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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care IconFirstLight Home Care

673 Berkmar Circle, Charlottesville

3.9 15 reviews

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    Bobbi-Jean Smith
    ★★★★★
    10 months ago

    Firstlight gives quality care and I would recommend them to anyone looking to care for a loved one at home. As a caregiver for this wonderful company I would say I absolutely love my job and I get to make time to be a companionship with … More the clients, and put a smile on their face 🙂 I highly recommend ❤️
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    Mackenzie Schinharl
    ★★★★★
    4 years ago

    FirstLight has gone above and beyond for my family and Shawn was extremely easy to work with. Highly recommend!
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    Squirrel Savior
    ★★★★★
    4 years ago

    Shawn did an amazing job! Highly recommended!
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    Dmitriy 333
    ★★★★★
    4 years ago

    Mr. Stanton went out of his way to provide a caring environment for family members!

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Charlottesville, VA Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Charlottesville, VA is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.