Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Charleston
990 Lake Hunter Circle Suite One, Mount Pleasant
-
The FirstLight team has been a pleasure to work with over the last 2 months. Lauren & the team are professional, responsive, and flexible. They are easy to reach and have been accommodating to our changing needs. Thank you FirstLight … More Care of Charleston! -
Firstlight is a great company to work with! They are always willing to step in for any of our members either in our community or at home. Lauran is such a pleasure to work with on a daily basis and makes the transition for our members seamless! … More -
We use FirstLight HomeCare and we are very impressed with the service! Our Aide Quavonne Burke does a great job. She is very pleasant and a hard worker. Judi Bussey made sure we got an aide we can strongly depend on. Thank you Judi and … More Quavonne! -
We have had the best experience hiring FirstLight Home Care of Charleston. The health care people who have come to our home are extremely helpful, caring and responsible. I would highly recommend this business as top flight. I will let … More friends and family know how professional they are. -
I was so grateful for this company when my father broke his hip recently. I was desperate to find a personal care service who could be at my parents home that evening. I called near the close of the business day when I realized we needed … More help. Taylor followed up with me within a short period of time and had a care taker at their home that evening. I cannot say enough about our experience with this company. They were incredibly accommodating and organized help quickly. Taylor was in contact with me the entire time that evening. I want to emphasize that I called this company around closing of business hours and they had someone at my parents home within a few hours. I highly recommend their services. Thank you for helping our family on that stressful night.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Charleston Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Charleston
990 Lake Hunter Circle Suite One, Mount Pleasant
-
The FirstLight team has been a pleasure to work with over the last 2 months. Lauren & the team are professional, responsive, and flexible. They are easy to reach and have been accommodating to our changing needs. Thank you FirstLight … More Care of Charleston! -
Firstlight is a great company to work with! They are always willing to step in for any of our members either in our community or at home. Lauran is such a pleasure to work with on a daily basis and makes the transition for our members seamless! … More -
We use FirstLight HomeCare and we are very impressed with the service! Our Aide Quavonne Burke does a great job. She is very pleasant and a hard worker. Judi Bussey made sure we got an aide we can strongly depend on. Thank you Judi and … More Quavonne! -
We have had the best experience hiring FirstLight Home Care of Charleston. The health care people who have come to our home are extremely helpful, caring and responsible. I would highly recommend this business as top flight. I will let … More friends and family know how professional they are. -
I was so grateful for this company when my father broke his hip recently. I was desperate to find a personal care service who could be at my parents home that evening. I called near the close of the business day when I realized we needed … More help. Taylor followed up with me within a short period of time and had a care taker at their home that evening. I cannot say enough about our experience with this company. They were incredibly accommodating and organized help quickly. Taylor was in contact with me the entire time that evening. I want to emphasize that I called this company around closing of business hours and they had someone at my parents home within a few hours. I highly recommend their services. Thank you for helping our family on that stressful night.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Charleston is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
Take Action
Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
