Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Charleston
990 Lake Hunter Circle Suite One, Mount Pleasant
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I worked for FirstLight back in 2019/2020 as the HR Manager and loved the company’s culture! I took a break to stay at home with my children and came back last year as the Office Manager. Seeing how much the business has grown and excelled … More in the last 4 years has been truly amazing! It still has that small family friendly loving feel, only now it’s tripled the size! The quality of care we provide is excellent and the company always takes care of their caregiver like they are family. I’m truly grateful for their investment in me allowing me to become an asset to this business. I have included a picture of our Charleston Office Team 🩵 -
Cyndee with First Light Home Care was absolutely amazing! She helped my friend get respite care for her mom quickly and with so much compassion. Her professionalism and kindness made a stressful situation much easier. Highly recommend working … More with her if you need support for a loved one!I’m -
First Light Home Care has been a blessing for my family in caring for my sister after she was discharged from the hospital but not ready for independent living. Frankie Kosto, Client Care Leads Manager, was incredibly supportive and helpful … More in getting service started quickly. I was desperate and Frankie's thoughtful guidance was exactly what I needed to make the best next decision for my sister. The caregivers have been amazing!! They continue to care for her in ways that surpass my expectations. Thank you First Light! Not sure what we'd do without you! -
I had the pleasure of speaking with Cindy at FirstLight Home Care, and I couldn’t have asked for a better first experience. I am a mental health therapist who works with families who have elders in the home who needs additional assistance. … More Cindy was warm, knowledgeable, and genuinely compassionate. As someone looking for care options for my clients family for the first time, we had a lot of questions and emotions—and Cindy took the time to listen, provide clear information, and guide us through every step without ever making us feel rushed or overwhelmed.
Thank you, Cindy, for being a bright light during a difficult time for my clients family!
I’ll definitely refer other clients to you for assistance. -
First light has been a great place to work. I love how flexible they are with my schedule but also they go above and beyond for there employees just as much as h as there clients and they acknowledge you. If you’re looking for a place to … More work and have a passion for the elderly come join our team and tell them I sent ya!! -
My mother in law lived in Charleston, SC and we live in New York. After a sudden health crisis, we needed to find 24 hour nursing care as soon as possible. FirstLight Home Care of Charleston was recommended to us and they did not disappoint. … More They were able to get someone there right away and kept us informed at all times. They were kind and patient with my mother in law. We didn't think she would want someone in her house, but she really enjoyed having them there. If they were going to be a few minutes late, they always let us know. They even had someone come during Charleston's first time having snow in 10 years! Ms. Lauren and Ms. Kristen were amazing and helped us with any questions or problems we had. We highly recommend FirstLight Home Care. -
Cyndee at First Light Home Care has been incredible. She is compassionate, professional and has a deep understanding of the families needs which has made a huge difference. I appreciate Cyndee taking the time to answer all my questions … More and concerns. -
Love FirstLight!! The caregivers are incredibly compassionate and attentive. Lauren takes the time to understand the family needs for thoughtful and personalized care. I highly recommend their services!! -
If you are looking for home care,
look no further!! Lauran, at First Light of Charleston is truly amazing. She meets with every family and finds the best caregivers for each of her clients. Their caregivers are honest, dependable and ethical … More . Lauran has worked with seniors for many years, and has a wealth of knowledge to share with each family. -
I’ve been working for Firstlight home care of Charleston for 3 years, best home care company I’ve ever worker for. Such a pleasure meeting new clients & families who are in need of home care assistance. Im always eager to help lighten … More the load when family members are overwhelmed with trying to care for their loved ones at home. Everyone is always one call away to help in anyway needed. -
Administrative staff have been very helpful addressing any questions or concerns I've had. Our aide is professional but also very personable & has fit our needs perfectly. I would happily recommend FirstLight to anyone in need … More of their services. -
FirstLight has been extremely helpful for us as my mother is going through the first stages of dementia. We are very grateful for the kindness and professionalism that they bring to the situation. The administrative staff were great … More to work with as we tailored a care plan that would meet our needs. -
My experience with first light has been amazing. Lauren Hudson is the best care services Representative there is. The staff is kind and knowledgeable and really make your family their own. Thank you Lauren for being the best. -
Lauran with FirstLight is amazing. She genuinely cares for each and every resident. She is professional, consistent, and always a joy to work with. I would highly recommend her and her team to anyone looking for home care for their loved … More one. -
When I needed help the most first light was there. They came to help me within hours and had caring nurses 24 hours that were compassionate and caring. Thank you to the entire staff for helping me and my husband. The nurses even cared for … More our dogs who were heartbroken. ❤️💔🫶 Highly recommend. -
The FirstLight team has been a pleasure to work with over the last 2 months. Lauren & the team are professional, responsive, and flexible. They are easy to reach and have been accommodating to our changing needs. Thank you FirstLight … More Care of Charleston! -
This team is absolutely amazing! We have had amazing feedback from clients who have used them regarding reliability and amazing care. Lauran is a true gem who goes above and beyond!! -
We use FirstLight HomeCare and we are very impressed with the service! Our Aide Quavonne Burke does a great job. She is very pleasant and a hard worker. Judi Bussey made sure we got an aide we can strongly depend on. Thank you Judi and … More Quavonne! -
Firstlight is a great company to work with! They are always willing to step in for any of our members either in our community or at home. Lauran is such a pleasure to work with on a daily basis and makes the transition for our members seamless! … More -
We have had the best experience hiring FirstLight Home Care of Charleston. The health care people who have come to our home are extremely helpful, caring and responsible. I would highly recommend this business as top flight. I will let … More friends and family know how professional they are. -
I feel so lucky to have found FirstLight!
They were quick to respond (within an hour and at night) and had the amazing Lauren Hudson here at 9 the next morning.
Lauren went above and beyond — bringing various things to my husband in the … More hospital two days in a row because I’d just had surgery and couldn’t drive. She was on top of everything the entire time I needed her.
The aides I had couldn’t have been nicer or more helpful. From running errands to helping me shower and wash my hair to walking my 60lb dog!
If you’re looking for home healthcare, I highly recommend FirstLight. -
Unparalleled care and help. Lauran and her staff went far beyond our expectations! They provide great care, flexibility, fast responses and excellent resources. During our first phone call to Lauran we knew we had found the right (and best) … More services in the area! -
I was so grateful for this company when my father broke his hip recently. I was desperate to find a personal care service who could be at my parents home that evening. I called near the close of the business day when I realized we needed … More help. Taylor followed up with me within a short period of time and had a care taker at their home that evening. I cannot say enough about our experience with this company. They were incredibly accommodating and organized help quickly. Taylor was in contact with me the entire time that evening. I want to emphasize that I called this company around closing of business hours and they had someone at my parents home within a few hours. I highly recommend their services. Thank you for helping our family on that stressful night.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Charleston Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Charleston
990 Lake Hunter Circle Suite One, Mount Pleasant
-
I worked for FirstLight back in 2019/2020 as the HR Manager and loved the company’s culture! I took a break to stay at home with my children and came back last year as the Office Manager. Seeing how much the business has grown and excelled … More in the last 4 years has been truly amazing! It still has that small family friendly loving feel, only now it’s tripled the size! The quality of care we provide is excellent and the company always takes care of their caregiver like they are family. I’m truly grateful for their investment in me allowing me to become an asset to this business. I have included a picture of our Charleston Office Team 🩵 -
Cyndee with First Light Home Care was absolutely amazing! She helped my friend get respite care for her mom quickly and with so much compassion. Her professionalism and kindness made a stressful situation much easier. Highly recommend working … More with her if you need support for a loved one!I’m -
First Light Home Care has been a blessing for my family in caring for my sister after she was discharged from the hospital but not ready for independent living. Frankie Kosto, Client Care Leads Manager, was incredibly supportive and helpful … More in getting service started quickly. I was desperate and Frankie's thoughtful guidance was exactly what I needed to make the best next decision for my sister. The caregivers have been amazing!! They continue to care for her in ways that surpass my expectations. Thank you First Light! Not sure what we'd do without you! -
I had the pleasure of speaking with Cindy at FirstLight Home Care, and I couldn’t have asked for a better first experience. I am a mental health therapist who works with families who have elders in the home who needs additional assistance. … More Cindy was warm, knowledgeable, and genuinely compassionate. As someone looking for care options for my clients family for the first time, we had a lot of questions and emotions—and Cindy took the time to listen, provide clear information, and guide us through every step without ever making us feel rushed or overwhelmed.
Thank you, Cindy, for being a bright light during a difficult time for my clients family!
I’ll definitely refer other clients to you for assistance. -
First light has been a great place to work. I love how flexible they are with my schedule but also they go above and beyond for there employees just as much as h as there clients and they acknowledge you. If you’re looking for a place to … More work and have a passion for the elderly come join our team and tell them I sent ya!! -
My mother in law lived in Charleston, SC and we live in New York. After a sudden health crisis, we needed to find 24 hour nursing care as soon as possible. FirstLight Home Care of Charleston was recommended to us and they did not disappoint. … More They were able to get someone there right away and kept us informed at all times. They were kind and patient with my mother in law. We didn't think she would want someone in her house, but she really enjoyed having them there. If they were going to be a few minutes late, they always let us know. They even had someone come during Charleston's first time having snow in 10 years! Ms. Lauren and Ms. Kristen were amazing and helped us with any questions or problems we had. We highly recommend FirstLight Home Care. -
Cyndee at First Light Home Care has been incredible. She is compassionate, professional and has a deep understanding of the families needs which has made a huge difference. I appreciate Cyndee taking the time to answer all my questions … More and concerns. -
Love FirstLight!! The caregivers are incredibly compassionate and attentive. Lauren takes the time to understand the family needs for thoughtful and personalized care. I highly recommend their services!! -
If you are looking for home care,
look no further!! Lauran, at First Light of Charleston is truly amazing. She meets with every family and finds the best caregivers for each of her clients. Their caregivers are honest, dependable and ethical … More . Lauran has worked with seniors for many years, and has a wealth of knowledge to share with each family. -
I’ve been working for Firstlight home care of Charleston for 3 years, best home care company I’ve ever worker for. Such a pleasure meeting new clients & families who are in need of home care assistance. Im always eager to help lighten … More the load when family members are overwhelmed with trying to care for their loved ones at home. Everyone is always one call away to help in anyway needed. -
Administrative staff have been very helpful addressing any questions or concerns I've had. Our aide is professional but also very personable & has fit our needs perfectly. I would happily recommend FirstLight to anyone in need … More of their services. -
FirstLight has been extremely helpful for us as my mother is going through the first stages of dementia. We are very grateful for the kindness and professionalism that they bring to the situation. The administrative staff were great … More to work with as we tailored a care plan that would meet our needs. -
My experience with first light has been amazing. Lauren Hudson is the best care services Representative there is. The staff is kind and knowledgeable and really make your family their own. Thank you Lauren for being the best. -
Lauran with FirstLight is amazing. She genuinely cares for each and every resident. She is professional, consistent, and always a joy to work with. I would highly recommend her and her team to anyone looking for home care for their loved … More one. -
When I needed help the most first light was there. They came to help me within hours and had caring nurses 24 hours that were compassionate and caring. Thank you to the entire staff for helping me and my husband. The nurses even cared for … More our dogs who were heartbroken. ❤️💔🫶 Highly recommend. -
The FirstLight team has been a pleasure to work with over the last 2 months. Lauren & the team are professional, responsive, and flexible. They are easy to reach and have been accommodating to our changing needs. Thank you FirstLight … More Care of Charleston! -
This team is absolutely amazing! We have had amazing feedback from clients who have used them regarding reliability and amazing care. Lauran is a true gem who goes above and beyond!! -
We use FirstLight HomeCare and we are very impressed with the service! Our Aide Quavonne Burke does a great job. She is very pleasant and a hard worker. Judi Bussey made sure we got an aide we can strongly depend on. Thank you Judi and … More Quavonne! -
Firstlight is a great company to work with! They are always willing to step in for any of our members either in our community or at home. Lauran is such a pleasure to work with on a daily basis and makes the transition for our members seamless! … More -
We have had the best experience hiring FirstLight Home Care of Charleston. The health care people who have come to our home are extremely helpful, caring and responsible. I would highly recommend this business as top flight. I will let … More friends and family know how professional they are. -
I feel so lucky to have found FirstLight!
They were quick to respond (within an hour and at night) and had the amazing Lauren Hudson here at 9 the next morning.
Lauren went above and beyond — bringing various things to my husband in the … More hospital two days in a row because I’d just had surgery and couldn’t drive. She was on top of everything the entire time I needed her.
The aides I had couldn’t have been nicer or more helpful. From running errands to helping me shower and wash my hair to walking my 60lb dog!
If you’re looking for home healthcare, I highly recommend FirstLight. -
Unparalleled care and help. Lauran and her staff went far beyond our expectations! They provide great care, flexibility, fast responses and excellent resources. During our first phone call to Lauran we knew we had found the right (and best) … More services in the area! -
I was so grateful for this company when my father broke his hip recently. I was desperate to find a personal care service who could be at my parents home that evening. I called near the close of the business day when I realized we needed … More help. Taylor followed up with me within a short period of time and had a care taker at their home that evening. I cannot say enough about our experience with this company. They were incredibly accommodating and organized help quickly. Taylor was in contact with me the entire time that evening. I want to emphasize that I called this company around closing of business hours and they had someone at my parents home within a few hours. I highly recommend their services. Thank you for helping our family on that stressful night.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Charleston is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
