Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight HomeCare of Greater Dayton

3085 Woodman Dr, Kettering

4.6 16 reviews

One Eyed Owl
★★★★★
2 years ago

Wonderful job done! Very friendly and professional!
Barbara Niday
★★★★☆
2 years ago

I have a caregiver from First Light who helps twice a week with trash, some housekeeping and organizing things for me. She is a great companion who I enjoy talking to and go out on short walks on nice days with. She also goes out of her … More way to tell me about new places to go and eat she sometimes brings me a snack which is so thoughtful.
First light is like having a family Taylor always makes sure I feel comfortable five star review!!
Christopher Tinsley
★★★★☆
2 years ago

My experiences at First Light have been very positive. They are punctual and timely. They do what they say they will. Our aid has been wonderful. Very capable and competent. Highly recommended
Paul Snowden
★★★★★
2 years ago

Commendable service from First Light Home Care over the pass several months. They have taken good care of me through my illness and my wife since her recent passing. Any assistance that I can provide, I would be more than happy to give. … More
Willam Steele
★★★★★
a year ago

Firstlight, has been providing care for me with my home care needs as directed by the VA. Cares includes helping with shower, massage cream/lotions, helping with Ted hose, clothing, other things I require to be done for patient comfort. … More
Charles Scott
★★★★★
2 years ago

Well communicating company that fids your helping needs. Allows me to have more independence through their caregivers.
Maygan Smith
★★★★★
5 years ago

Very nice staff and good care
Lauren Davis
★★★★★
4 years ago

Client Reviews

Thank you and because of your excellent service I am able to concentrate on my work and not worry that she is not being taken care of.

- Adult Daughter of Client

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

- James M.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

- Joyce H.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

- Betty F.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

- Ed V.

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FirstLight Home Care of Southeast Dayton Strives to Achieve Service Excellence Every Day

FirstLight^® Home Care of Southeast Dayton is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.