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Home Care

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

I was lucky enough to receive from FirstLight the help and assistance for an hour a day. Please share this testimonial with anyone at any time and if someone would like to call me and ask personally I would be happy to share my utmost satisfaction with the professionalism I was managed with and the personal care these ladies used helping me in my time of need.

I highly recommend FirstLight HomeCare. Janice Bayruns and her team really do care. My grandmother was living alone at 92 and started having difficulty caring for herself. I had never dealt with this type of situation before and had no idea where to begin. My grandmother lived in Ft. Lauderdale also, which complicated things a bit. My first call was to Janice. She took the time to listen and share her experience and wealth of knowledge with me, as well as provide resources that I could contact in South FL.

I have been using FirstLight Home Care for many months to help lighten the heavy load I carry while taking care of my dad with dementia. At first, it was just light housekeeping and laundry, then it became help by talking to my dad and spending time with him. I wish I wouldn’t have waited so long to contract their services, but I sure am glad I finally did! If you are a caregiver, or just busy and need help I highly recommend FirstLight!

My Mother in Law Patricia suffers from advance Alzheimer’s disease and she recently had to be admitted to the hospital. My wife was frantic as she knew her mother could not be left alone, yet with a large family she knew she couldn’t stay in the hospital all day with her. We contacted FirtstLight Home Care, and they promptly returned our call and sent staffing to be with Patricia. All the staff were courteous, friendly and professional and it took a great burden off my wife. We were very happy with the services provided and highly recommend them!

I just wanted to thank you for providing help in many ways and for hiring helpful caring and positive people like Marchelle.

I want to thank you from the bottom of my heart for all of the countless hours, worries, laughter and tears you have spent taking care of my mom, Elizabeth Anderson.

FirstLight excels as a private home care service who can work with your community to provide resident focused care in conjunction with your staff. There are many choices but consider giving FirstLight an opportunity to show you the benefits, professionalism and higher standards that set them above the rest.

Janice has an incredible breadth of knowledge and compassion with all of her clients at FirtstLight. Janice is one in a million

I am very satisfied with First Light Home Care. They are thoughtful & considerate of our needs. They are gentle & friendly with my husband. They provide much needed care to relieve the load for me.

I have been very pleased with FirstLight Home Care and the help they are giving me and my husband. The things I like most are their professionalism, responsiveness and how helpful their office staff is along with being responsible and considerate of our needs. They demonstrate genuine concern and care and are able to anticipate our needs.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Hillsborough County Strives to Achieve Service Excellence Every Day

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FirstLight® Home Care of Hillsborough County is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.