Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Columbia
1309 Augusta Road, West Columbia
-
I have worked with FirstLight Home Care for almost 5 years and could not be happier with the culture that our owners Lisa and Chris Price have fostered.
I began working with FirstLight as a caregiver while in CNA classes and immediately … More felt welcomed and supported in my role. The onboarding and training that I received made me feel confident and excited about the prospect of caring for the clients that we serve. Every new week I gained more knowledge and skills that allowed me to be the best caregiver that I could be. All this while continually being supported by the owners and office staff.
Fast forward a couple of years and I am now serving as a care coordinator for the team. FirstLight encourages development of their employees, and this showed when they took a vested interest in my abilities and insight and wanted me to join their admin team. I now have come to oversee the care that our clients receive, ensuring that our amazing caregivers are fully equipped and excited to provide.
FirstLight truly has been a blessing and one that I would gladly entrust with care of my loved ones! -
My sister in SC has used aides twice a week from First Light for several years now. Due to her declining health, I took over the financial responsibility of the service about two years ago. Last Spring (2023), my sister moved to a very … More good Assisted Living facility. At the time, we needed to decide whether to continue with First Light or not. By far, the best decision we made was to keep the aide and services from First Light. The aide makes sure my sister keeps her medical appointments; she provides activities for my sister separate from the Assisted Living facility which provides my sister with a higher quality of life, and the aide permits me to have my life here in another state. It is more than just the aide. If there are any concerns about anything, someone from First Light calls me and makes sure I am aware of what is happening. First Light’s staff is well informed and professional. I could not be more pleased. I know there is someone there, if needed. I highly recommend First Light for Home Care services. -
We first used FirstLight in 2015 when my father required 24/7 care. The only time we had an issue with a caregiver not showing up was due to severe weather. Lisa would come out herself if necessary to cover until a caregiver could be there. … More After dad passed away, they continued caring for mom until we had to move her to memory care. This has been an 8 year relationship. Every now and then you get a caregiver who is not a good fit or conducts personal business on the clock, but the lines of communication are open. Lisa is responsive to your concerns. -
First meet Lisa after Moms stroke in 2020. She came out to meet with us and mom one on one. This is now 3rd year. The staff work hard to match caregiver to moms particular needs. Very personable. Very attentive to mom. Trustworthy. Would … More not hesitate to suggest FirstLight to family and friends. -
FirstLight has been serving my father now for over a year since a stroke left him disabled. I'm very happy with all aspects of the care received. I got my life back! Everything gets done that he needs. Transport, shopping, housework. … More It's always been smooth. I was worried about the cost, but the owner helped by suggesting programs that might be available to my father. I would have never known he qualified for the VA program and the Respite programs. He's set for life now and he's one happy camper! Thanks for everything Lisa (owner), and all the FirstLight team that have helped my dad.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Columbia Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Columbia
1309 Augusta Road, West Columbia
-
I have worked with FirstLight Home Care for almost 5 years and could not be happier with the culture that our owners Lisa and Chris Price have fostered.
I began working with FirstLight as a caregiver while in CNA classes and immediately … More felt welcomed and supported in my role. The onboarding and training that I received made me feel confident and excited about the prospect of caring for the clients that we serve. Every new week I gained more knowledge and skills that allowed me to be the best caregiver that I could be. All this while continually being supported by the owners and office staff.
Fast forward a couple of years and I am now serving as a care coordinator for the team. FirstLight encourages development of their employees, and this showed when they took a vested interest in my abilities and insight and wanted me to join their admin team. I now have come to oversee the care that our clients receive, ensuring that our amazing caregivers are fully equipped and excited to provide.
FirstLight truly has been a blessing and one that I would gladly entrust with care of my loved ones! -
My sister in SC has used aides twice a week from First Light for several years now. Due to her declining health, I took over the financial responsibility of the service about two years ago. Last Spring (2023), my sister moved to a very … More good Assisted Living facility. At the time, we needed to decide whether to continue with First Light or not. By far, the best decision we made was to keep the aide and services from First Light. The aide makes sure my sister keeps her medical appointments; she provides activities for my sister separate from the Assisted Living facility which provides my sister with a higher quality of life, and the aide permits me to have my life here in another state. It is more than just the aide. If there are any concerns about anything, someone from First Light calls me and makes sure I am aware of what is happening. First Light’s staff is well informed and professional. I could not be more pleased. I know there is someone there, if needed. I highly recommend First Light for Home Care services. -
We first used FirstLight in 2015 when my father required 24/7 care. The only time we had an issue with a caregiver not showing up was due to severe weather. Lisa would come out herself if necessary to cover until a caregiver could be there. … More After dad passed away, they continued caring for mom until we had to move her to memory care. This has been an 8 year relationship. Every now and then you get a caregiver who is not a good fit or conducts personal business on the clock, but the lines of communication are open. Lisa is responsive to your concerns. -
First meet Lisa after Moms stroke in 2020. She came out to meet with us and mom one on one. This is now 3rd year. The staff work hard to match caregiver to moms particular needs. Very personable. Very attentive to mom. Trustworthy. Would … More not hesitate to suggest FirstLight to family and friends. -
FirstLight has been serving my father now for over a year since a stroke left him disabled. I'm very happy with all aspects of the care received. I got my life back! Everything gets done that he needs. Transport, shopping, housework. … More It's always been smooth. I was worried about the cost, but the owner helped by suggesting programs that might be available to my father. I would have never known he qualified for the VA program and the Respite programs. He's set for life now and he's one happy camper! Thanks for everything Lisa (owner), and all the FirstLight team that have helped my dad.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Columbia is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
Take Action
Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
