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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Frisco IconFirstLight Home Care of Frisco

400 Stonebrook Parkway Unit #603, Frisco

5.0 9 reviews

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    Julie Schor
    ★★★★★
    2 months ago

    Jaime and the First Light Home Care team are a breath of fresh air in the mission to take care of an elderly parent, which is complicated to navigate and manage! Jaime and his team (shout out Nikki) were so communicative and helpful from … More the very first phone call. I have struggled with many other care teams and facilities failing to show up on time (if at all) or provide quality care for my mom. The moment Jaime and his team stepped in this process became 1000% easier. Thank you!!!!!
    The caretakers provided are fabulous! Professional, on time, happy, communicative and knowledgeable. The team checks in with me often so I don't have to worry or wonder how the care is going. Both Brenda and Daisy are top notch and are quickly becoming part of our family. It is a pleasure to work with both of them! My mom loves them too!
    I don't have enough nice things to say about Jaime and his team. This has been a game changer for me and such a better experience than any other partner I have worked with in caring for my elderly mom. Thank you, thank you, thank you!!!!!
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    Vicki Schmidt
    ★★★★★
    a month ago

    When we needed a caregiver for my parents for just two weeks before we moved them, First Light Frisco immediately came to assess and begin sending the caregivers every day for two weeks. They were good with my parents, who have dementia. … More Shirley and Karina were especially good with them and always kept me informed. Jaime, the owner, was also very responsive and helpful.
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    Divya Singh
    ★★★★★
    2 months ago

    We hired Fish to care for my father over the past 3 months, and I cannot express enough how happy we are for the support and compassion he has provided.
    He assists with daily tasks such as bathing, laundry, meal preparation, light housekeeping,
    … More and always treats my parent with dignity and respect. He takes the time to engage in conversation, listen attentively, and provide emotional support, which helps reduce my parent’s feelings of isolation.
    I highly recommend Fish to any family in need of a compassionate, skilled, and trustworthy caregiver.
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    Landon McCluskey
    ★★★★★
    a month ago

    Jamie is an amazing person and cares so much about the families he helps. He made the process easy, followed up, communicated exceptionally well, and went above and beyond. I can't thank Jamie and his team enough for what they did … More for me and my family.
    I'd recommend FiratLight Home Care to anyone!!
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    Emi FitzGerald Luk
    ★★★★★
    4 months ago

    Integrity and tireless work ethic are crucial for a business that cares for our loved ones at a vulnerable moment in their lives. Jaime is trustworthy, friendly and reliable. I’m so glad this business is available for those who need home … More care in Frisco.
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    Sonia Montenegro-Garza
    ★★★★★
    8 months ago
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    STUDIO 501 Entertainment
    ★★★★★
    8 months ago
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    Veronica Montenegro
    ★★★★★
    8 months ago
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    Guadalupe Garza
    ★★★★★
    8 months ago

    Jaime is a retired Green Beret with a true heart for caring for people and serving his community.
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    Dirce Utrera
    ★★★★★
    8 months ago

    I’ve worked with Jaime and his work ethic is extraordinary. Integrity and excellence define his work. He always focuses on gathering a team that prioritizes client satisfaction and service.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Frisco, TX Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Frisco, TX is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.