Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Southeast Dayton

3085 Woodman Drive Suite 370, Kettering

4.0 4 reviews

One Eyed Owl
★★★★★
a year ago

Wonderful job done! Very friendly and professional!
Maygan Smith
★★★★★
4 years ago

Very nice staff and good care
Lauren Davis
★★★★★
2 years ago

Client Reviews

Thank you and because of your excellent service I am able to concentrate on my work and not worry that she is not being taken care of.

- Adult Daughter of Client

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

- James M.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

- Joyce H.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

- Betty F.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

- Ed V.

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FirstLight Home Care of Southeast Dayton Strives to Achieve Service Excellence Every Day

FirstLight^® Home Care of Southeast Dayton is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.