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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Colorado Springs IconFirstLight Home Care of Colorado Springs

4445 Northpark Dr #100, Colorado Springs

4.6 33 reviews

  • Avatar

    Everett Duis
    ★★★★★
    a month ago

    Great company with great staff that treat clients with the best care and utmost respect. I was brought on to the team fairly recently as a caregiver and have been giving numerous opportunities to excel within the company. Yeisha Llopiz … More assisted me in the hiring process as well as training in each step with individual clients and their specific needs. She presents unwavering professionalism and character in her role and position at the company not to mention vast knowledge in the field of caregiving. 10/10 recommend working with her and this company.
  • Avatar

    Ruth Klein
    ★★★★★
    a month ago

    I really enjoy working with my caregiver, Autumn. She is amazing and is always wanting to help me out. Char is also amazing and is great at communicating with me for scheduling. Overall I am very pleased with the service they provide.
  • Avatar

    Susan Galentine
    ★★★★★
    2 months ago

    First Light really came through for my family when my dad, 83, was unexpectedly hospitalized leaving my mom, 87, who requires around-the-clock support, in need of home care. The caregivers were professional and amazing with mom. Thank you … More to Deborah, Martha, Ann, Julien, Catherine and the emergency coordinator, Yeisha, for your great support.
  • Avatar

    Rachel Robinson
    ★★★★
    a month ago

    The first time I spoke to Marissia she had a receptive tone. I have been caring for my hubby who has dementia (life already stressful) however, I was able to express what I needed, and Marissa was and has been very attentive to all requests. … More I am very satisfied with the help that is offered with FirstLight
  • Avatar

    Mack DaVille
    ★★★★★
    a month ago

    I've never had any issues with FirstLight at all. They've been kind and patient with my uncle and i appreciate that! Shouts out To Miss Deborah Hale, i don't know what we would do without you! Keep up the good work.
  • Avatar

    Chrissy
    ★★★★★
    3 years ago

    I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff … More was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing!
  • Avatar

    Mark Henrichs
    ★★★★★
    11 years ago

    FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad's physical therapist … More to gain his trust and confidence to start walking with a walker again.
    In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad's special needs, and were great at keeping us informed of weekly status and issues found.
    Kirsten & all at FirstLight were fantastic at helping us with maintaining my father's quality of life. We highly recommend them to anyone seeking elder care at home.
  • Avatar

    Shirley Brickner
    ★★★★★
    8 years ago

    We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment … More for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service!
  • Avatar

    Jill Kitanne
    ★★★★★
    11 years ago

    We hired First Light to help Mom with her medications, checking on her oxygen, assisting with showers, getting her to meals on time, and checking on her before retiring for the night. The caregivers are great people and truly very helpful … More with Mom's needs. Charlene is very caring and knowledgeable. Some elderly folks can be somewhat contrary, intimidating, and don't want to cooperate with anyone. Scheduling is great!! Kirsten is VERY accommodating and has been a pleasure to work with.
  • Avatar

    Charles Plant
    ★★★★★
    11 years ago

    My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health … More care or respite care types of services, I wouldn't hesitate to recommend First Light to family or friends.
  • Avatar

    Luci Jean
    ★★★★★
    11 years ago

    My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months … More together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great… Everyone was very responsive. I highly recommend!

Open quote

Client Reviews

Great company with great staff that treat clients with the best care and utmost respect. I was brought on to the team fairly recently as a caregiver and have been giving numerous opportunities to excel within the company. Yeisha Llopiz assisted me in the hiring process as well as training in each step with individual clients and their specific needs. She presents unwavering professionalism and character in her role and position at the company not to mention vast knowledge in the field of caregiving. 10/10 recommend working with her and this company.

Google LogoStarStarStarStarStar

I really enjoy working with my caregiver, Autumn. She is amazing and is always wanting to help me out. Char is also amazing and is great at communicating with me for scheduling. Overall I am very pleased with the service they provide.

Google LogoStarStarStarStarStar

First Light really came through for my family when my dad, 83, was unexpectedly hospitalized leaving my mom, 87, who requires around-the-clock support, in need of home care. The caregivers were professional and amazing with mom. Thank you to Deborah, Martha, Ann, Julien, Catherine and the emergency coordinator, Yeisha, for your great support.

Google LogoStarStarStarStarStar

I’ve never had any issues with FirstLight at all. They’ve been kind and patient with my uncle and i appreciate that! Shouts out To Miss Deborah Hale, i don’t know what we would do without you! Keep up the good work.

Google LogoStarStarStarStarStar

I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing!

Google LogoStarStarStarStarStar

FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad’s physical therapist to gain his trust and confidence to start walking with a walker again.

In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad’s special needs, and were great at keeping us informed of weekly status and issues found.

Kirsten & all at FirstLight were fantastic at helping us with maintaining my father’s quality of life. We highly recommend them to anyone seeking elder care at home.

Google LogoStarStarStarStarStar

We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service!

Google LogoStarStarStarStarStar

We hired First Light to help Mom with her medications, checking on her oxygen, assisting with showers, getting her to meals on time, and checking on her before retiring for the night. The caregivers are great people and truly very helpful with Mom’s needs. Charlene is very caring and knowledgeable. Some elderly folks can be somewhat contrary, intimidating, and don’t want to cooperate with anyone. Scheduling is great!! Kirsten is VERY accommodating and has been a pleasure to work with.

Google LogoStarStarStarStarStar

My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health care or respite care types of services, I wouldn’t hesitate to recommend First Light to family or friends.

Google LogoStarStarStarStarStar

My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great… Everyone was very responsive. I highly recommend!

Google LogoStarStarStarStarStar

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