Home Care
Reviews

What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Colorado Springs
4445 Northpark Dr #100, Colorado Springs
4.6 33 reviews
-

Everett Duis
★★★★★
a month ago
Great company with great staff that treat clients with the best care and utmost respect. I was brought on to the team fairly recently as a caregiver and have been giving numerous opportunities to excel within the company. Yeisha Llopiz … More assisted me in the hiring process as well as training in each step with individual clients and their specific needs. She presents unwavering professionalism and character in her role and position at the company not to mention vast knowledge in the field of caregiving. 10/10 recommend working with her and this company. -

Ruth Klein
★★★★★
a month ago
I really enjoy working with my caregiver, Autumn. She is amazing and is always wanting to help me out. Char is also amazing and is great at communicating with me for scheduling. Overall I am very pleased with the service they provide. -

Susan Galentine
★★★★★
2 months ago
First Light really came through for my family when my dad, 83, was unexpectedly hospitalized leaving my mom, 87, who requires around-the-clock support, in need of home care. The caregivers were professional and amazing with mom. Thank you … More to Deborah, Martha, Ann, Julien, Catherine and the emergency coordinator, Yeisha, for your great support. -

Rachel Robinson
★★★★☆
a month ago
The first time I spoke to Marissia she had a receptive tone. I have been caring for my hubby who has dementia (life already stressful) however, I was able to express what I needed, and Marissa was and has been very attentive to all requests. … More I am very satisfied with the help that is offered with FirstLight -

Mack DaVille
★★★★★
a month ago
I've never had any issues with FirstLight at all. They've been kind and patient with my uncle and i appreciate that! Shouts out To Miss Deborah Hale, i don't know what we would do without you! Keep up the good work. -

Chrissy
★★★★★
3 years ago
I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff … More was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing! -

Mark Henrichs
★★★★★
11 years ago
FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad's physical therapist … More to gain his trust and confidence to start walking with a walker again.
In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad's special needs, and were great at keeping us informed of weekly status and issues found.
Kirsten & all at FirstLight were fantastic at helping us with maintaining my father's quality of life. We highly recommend them to anyone seeking elder care at home. -

Shirley Brickner
★★★★★
8 years ago
We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment … More for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service! -

Jill Kitanne
★★★★★
11 years ago
We hired First Light to help Mom with her medications, checking on her oxygen, assisting with showers, getting her to meals on time, and checking on her before retiring for the night. The caregivers are great people and truly very helpful … More with Mom's needs. Charlene is very caring and knowledgeable. Some elderly folks can be somewhat contrary, intimidating, and don't want to cooperate with anyone. Scheduling is great!! Kirsten is VERY accommodating and has been a pleasure to work with. -

Charles Plant
★★★★★
11 years ago
My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health … More care or respite care types of services, I wouldn't hesitate to recommend First Light to family or friends. -

Luci Jean
★★★★★
11 years ago
My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months … More together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great… Everyone was very responsive. I highly recommend!

Client Reviews
Great company with great staff that treat clients with the best care and utmost respect. I was brought on to the team fairly recently as a caregiver and have been giving numerous opportunities to excel within the company. Yeisha Llopiz assisted me in the hiring process as well as training in each step with individual clients and their specific needs. She presents unwavering professionalism and character in her role and position at the company not to mention vast knowledge in the field of caregiving. 10/10 recommend working with her and this company.
- Everett Duis






I really enjoy working with my caregiver, Autumn. She is amazing and is always wanting to help me out. Char is also amazing and is great at communicating with me for scheduling. Overall I am very pleased with the service they provide.
- Ruth Klein






First Light really came through for my family when my dad, 83, was unexpectedly hospitalized leaving my mom, 87, who requires around-the-clock support, in need of home care. The caregivers were professional and amazing with mom. Thank you to Deborah, Martha, Ann, Julien, Catherine and the emergency coordinator, Yeisha, for your great support.
- Susan Galentine






I’ve never had any issues with FirstLight at all. They’ve been kind and patient with my uncle and i appreciate that! Shouts out To Miss Deborah Hale, i don’t know what we would do without you! Keep up the good work.
- Mack DaVille






I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing!
- Chrissy






FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad’s physical therapist to gain his trust and confidence to start walking with a walker again.
In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad’s special needs, and were great at keeping us informed of weekly status and issues found.
Kirsten & all at FirstLight were fantastic at helping us with maintaining my father’s quality of life. We highly recommend them to anyone seeking elder care at home.
- Mark Henrichs






We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service!
- Shirley Brickner






We hired First Light to help Mom with her medications, checking on her oxygen, assisting with showers, getting her to meals on time, and checking on her before retiring for the night. The caregivers are great people and truly very helpful with Mom’s needs. Charlene is very caring and knowledgeable. Some elderly folks can be somewhat contrary, intimidating, and don’t want to cooperate with anyone. Scheduling is great!! Kirsten is VERY accommodating and has been a pleasure to work with.
- Jill Kitanne






My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health care or respite care types of services, I wouldn’t hesitate to recommend First Light to family or friends.
- Charles Plant






My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great… Everyone was very responsive. I highly recommend!
- Luci Jean






Leave us a Review Online:
FirstLight Home Care of Colorado Springs, CO Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Colorado Springs
4445 Northpark Dr #100, Colorado Springs
4.6 33 reviews
-
Everett Duis
★★★★★
a month ago
Great company with great staff that treat clients with the best care and utmost respect. I was brought on to the team fairly recently as a caregiver and have been giving numerous opportunities to excel within the company. Yeisha Llopiz … More assisted me in the hiring process as well as training in each step with individual clients and their specific needs. She presents unwavering professionalism and character in her role and position at the company not to mention vast knowledge in the field of caregiving. 10/10 recommend working with her and this company. -
Ruth Klein
★★★★★
a month ago
I really enjoy working with my caregiver, Autumn. She is amazing and is always wanting to help me out. Char is also amazing and is great at communicating with me for scheduling. Overall I am very pleased with the service they provide. -
Susan Galentine
★★★★★
2 months ago
First Light really came through for my family when my dad, 83, was unexpectedly hospitalized leaving my mom, 87, who requires around-the-clock support, in need of home care. The caregivers were professional and amazing with mom. Thank you … More to Deborah, Martha, Ann, Julien, Catherine and the emergency coordinator, Yeisha, for your great support. -
Rachel Robinson
★★★★☆
a month ago
The first time I spoke to Marissia she had a receptive tone. I have been caring for my hubby who has dementia (life already stressful) however, I was able to express what I needed, and Marissa was and has been very attentive to all requests. … More I am very satisfied with the help that is offered with FirstLight -
Mack DaVille
★★★★★
a month ago
I've never had any issues with FirstLight at all. They've been kind and patient with my uncle and i appreciate that! Shouts out To Miss Deborah Hale, i don't know what we would do without you! Keep up the good work. -
Chrissy
★★★★★
3 years ago
I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff … More was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing! -
Mark Henrichs
★★★★★
11 years ago
FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad's physical therapist … More to gain his trust and confidence to start walking with a walker again.
In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad's special needs, and were great at keeping us informed of weekly status and issues found.
Kirsten & all at FirstLight were fantastic at helping us with maintaining my father's quality of life. We highly recommend them to anyone seeking elder care at home. -
Shirley Brickner
★★★★★
8 years ago
We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment … More for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service! -
Jill Kitanne
★★★★★
11 years ago
We hired First Light to help Mom with her medications, checking on her oxygen, assisting with showers, getting her to meals on time, and checking on her before retiring for the night. The caregivers are great people and truly very helpful … More with Mom's needs. Charlene is very caring and knowledgeable. Some elderly folks can be somewhat contrary, intimidating, and don't want to cooperate with anyone. Scheduling is great!! Kirsten is VERY accommodating and has been a pleasure to work with. -
Charles Plant
★★★★★
11 years ago
My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health … More care or respite care types of services, I wouldn't hesitate to recommend First Light to family or friends. -
Luci Jean
★★★★★
11 years ago
My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months … More together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great… Everyone was very responsive. I highly recommend!

Client Reviews
Great company with great staff that treat clients with the best care and utmost respect. I was brought on to the team fairly recently as a caregiver and have been giving numerous opportunities to excel within the company. Yeisha Llopiz assisted me in the hiring process as well as training in each step with individual clients and their specific needs. She presents unwavering professionalism and character in her role and position at the company not to mention vast knowledge in the field of caregiving. 10/10 recommend working with her and this company.
- Everett Duis
I really enjoy working with my caregiver, Autumn. She is amazing and is always wanting to help me out. Char is also amazing and is great at communicating with me for scheduling. Overall I am very pleased with the service they provide.
- Ruth Klein
First Light really came through for my family when my dad, 83, was unexpectedly hospitalized leaving my mom, 87, who requires around-the-clock support, in need of home care. The caregivers were professional and amazing with mom. Thank you to Deborah, Martha, Ann, Julien, Catherine and the emergency coordinator, Yeisha, for your great support.
- Susan Galentine
I’ve never had any issues with FirstLight at all. They’ve been kind and patient with my uncle and i appreciate that! Shouts out To Miss Deborah Hale, i don’t know what we would do without you! Keep up the good work.
- Mack DaVille
I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing!
- Chrissy
FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad’s physical therapist to gain his trust and confidence to start walking with a walker again.
In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad’s special needs, and were great at keeping us informed of weekly status and issues found.
Kirsten & all at FirstLight were fantastic at helping us with maintaining my father’s quality of life. We highly recommend them to anyone seeking elder care at home.
- Mark Henrichs
We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service!
- Shirley Brickner
We hired First Light to help Mom with her medications, checking on her oxygen, assisting with showers, getting her to meals on time, and checking on her before retiring for the night. The caregivers are great people and truly very helpful with Mom’s needs. Charlene is very caring and knowledgeable. Some elderly folks can be somewhat contrary, intimidating, and don’t want to cooperate with anyone. Scheduling is great!! Kirsten is VERY accommodating and has been a pleasure to work with.
- Jill Kitanne
My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health care or respite care types of services, I wouldn’t hesitate to recommend First Light to family or friends.
- Charles Plant
My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great… Everyone was very responsive. I highly recommend!
- Luci Jean
Leave us a Review Online:
FirstLight® Home Care of Colorado Springs, CO is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
Take Action
Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.









