Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Ann Arbor
2723 South State Street UNIT 150, Ann Arbor
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This is the best experience I have ever had with a home healthcare company. We hired First Light to help with my mom, who was living on her own but needed daily caregiving due to some dementia and physical issues…most of her children and … More relatives are spread about the country and can’t be there for her on a regular basis. Every person I dealt with at First Light was communicative and supportive. My mom could be an extremely difficult client at times and First Light treated her with kindness, compassion, and respect, even when she was extremely combative, angry, and delusional. Not only did First Light consistently go above and beyond for our family, they were in constant communication with us about what was going on with our mom and had suggestions about how to enrich her life. Dan and Annie and my mom’s caregivers were fantastic, caring, lovely folks. I highly recommend this awesome company. -
Looking for care for your loved one I would highly recommend First Light Care of Ann Arbor, they took excellent care of our beautiful sister as she battled ALS, they are professional caring reliable and always at the other end of the phone … More if you need help.
I would like to thank Marisa, Linda, Annie and Dan for taking the stress off the family at this difficult time. -
Annie and Dan, and the caregivers Thomas, Taleea and Joanna, have done a great job providing 24/7 care for my father-in-law so that he can remain living at home, far away from his children. The First Light Team has worked hard to care … More for this independent minded senior who has had great difficulty accepting help as he has lost his mobility.
I would also like to commend First Light's billing, in which the cost of the care has been broken down by hour and by caregiver, and delivered weekly by e-mail.
The FIRST light team has been able to handle emergencies, including ambulance calls and other stressful situations, while keeping us in close communication. I know my father-in-law is in responsible hands with a team of caregivers who can make solid decisions. -
My friend lives at the wonderful All Seasons Ann Arbor retirement community. FirstLight has, and is, providing the care he needs to maintain a healthier lifestyle. They are professional and prompt regarding any request or question that … More I might have. Great company! -
First Light Home Care provided my mother with 24/7 care for six months.
I never had to worry about her being alone and I knew she was well looked after. She delighted in developing relationships with each her care providers and referred … More to them as her friends.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Ann Arbor, MI Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Ann Arbor
2723 South State Street UNIT 150, Ann Arbor
-
This is the best experience I have ever had with a home healthcare company. We hired First Light to help with my mom, who was living on her own but needed daily caregiving due to some dementia and physical issues…most of her children and … More relatives are spread about the country and can’t be there for her on a regular basis. Every person I dealt with at First Light was communicative and supportive. My mom could be an extremely difficult client at times and First Light treated her with kindness, compassion, and respect, even when she was extremely combative, angry, and delusional. Not only did First Light consistently go above and beyond for our family, they were in constant communication with us about what was going on with our mom and had suggestions about how to enrich her life. Dan and Annie and my mom’s caregivers were fantastic, caring, lovely folks. I highly recommend this awesome company. -
Looking for care for your loved one I would highly recommend First Light Care of Ann Arbor, they took excellent care of our beautiful sister as she battled ALS, they are professional caring reliable and always at the other end of the phone … More if you need help.
I would like to thank Marisa, Linda, Annie and Dan for taking the stress off the family at this difficult time. -
Annie and Dan, and the caregivers Thomas, Taleea and Joanna, have done a great job providing 24/7 care for my father-in-law so that he can remain living at home, far away from his children. The First Light Team has worked hard to care … More for this independent minded senior who has had great difficulty accepting help as he has lost his mobility.
I would also like to commend First Light's billing, in which the cost of the care has been broken down by hour and by caregiver, and delivered weekly by e-mail.
The FIRST light team has been able to handle emergencies, including ambulance calls and other stressful situations, while keeping us in close communication. I know my father-in-law is in responsible hands with a team of caregivers who can make solid decisions. -
My friend lives at the wonderful All Seasons Ann Arbor retirement community. FirstLight has, and is, providing the care he needs to maintain a healthier lifestyle. They are professional and prompt regarding any request or question that … More I might have. Great company! -
First Light Home Care provided my mother with 24/7 care for six months.
I never had to worry about her being alone and I knew she was well looked after. She delighted in developing relationships with each her care providers and referred … More to them as her friends.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Ann Arbor, MI is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
