About FirstLight
in Dothan

Why Families Choose FirstLight

At FirstLight Home Care of Dothan, we’re here to wrap your loved ones in the care they deserve, helping them thrive with joy and comfort in the home they cherish. With over 14 years of heartfelt dedication, our mission is simple yet profound: to help every person enjoy their best day, every day—whatever that looks like for them. Our passionate, skilled caregivers, guided by a commitment to innovation and community, craft personalized support and build lasting relationships that uplift lives across Dothan, Houston, Geneva, Dale, Coffee, and Henry Counties.

Crystal McCall | Director of Care

Crystal first joined FirstLight Home Care of Dothan as a Caregiver, and her natural compassion and leadership quickly led her into management. With over 10 years in the home care field, she brings both hands-on experience and a deep understanding of what families truly need.

Crystal believes in leading with heart, listening closely, and building genuine connections with every client. She loves knowing her work makes a meaningful difference in someone’s day.

Outside of the office, Crystal can be found with her family, on the water kayaking or sailing, or in the kitchen testing out a new recipe.

Marissa Marise | Scheduling Coordinator

Marissa brings 14 years of experience in the healthcare field, beginning her career as a caregiver before moving into Human Resources. Her hands-on background gives her a strong understanding of both the caregivers she supports and the families we serve.

As our Scheduling Coordinator, Marissa plays a key role in keeping care running smoothly day to day. She works closely with caregivers and clients to ensure schedules are consistent, reliable, and supportive of everyone’s needs.

Marissa is known for her positivity, her ability to connect with others, and her willingness to help wherever she’s needed. She brings a steady, team-focused approach that helps both caregivers and families feel supported. Outside of the office, Marissa is a proud mom of three. She enjoys traveling, trying new things, and making lasting memories with her kids.

Shayla Richardson | Hiring Manager (HR)

Shayla brings a strong background in talent development and a passion for building meaningful connections. She is dedicated to attracting and supporting caregivers who are committed to providing compassionate, high-quality care to those we serve.

With a natural ability to connect with people, Shayla focuses on fostering relationships with caregivers and creating a positive, welcoming experience from the very first interaction. She plays a key role in strengthening our team by ensuring every caregiver feels valued, supported, and aligned with our mission of delivering trusted, relationship-driven care to seniors and families in the Wiregrass area.

Outside of work, Shayla enjoys spending time with her family and children, making the most of meaningful moments together.

Stacie Williams | Reception & Recruiting Coordinator

Stacie serves as our Receptionist and Recruiting Coordinator, where she plays an important role in supporting both our office operations and caregiver hiring process. She is often the first friendly voice applicants hear, helping coordinate interviews and guiding new caregivers through the beginning stages of joining our team.

In her role, Stacie helps keep the front office running smoothly while creating a welcoming and supportive experience for everyone who walks through the door. She is known for her warm personality, strong communication skills, and ability to make others feel comfortable and valued.

Outside of work, Stacie loves spending time with her daughters, caring for her dogs, gardening, and trying out new restaurants. Her caring nature and positive attitude make her a valued part of our team and the families we serve each day.

Ashley McGee | Community Liaison

Ashley has been part of FirstLight Home Care for more than 14 years, originally owning and operating the company with her husband. Her passion for serving families and her deep roots in the Dothan community inspired her to stay on as VP of Sales.

With long-standing connections across local hospitals, care facilities, and VA centers, Ashley serves as our community liaison—bringing people together and ensuring families know where to turn for compassionate, reliable care. Her belief in our mission is personal as well: her own mother is a FirstLight client.

Outside of work, Ashley enjoys living up life with her husband and her children. She’s known for her vibrant personality, her love of football, and great local restaurants. Having lived in Dothan most of her life, Ashley is truly the heartbeat of our community presence.

Krystal Pruitt | On-Call Coordinator

Krystal—known to the team as “KP”—brings over 13 years of home care experience to FirstLight Home Care. With a deep understanding of client needs and caregiver workflow, she plays an important role in keeping care consistent and dependable.

As our On-Call Coordinator, KP manages after-hours support and responds quickly to urgent situations. Her steady presence, organization, and quick problem-solving help ensure families and caregivers feel supported at all times.

KP is known for her reliability, compassion, and dedication to creating positive experiences for both clients and caregivers. She takes pride in making a meaningful difference and helping individuals maintain comfort, independence, and peace of mind at home.

Committed to Care That Feels Like Family

Together, our team brings decades of experience, a deep love for our community, and a shared commitment to providing the kind of care we’d want for our own families. At FirstLight, you’re not just receiving a service — you’re gaining a team of people who truly care.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It is what we believe in above all else as they guide our home care company and team members to help us achieve our mission.

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.