Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Grand Junction
1048 Independent Ave A119, Grand Junction
-
When my mom began needing more help at home, I was overwhelmed, scared, and unsure of who to trust. She’s always been the strong one in our family , the caretaker, the listener, the heart of our home. I knew that if anyone else was going … More to step in and help care for her, it had to be someone truly special. FirstLight Home Care was exactly that and more.
From the very first phone call, I felt heard. They took the time to understand not just what my mom needed, but who she was her personality, her routines, the little things that made her feel safe and at ease. Every caregiver who walked through our door treated her with so much kindness, patience, and respect. They didn’t just “do their job” they truly cared.
They talked with her, listened to her stories, held her hand when she was having a rough day, and brought comfort into our home during a time that was anything but easy. They made her smile again. They gave me peace of mind, and for the first time in a long time, I could sleep at night knowing my mom was being looked after with the same love I would give her myself.
The team at FirstLight became part of our family. I could call anytime with questions, concerns, or even just to check in and they were always there, kind and responsive. It never felt like a business transaction. It felt like a team of people who genuinely wanted to help, who genuinely loved what they do.
My mom’s quality of life improved because of FirstLight, and so did mine. They allowed me to be a daughter again instead of a full-time caregiver. They gave us time together that wasn’t just focused on stress and tasks but on love, laughter, and presence.
To the caregivers who cared for my mom thank you from the bottom of my heart. You are angels in scrubs. You gave my mom dignity. You gave our family peace. And you’ll always be a part of her story, and mine.
If you’re looking for care for someone you love, please know this: FirstLight Home Care is the best decision we made. They were a blessing when we needed it most. -
Both of my parents were in need of care in their home. The amount of stress that I was under to try to help my parents and make sure they were safe was dauting. I am the only family member my parents have to help them, and it is a lot for … More me to take care of alone. When I was referred to First Light I was told that Lori the owner would be reaching out, and she did immediately. The amount of care that Lori showed for my parents and even for me was astounding. Lori and her staff were amazing with my parents. They communicated to me weekly sometimes daily. They let me know if there was something I needed to be aware of, and they were always flexible. Lori was always checking on me because she knew how difficult this was for my parents and for myself. I would recommend First Light to anyone who needs that extra attention and strive for the best for their clients. -
Lori Henderson (Owner) is an awesome human. The level of kindness and compassion she extends to clients is absolutely genuine and as the owner- quality, consistent care is her priority. What impresses me most isn’t her strong moral compass … More (although integrity in her position is important) but rather the emphasis she places on her employees. Lori cares about her staff and she goes out of her way to convey that. It’s truly a simple concept- take care of your employees and they will take care of the customers. Simple as it may be many employers don’t treat their employees as assets as we have seen with the “Great Resignation of 2022”. This is what separates FirstLight from the others.
My family member receives excellent care and I highly recommend FirstLight!! -
First Light is an outstanding company to work for. I am so happy to work for them. They treat the clients and workers with love, compassion and respect and they go and above and beyond to help in the time of need. I thank God for blessing … More me with such a beautiful team to work for and with. Thankful for Lori and all the office staff and all they do. -
I have worked in Home Healthcare 7 years and this is the best company I have worked for! The office staff truly cares about client satisfaction and providing good care while at the same time truly listening caring about the caregivers as … More well. They have always welcomed my feedback and been very responsive to it. Thank you for the care that truly shows!! -
I have worked for this wonderful company for about 10 years total. I took a little break and was welcome back with open arms instantly. I have seen first hand the light that our company brings to each human we get the privilege to encounter. … More Employees and clients are treated like part of the family. It's amazing how someone can thrive while being treated with dignity and respect and it's an honor to be apart of a company that brings just that and then some. I definitely would recommend them! -
I originally left a review expressing my dissatisfaction with how FirstLight has been communicating with me and stated that I did not believe that they were serious about helping people. Lori, the owner, reached out to me and has worked … More very hard to ensure that the gap in communication I was experiencing was corrected and my experience in working with the team at FirstLight was a positive one. Regardless of whether they will ultimately be able to provide care for my family, I do believe that they take their role in the community seriously and care about helping those who need it. -
FirstLight has been nothing short of amazing. Since joining the company in 2018, I’ve had the opportunity to grow both personally and professionally. The support, compassion, and empathy I’ve received at every turn have truly set this company … More apart. I’m incredibly grateful for the opportunities and the incredible team I get to work with every day. -
I have the privilege of working for this company and can wholeheartedly recommend it as an employee. The company consistently upholds the highest standards of integrity, demonstrating a deep commitment to ethical practices in its interactions … More with both employees and clients.
As an employee, I have always felt valued and respected. The company fosters a work environment characterized by clear communication, fair policies, and a strong sense of support, all of which contribute to both personal and professional growth. The leadership team is genuinely dedicated to maintaining these values across all levels of the organization.
From the client’s perspective, this company is exceptional in delivering reliable, transparent, and high-quality service. Their meticulous attention to detail and unwavering commitment to meeting client needs make them a trusted and dependable partner.
Whether you're considering joining the team or engaging their services, you can rest assured that you will be working with a company that truly embodies integrity and excellence!! -
I have the privilege of working for this company and can wholeheartedly recommend it as an employee. The company consistently upholds the highest standards of integrity, demonstrating a deep commitment to ethical practices in its interactions … More with both employees and clients.
As an employee, I have always felt valued and respected. The company fosters a work environment characterized by clear communication, fair policies, and a strong sense of support, all of which contribute to both personal and professional growth. The leadership team is genuinely dedicated to maintaining these values across all levels of the organization.
From the client’s perspective, this company is exceptional in delivering reliable, transparent, and high-quality service. Their meticulous attention to detail and unwavering commitment to meeting client needs make them a trusted and dependable partner.
Whether you're considering joining the team or engaging their services, you can rest assured that you will be working with a company that truly embodies integrity and excellence!! -
I have the privilege of working for this company and can wholeheartedly recommend it as an employee. The company consistently upholds the highest standards of integrity, demonstrating a deep commitment to ethical practices in its interactions … More with both employees and clients.
As an employee, I have always felt valued and respected. The company fosters a work environment characterized by clear communication, fair policies, and a strong sense of support, all of which contribute to both personal and professional growth. The leadership team is genuinely dedicated to maintaining these values across all levels of the organization.
From the client’s perspective, this company is exceptional in delivering reliable, transparent, and high-quality service. Their meticulous attention to detail and unwavering commitment to meeting client needs make them a trusted and dependable partner.
Whether you're considering joining the team or engaging their services, you can rest assured that you will be working with a company that truly embodies integrity and excellence!! -
I have been with FirstLight for almost 7 yrs. I can not picture myself any where else. The new people all the old stories that they have what's not to love. The help that we provide is my passion. -
First Light was recommended to me by some family friends, and they have been providing an outstanding level of care ever since I hired them. The caregivers do an excellent job, often going above and beyond to go the extra mile. Lori Henderson … More is amazing, and has catered to every need and request we have asked for. Thank you SO much First Light! -
I have been out in the field and In the office. I love working for First Light!! Lori Henderson is an amazing person!!! She goes above and beyond with everyone! Clients and Caregivers, She absolutely would give the shirt off her back to … More anyone, She’s kind and Compassionate, and gives her Heart to every task she is given! I have learned a lot working for First Light and I would highly recommend working for our Company! -
Excellent care. They listen to requests, are trustworthy, my personal favorites are Felica, Angela, Catlin, Tammy,Jozie, and Jannelle. I probably forgot someone. Don't hesitate to use their services. -
Lori and the caregivers at FirstLight Home Care of the Western Slope are reliable, caring, kind, and committed to helping families with any and all concerns. My mother recently needed 24 hour care after falling very ill and FirstLight seamlessly … More provided all the caregivers we needed, and oftentimes quite last minute. I live in California and Lori worked tirelessly to ensure my mother's safe well-being. She even drove to Aspen Valley Hospital on Christmas Day to pick her up! She coordinated, managed, and navigated some truly complex situations with a positive can-do attitude! I don't know what my sister and I would have done without her help. We are forever grateful!!
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Grand Junction, CO Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Grand Junction
1048 Independent Ave A119, Grand Junction
-
When my mom began needing more help at home, I was overwhelmed, scared, and unsure of who to trust. She’s always been the strong one in our family , the caretaker, the listener, the heart of our home. I knew that if anyone else was going … More to step in and help care for her, it had to be someone truly special. FirstLight Home Care was exactly that and more.
From the very first phone call, I felt heard. They took the time to understand not just what my mom needed, but who she was her personality, her routines, the little things that made her feel safe and at ease. Every caregiver who walked through our door treated her with so much kindness, patience, and respect. They didn’t just “do their job” they truly cared.
They talked with her, listened to her stories, held her hand when she was having a rough day, and brought comfort into our home during a time that was anything but easy. They made her smile again. They gave me peace of mind, and for the first time in a long time, I could sleep at night knowing my mom was being looked after with the same love I would give her myself.
The team at FirstLight became part of our family. I could call anytime with questions, concerns, or even just to check in and they were always there, kind and responsive. It never felt like a business transaction. It felt like a team of people who genuinely wanted to help, who genuinely loved what they do.
My mom’s quality of life improved because of FirstLight, and so did mine. They allowed me to be a daughter again instead of a full-time caregiver. They gave us time together that wasn’t just focused on stress and tasks but on love, laughter, and presence.
To the caregivers who cared for my mom thank you from the bottom of my heart. You are angels in scrubs. You gave my mom dignity. You gave our family peace. And you’ll always be a part of her story, and mine.
If you’re looking for care for someone you love, please know this: FirstLight Home Care is the best decision we made. They were a blessing when we needed it most. -
Both of my parents were in need of care in their home. The amount of stress that I was under to try to help my parents and make sure they were safe was dauting. I am the only family member my parents have to help them, and it is a lot for … More me to take care of alone. When I was referred to First Light I was told that Lori the owner would be reaching out, and she did immediately. The amount of care that Lori showed for my parents and even for me was astounding. Lori and her staff were amazing with my parents. They communicated to me weekly sometimes daily. They let me know if there was something I needed to be aware of, and they were always flexible. Lori was always checking on me because she knew how difficult this was for my parents and for myself. I would recommend First Light to anyone who needs that extra attention and strive for the best for their clients. -
Lori Henderson (Owner) is an awesome human. The level of kindness and compassion she extends to clients is absolutely genuine and as the owner- quality, consistent care is her priority. What impresses me most isn’t her strong moral compass … More (although integrity in her position is important) but rather the emphasis she places on her employees. Lori cares about her staff and she goes out of her way to convey that. It’s truly a simple concept- take care of your employees and they will take care of the customers. Simple as it may be many employers don’t treat their employees as assets as we have seen with the “Great Resignation of 2022”. This is what separates FirstLight from the others.
My family member receives excellent care and I highly recommend FirstLight!! -
First Light is an outstanding company to work for. I am so happy to work for them. They treat the clients and workers with love, compassion and respect and they go and above and beyond to help in the time of need. I thank God for blessing … More me with such a beautiful team to work for and with. Thankful for Lori and all the office staff and all they do. -
I have worked in Home Healthcare 7 years and this is the best company I have worked for! The office staff truly cares about client satisfaction and providing good care while at the same time truly listening caring about the caregivers as … More well. They have always welcomed my feedback and been very responsive to it. Thank you for the care that truly shows!! -
I have worked for this wonderful company for about 10 years total. I took a little break and was welcome back with open arms instantly. I have seen first hand the light that our company brings to each human we get the privilege to encounter. … More Employees and clients are treated like part of the family. It's amazing how someone can thrive while being treated with dignity and respect and it's an honor to be apart of a company that brings just that and then some. I definitely would recommend them! -
I originally left a review expressing my dissatisfaction with how FirstLight has been communicating with me and stated that I did not believe that they were serious about helping people. Lori, the owner, reached out to me and has worked … More very hard to ensure that the gap in communication I was experiencing was corrected and my experience in working with the team at FirstLight was a positive one. Regardless of whether they will ultimately be able to provide care for my family, I do believe that they take their role in the community seriously and care about helping those who need it. -
FirstLight has been nothing short of amazing. Since joining the company in 2018, I’ve had the opportunity to grow both personally and professionally. The support, compassion, and empathy I’ve received at every turn have truly set this company … More apart. I’m incredibly grateful for the opportunities and the incredible team I get to work with every day. -
I have the privilege of working for this company and can wholeheartedly recommend it as an employee. The company consistently upholds the highest standards of integrity, demonstrating a deep commitment to ethical practices in its interactions … More with both employees and clients.
As an employee, I have always felt valued and respected. The company fosters a work environment characterized by clear communication, fair policies, and a strong sense of support, all of which contribute to both personal and professional growth. The leadership team is genuinely dedicated to maintaining these values across all levels of the organization.
From the client’s perspective, this company is exceptional in delivering reliable, transparent, and high-quality service. Their meticulous attention to detail and unwavering commitment to meeting client needs make them a trusted and dependable partner.
Whether you're considering joining the team or engaging their services, you can rest assured that you will be working with a company that truly embodies integrity and excellence!! -
I have the privilege of working for this company and can wholeheartedly recommend it as an employee. The company consistently upholds the highest standards of integrity, demonstrating a deep commitment to ethical practices in its interactions … More with both employees and clients.
As an employee, I have always felt valued and respected. The company fosters a work environment characterized by clear communication, fair policies, and a strong sense of support, all of which contribute to both personal and professional growth. The leadership team is genuinely dedicated to maintaining these values across all levels of the organization.
From the client’s perspective, this company is exceptional in delivering reliable, transparent, and high-quality service. Their meticulous attention to detail and unwavering commitment to meeting client needs make them a trusted and dependable partner.
Whether you're considering joining the team or engaging their services, you can rest assured that you will be working with a company that truly embodies integrity and excellence!! -
I have the privilege of working for this company and can wholeheartedly recommend it as an employee. The company consistently upholds the highest standards of integrity, demonstrating a deep commitment to ethical practices in its interactions … More with both employees and clients.
As an employee, I have always felt valued and respected. The company fosters a work environment characterized by clear communication, fair policies, and a strong sense of support, all of which contribute to both personal and professional growth. The leadership team is genuinely dedicated to maintaining these values across all levels of the organization.
From the client’s perspective, this company is exceptional in delivering reliable, transparent, and high-quality service. Their meticulous attention to detail and unwavering commitment to meeting client needs make them a trusted and dependable partner.
Whether you're considering joining the team or engaging their services, you can rest assured that you will be working with a company that truly embodies integrity and excellence!! -
I have been with FirstLight for almost 7 yrs. I can not picture myself any where else. The new people all the old stories that they have what's not to love. The help that we provide is my passion. -
First Light was recommended to me by some family friends, and they have been providing an outstanding level of care ever since I hired them. The caregivers do an excellent job, often going above and beyond to go the extra mile. Lori Henderson … More is amazing, and has catered to every need and request we have asked for. Thank you SO much First Light! -
I have been out in the field and In the office. I love working for First Light!! Lori Henderson is an amazing person!!! She goes above and beyond with everyone! Clients and Caregivers, She absolutely would give the shirt off her back to … More anyone, She’s kind and Compassionate, and gives her Heart to every task she is given! I have learned a lot working for First Light and I would highly recommend working for our Company! -
Excellent care. They listen to requests, are trustworthy, my personal favorites are Felica, Angela, Catlin, Tammy,Jozie, and Jannelle. I probably forgot someone. Don't hesitate to use their services. -
Lori and the caregivers at FirstLight Home Care of the Western Slope are reliable, caring, kind, and committed to helping families with any and all concerns. My mother recently needed 24 hour care after falling very ill and FirstLight seamlessly … More provided all the caregivers we needed, and oftentimes quite last minute. I live in California and Lori worked tirelessly to ensure my mother's safe well-being. She even drove to Aspen Valley Hospital on Christmas Day to pick her up! She coordinated, managed, and navigated some truly complex situations with a positive can-do attitude! I don't know what my sister and I would have done without her help. We are forever grateful!!
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Grand Junction, CO is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
Take Action
Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
