Home Care
Reviews
What People Are SayingHear from FirstLight clients and families about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions by leaving a review.
Client Reviews
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FirstLight Home Care of New Haven Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients and families about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions by leaving a review.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of New Haven is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a company culture that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional services.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of services, responsiveness and overall satisfaction.
