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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Glendale & Burbank IconFirstLight Home Care of Glendale & Burbank

450 North Brand Boulevard # 600, Glendale

5.0 25 reviews

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    Erik Venier
    ★★★★★
    4 years ago

    Julie Liang and her team at First light have been simply wonderful to work with! They helped to provide my grandmother with excellent in-home caregiving services through Pacific PACE.
    I am so grateful for Julie and her remarkable team!
    … More First Light has provided professional and personable caregivers each day for my grandmother, attending to all of her needs, which include such essential tasks as cooking, bathing, and cleaning around her house.
    This is, simply put, such an incredible company, and I want to extend my deepest gratitude to Julie; you and your team all are absolutely spectacular, and I will give you praise and glowing recommendations to anyone I may come across that needs your services! To paraphrase your website, thank you, for you helping to give my loved one her best life!
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    W S
    ★★★★★
    3 years ago

    FirstLight is an amazing agency. Their extraordinary compassion and care for clients truly shines through their well selected caregivers. Providing a home care app to caregivers is such a time saver when scheduling and logging in shift … More details. The communication between agency, caregiver and loved ones is so important. There are many things I appreciate about FirstLight. Other than communication, definitely – trust and respect.
    I ❤️ FirstLight
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    Luke Y
    ★★★★★
    5 years ago

    We were introduced and connected to FirstLight Home Care of Glendale via Pacific PACE, where my mom is a participant.  Julie, the owner, has been very helpful from the start, from caregiver search that was tailored to our specific needs … More (language and medical needs).  Julie continues to be very helpful in making sure our needs are met and keeps us informed whenever there is a caregiver schedule change.  We are grateful for the service we are receiving and highly recommend their services to anyone who are looking for one.
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    Tony Morales
    ★★★★★
    3 years ago

    FirstLight Home Care of Glendale does a remarkable job helping me take care of my brother whom has dementia. The caregivers are great and do a super job. The staff is awesome and friendly and terrific at accommodating my scheduled needs. … More Thank you Julie and Rosa! . Happy Valentines !
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    Vernon Dahl
    ★★★★★
    4 years ago

    Last December our family was faced with a dilemma, my wife's 95 year old…very independent mother had a health issue and suddenly needed help. With no family in the Los Angeles area we turned to First Light Homecare. Julie Liang … More was terrific finding just the right caregiver who was sensitive to our mothers independence yet providing the care and assistance needed. I highly recommend Julie, her caregivers and First Light Home Care to anyone facing the same issues.
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    Lilit Davidyan
    ★★★★★
    4 years ago

    Julie Liang and her team are simply wonderful to work with! They helped to provide my father with excellent in-home caregiving services through Pacific PACE and always are ready to help with any questions and concerns that I have.
    I am
    … More so grateful for Julie, Rosa and her remarkable team!

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Glendale Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Glendale is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.