital as smooth as possible, and I had no worries about the warm-hearted and trained caregivers who came daily to attend to her needs. I highly recommend Firstlight Homecare to anyone who needs quality, trustworthy at-home healthcare for their loved one. -
We have been lucky to find a wonderful HHA at FirstLight. We really enjoy having her in our home. She is helpful and very kind. The company is responsive and monitors care to ensure that all goes well—and it does! -
Firstlight is an outstanding company. They are very compassionate to the patient needs and don't mind going the extra mile. My caregiver Mrs. Isoline is amazing. -
I contacted first light through a referral and I have to say it has been absolute pleasure working with this company. As a 100% disabled veteran, I have dealt with a lot of ups and downs with the VA and their service however knowing the … More ins and outs of the system, the way first light does they've gotten me the proper care I needed. It's changed my perspective, and quality of life. Thanks again to First Light for being a first-rate operation.
Regards,
Craig DeMask -
FirstLight is by far the best home care agency in Tampa, Florida.
The caregivers are caring, compassionate, highly respectful, extremely proficient and professional.
The caregivers and FirstLight staff are now members of my family.
The … More FirstLight staff keeps us inform at all times and I just love when they come to visit my home.
We are so bless and fortunate to have FirstLight as our home care agency.
Love Denise, Amanda, Amber, Sharon, Jahaira and all of the FirstLight family. -
I cannot say enough good things about FirstLight Home Care of Southern Hillsborough. Denise was absolutely amazing in providing thoughtful and compassionate care for our family member with dementia. She took the time to offer valuable advice … More and practical suggestions to improve our loved one's quality of life. Denise checked in regularly, ensuring that we were happy with the caregivers who visited the house. Her support and guidance were invaluable during a challenging time. We highly recommend FirstLight to anyone in need of in-home care for a loved one – their dedication and care truly make a difference. -
FirstLight is a wonderful company to work for. The staff is always kind and helpful. The owners are supportive and look out for their employees welfare. -
FirstLight as been outstanding with my 85 year old Mom. We cannot say enough about their level of care and professionalism. She thrives daily with their help and care. They have made it possible for us to keep her home! -
GREAT HOME CARE COMPANY, BEEN CLIENTS SINCE 2021AND HAVE RECEIVED "EXCELLENT" CARE FROM FROM CARE AIDES TO ADMINISTRATION. EVERYONE IS EXTREMELY PROFESSIONAL AND TRULY CALLED TO SERVE OUR SON AS THEIR PATIENT. THANK YOU,
"FIRST … More LIGHT HOME CARE of SOUTHERN HILLSBOROUGH" -
I was very pleased with the service I have received from First Light. All of the caregivers have been very competent and I definitely refer them to other people. -
I've been working with First Light Home Care for almost 4 years. A big shout out to our scheduling team Amanda and Kristi. Not to mention our great team in HR. Renee always goes above and beyond to assist in whatever needs we have. … More HR also takes care of their staffs when there's a problem between clients and staff. Great place to work. Love them all. -
I love working for First Light the whole management team and Nurse’s are fantastic a wonderful company to work for. Give them a try..😇🙏💛 -
I've had a number of great experiences referring this company AND being a client myself after a surgery. Thank you to the owner for always stepping up to help in the community and with the loved ones of my friends and clients. I can't … More fathom what the deal is with the (apparently) disgrunted employee who left one of the other reviews, but it's unfortunate and NOT my experience over the course of YEARS of dealing with the company. -
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Client Reviews
Leave us a Review Online:
FirstLight Home Care of Southern Hillsborough County Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Southern Hillsborough County
10035 Water Works Lane, Riverview
-
Kristi is one of the most awesome schedulers. She always strives to make sure that the home health aids receive a great balance between Work and Home. She’s not pushy at all. She lets us know what our options are And is very patient when … More we are deciding. She’s very encouraging if we are struggling with something, she works with us to come up with a solution and if she cannot come up with a solution, she does finds someone who can help us with whatever issue we you’re having. Overall I am very satisfied and grateful to have been able to work with Kristi -
FirstLight took great care of my Mom! Very happy with the agency in all aspects: owners run an excellent operation, nurse Denise set up the care and oversaw that the aides were working in accordance with the care plan and the aides engaged … More nicely with my Mom and were all skilled home health aides. Would highly recommend FirstLight Home Care to anyone needing in-home care for their loved one! -
First Light consistently strives to provide home aids who strive towards the highest level of patient care. Their health advocate goes beyond the requirements of this role to champion and promote the needed health and emotional challenges … More of patients and excels across the board in doing so. I slept better and enjoyed more comfortable days with this team on my family’s side! -
I am please to share my experience with Kristi Nink as Scheduling Coordinator at FirstLight Home Care , her professionalism , efficiency , and attention to detail have made a significant impact on the daily operation of our team.
From … More managing complex schedules to coordinating appointments seamlessly, Kristi ensures that everything runs smoothly , she communicates effectively with both staff and clients ( patients), always maintaining a friendly and compassionate approach .
I highly recommend Kristi Nink for her outstanding work and dedication. -
We have been using First Light Caregivers for 3 years. We have services 2 hours in am and 2 hours pm, 7 days a week.
The evening and weekend shifts are somewhat harder to keep filled. We have had many different caregivers and they are all … More exemplary.
The care they give is greatly appreciated. They are thorough, thoughtful, gentle and kind. -
Amanda is an amazing person and scheduler. She is kind, helpful, respectful, understanding, and reliable. She approaches every task with a positive attitude. She always communicates efficiently with staff, clients and their families to … More ensure that there are no misunderstandings which I’m am truly appreciative of. She always delivers great results, going above and beyond, which is a great asset for the company. -
FirstLight home care has been amazing! From the staff in the office, to the Nurses and care takers. Everyone is friendly, knowledgeable and more than willing to help out! They have given me some breathing room as a caretaker by stepping … More in 3 times a week to help care for my Family member.
I just love them all!
Thank you FirstLight!! You are a Blessing!
Jo Marchbank -
They do an excellent job especially Denise Marceron who keeps us advised about the patient all the time. Their Nurses are very kind and helpful. We can certainly recommend them. -
When my mother was sick and ailing in 2021, I knew immediately who to call. Firstlight Homecare of S. Hillsborough offers professional, compassionate, and reliable care. Owners Rich and Michelle Kase and Janice Bayruns are trustworthy … More professionals who I knew would take excellent care of my mom. They made the process of bringing my mom back home from the hospital as smooth as possible, and I had no worries about the warm-hearted and trained caregivers who came daily to attend to her needs. I highly recommend Firstlight Homecare to anyone who needs quality, trustworthy at-home healthcare for their loved one. -
We have been lucky to find a wonderful HHA at FirstLight. We really enjoy having her in our home. She is helpful and very kind. The company is responsive and monitors care to ensure that all goes well—and it does! -
Firstlight is an outstanding company. They are very compassionate to the patient needs and don't mind going the extra mile. My caregiver Mrs. Isoline is amazing. -
I contacted first light through a referral and I have to say it has been absolute pleasure working with this company. As a 100% disabled veteran, I have dealt with a lot of ups and downs with the VA and their service however knowing the … More ins and outs of the system, the way first light does they've gotten me the proper care I needed. It's changed my perspective, and quality of life. Thanks again to First Light for being a first-rate operation.
Regards,
Craig DeMask -
FirstLight is by far the best home care agency in Tampa, Florida.
The caregivers are caring, compassionate, highly respectful, extremely proficient and professional.
The caregivers and FirstLight staff are now members of my family.
The … More FirstLight staff keeps us inform at all times and I just love when they come to visit my home.
We are so bless and fortunate to have FirstLight as our home care agency.
Love Denise, Amanda, Amber, Sharon, Jahaira and all of the FirstLight family. -
I cannot say enough good things about FirstLight Home Care of Southern Hillsborough. Denise was absolutely amazing in providing thoughtful and compassionate care for our family member with dementia. She took the time to offer valuable advice … More and practical suggestions to improve our loved one's quality of life. Denise checked in regularly, ensuring that we were happy with the caregivers who visited the house. Her support and guidance were invaluable during a challenging time. We highly recommend FirstLight to anyone in need of in-home care for a loved one – their dedication and care truly make a difference. -
FirstLight is a wonderful company to work for. The staff is always kind and helpful. The owners are supportive and look out for their employees welfare. -
FirstLight as been outstanding with my 85 year old Mom. We cannot say enough about their level of care and professionalism. She thrives daily with their help and care. They have made it possible for us to keep her home! -
GREAT HOME CARE COMPANY, BEEN CLIENTS SINCE 2021AND HAVE RECEIVED "EXCELLENT" CARE FROM FROM CARE AIDES TO ADMINISTRATION. EVERYONE IS EXTREMELY PROFESSIONAL AND TRULY CALLED TO SERVE OUR SON AS THEIR PATIENT. THANK YOU,
"FIRST … More LIGHT HOME CARE of SOUTHERN HILLSBOROUGH" -
I was very pleased with the service I have received from First Light. All of the caregivers have been very competent and I definitely refer them to other people. -
I've been working with First Light Home Care for almost 4 years. A big shout out to our scheduling team Amanda and Kristi. Not to mention our great team in HR. Renee always goes above and beyond to assist in whatever needs we have. … More HR also takes care of their staffs when there's a problem between clients and staff. Great place to work. Love them all. -
I love working for First Light the whole management team and Nurse’s are fantastic a wonderful company to work for. Give them a try..😇🙏💛 -
I've had a number of great experiences referring this company AND being a client myself after a surgery. Thank you to the owner for always stepping up to help in the community and with the loved ones of my friends and clients. I can't … More fathom what the deal is with the (apparently) disgrunted employee who left one of the other reviews, but it's unfortunate and NOT my experience over the course of YEARS of dealing with the company. -
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Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Southern Hillsborough County is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
