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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

First Light provided the interface for our Mom’s emergency button. We had several calls over the course of four years. The service was prompt, professional, and thorough. There was a lot of peace of mind for us as we lived 40 minutes away. Lori gave excellent service when we needed to clear up billing or any glitches.

First Light Home Care was a life saver for my mom AND my wife and I! Lori was always available and so helpful in rescheduling care at the last moment. The care givers were so loving and helpful and provided top quality care and service. Very professional and always on time!!! I highly recommend First Light Home Care!

Lori and the caregivers at FirstLight Home Care of the Western Slope are reliable, caring, kind, and committed to helping families with any and all concerns. My mother recently needed 24 hour care after falling very ill and FirstLight seamlessly provided all the caregivers we needed, and oftentimes quite last minute. I live in California and Lori worked tirelessly to ensure my mother’s safe well-being. She even drove to Aspen Valley Hospital on Christmas Day to pick her up! She coordinated, managed, and navigated some truly complex situations with a positive can-do attitude! I don’t know what my sister and I would have done without her help. We are forever grateful!!

Lori Henderson (Owner) is an awesome human. The level of kindness and compassion she extends to clients is absolutely genuine and as the owner- quality, consistent care is her priority. What impresses me most isn’t her strong moral compass (although integrity in her position is important) but rather the emphasis she places on her employees. Lori cares about her staff and she goes out of her way to convey that. It’s truly a simple concept- take care of your employees and they will take care of the customers. Simple as it may be many employers don’t treat their employees as assets as we have seen with the “Great Resignation of 2022”. This is what separates FirstLight from the others. My family member receives excellent care and I highly recommend FirstLight!!

Our area is now blessed with an outstanding new business — FirstLight Home Care of Montrose located at 122 S. Park Ave. in Montrose. Judy Devincentis and her trained staff are now providing home healthcare that exceeds all expectations in home care.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Grand Junction, CO Strives to Achieve Service Excellence Every Day

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FirstLight® Home Care of Grand Junction, CO is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.