Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of West Houston
5433 Westheimer Road # 403, Houston
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Finding FirstLight Home Care of West Houston was indeed a blessing during a challenging time for our family as we sought help for my grandma, who is living with Dementia. The administrator was incredibly responsive, quickly sending Linh, … More a care manager and certified dementia practitioner, to our home for the client assessment. She listened to our concerns and created a thoughtful care plan that met my grandma's needs.
The caregivers caring for my grandma brought such warmth, energy, and expertise, making a difference. They were skilled and genuinely caring, ensuring my grandma felt comfortable and supported.
I wholeheartedly recommend FirstLight Home Care to anyone in need of assistance, particularly for those facing the challenges of Dementia and Alzheimer's. They truly understand and provide compassionate care. -
Very satisfied and happy with the service and care I received from First Light Home Care of West Houston after knee replacement surgery. Their Operation Manager Linh Nguyen expertly handled the scheduling so I had the help I needed when … More I needed it! The home care givers were the best– kind, sweet, attentive and professional handling my every need. Special shout out to Jasmine, Everine & Kayla! -
I know FirstLight Home Care through the VA hospital. I am so happy that they sent Meochi, the caregiver, to my house. She always keeps herself busy as soon as she arrives. She cooks, cleans, and does everything that I ask for. She also … More has a beautiful voice and singing all the time. I am also very impressed with Linh, the care operation manager from the office. Overall, so far so good, and I am happy with the service. -
First light home care of west Houston is a great place. They have taken care of all my dad needs the caregiver is very great , dependable, and reliable I wouldn’t want no one else to help us on this journey. I’m glad we found this company. … More -
FirstLight has provided excellent care for my husband. As case manager, Linh has provided clear communication, prompt service, and great staffing. She has matched kind and attentive caregivers, including Tabitha, Josephine, Paulina and … More others, with his needs. I highly recommend the agency. -
We felt an enormous relief when we learned that FirstLight Home Care partners with Long Term Insurance, which helps cover the costs of our grandfather's in-home care. Namita, the administrator, took the time to explain the process … More of using Long Term Insurance, guiding us every step of the way. She also sent Linh, the case manager and certified dementia practitioner, to our home for the client assessment. It was reassuring to see how smoothly everything went. We are truly grateful that our grandfather is in such caring hands.
I highly recommend this in-home care agency. -
I have been using FirstLight Home Care for more than 4 years for my wife and I. Namita, the administrator, and the rest of her team are wonderful. All of the caregivers that they sent to my house are very good. Veronica, Shazia, Amanda, … More Anahi, and Ana are very good caregivers. They take good care of my wife. They are always busy. Especially Veronica, she is a good cook. She knows how to cook Indian food for us. That is very helpful.
We are more than happy with the services we received from FirstLight Home Care. -
I got to know FirstLight Home Care West Houston through VA Hospital, and I couldn't be more grateful. Linh, a care operations coordinator from the office, came over to visit me and checked on me many times. The caregiver, Carol, that … More they sent to my house was wonderful. She was always on time, very cheerful person, and also a good cook. I wish I could have her 5 days a week.
I am highly recommend FirstLight Home Care. -
Highly recommend this company! We had wonderful experience with the caregivers that have come to help me care for my mother. They are kind, compassionate, and hard working. We enjoyed the pleasure of working with Irene who has gone above … More and beyond working with my mom and helping me around the house. We also had the pleasure of working with Carol who is wonderful, and Luz whom we also enjoyed working with. Thank you FirstLight home care!! -
I have made the best decision of choosing FirstLight Home Care to take care of my husband. The caregiver they provided to us, Jhon, is amazing. He is very nice, reliable, and, energetic. He is willing to do anything that we ask him to do. … More FirstLight Home Care has given me a peace of mind knowing that my husband is in a good hands.
I highly recommend this Home Care services to anyone that needs care. -
I can't say enough about the professionalism of this company. They always come through at the last minute for me, going above and beyond my expectations. I must recognize Carol Mason for being pleasant and caring towards my grandmother. … More Carol will do anything around the home to make my life easier. Most of all, my grandmother smiles whenever I mention that Carol is coming to care for her. Truly a blessing to us! -
FirstLight is providing exceptional caregiver service for my father. His caregiver has made such a positive impact on his overall well-being by monitoring his diet and preparing healthy options. She encourages him to be mobile and is … More also a positive inspiration and has created a very organized and sanitary environment in his home. I would recommend FIrstLight. The Supervisor has also been very good to follow-up with me as well. -
We cannot say enough good things about the management and especially our caregivers Edwin and Jenin. I trust them so much I was able to leave my husband and home in their care and take a four day trip. The care givers are cheerful, patient, … More and most of all skilled. They learned my husband’s schedule and needs and particulars of our home in one day and I don’t need to oversee over supervise them. Whenever I had a question Lihn has been available immediately to address anything I asked and told me to not hesitate to call her personal cell any time, 24/7. I can’t imagine better care than what we are getting. -
I've been using FirstLight Home Care services for over four years now, and I just have to say how wonderful they are! From day one, Namita, the administrator, has been excellent at communicating and addressing my concerns.
The caregivers … More they matched, Nora and Ana, are fantastic. They're not only skilled and reliable but also incredibly cheerful. They look after me and even accompany me to my doctor appointments. I'm beyond grateful for them.
I highly recommend this home health agency to anyone who needs care. -
I am using FirstLight Home Care as my back up care service. Linh, the care coordinator, called us to explain the service before we started, which made us feel more comfortable. The caregiver, Joshua, who was assigned to us, was excellent. … More And he did everything we asked him to and more!! -
I have been using the services of FirstLight Home Care for myself, and I am thoroughly impressed with their professionalism and dedication.
The caregiver, Deborah, is not only skilled and knowledgeable but also compassionate and attentive. … More
Communication with the agency has always been prompt and clear.
I highly recommend FirstLight Home Care to anyone in need of home care services. Their commitment to providing high-quality, personalized care is truly commendable. -
We have been using FirstLight Home Care services for my aunt, Dorris. She has memory problems and needs someone there for her personal and companion care.
The caregiver, Bobbie, that they sent to our house is wonderful. She keeps my aunt … More company and well taking care of. We are very happy with the services that FirstLight provides to my aunt.
I highly recommend this home health agency to anyone who needs a personal caregiver. -
I cannot say enough good things about FirstLight Home Care. They are professional, compassionate, and incredibly responsive. The caregiver they matched us with was exceptional. Not only did she have the necessary skills and experience, … More but she also showed genuine care. The agency took the time to understand our specific needs and preferences, and they ensured that the caregiver was a perfect fit. Communication with the agency is always clear and prompt, and they were very accommodating with any schedule changes or special requests we had.
Linh is very helpful.
I felt comfortable and supported, which brought immense peace of mind to me and my family. I highly recommend FirstLight home care to anyone in need of quality caregiving services. -
I am truly grateful for the incredible support and care provided by FirstLight Home Care for my husband. The administration and care team have been compassionate and understanding beyond words. The care coordinator, Linh, is very nice. … More She always called and texted to check on my husband. I never had the problem of communicating with the office.
Our caregiver, Brittany, has been exceptional. She has met and exceeded our expectations with her punctuality, flexibility, and unwavering reliability. I believe God sent her to us. We love Brittany.
Since I used FirstLight, it gives me peace of mind. I wholeheartedly recommend this home health agency to anyone needing a personal caregiver. -
I found a home healthcare company that met my expectations. Every single member of their team, from the staff to the manager, has consistently gone above and beyond. Their dedication and commitment to their work have not gone unnoticed. … More The caregiver they have provided, Angelica, has been an absolute blessing in caring for me for over two years. Her responsibility, trustworthiness, and unwavering focus on the patient's well-being have been deeply reassuring. I've never faced difficulties communicating with the company.
This home health agency is giving me peace of mind. I highly recommend FirstLight Home Care to anyone who needs care. -
I'm Wayne Canon. I have been using FirstLight Home Care services after my surgery. They are amazing.
Linh, the care coordinator, very responsible person, very trustworthy, upbeat, cheerful. She assists me in maintaining my personal … More hygiene. She is very caring and knowledgeable. My wife and I really like Linh.
I highly recommend this home health agency to anyone who needs personal caregiver.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of West Houston Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of West Houston
5433 Westheimer Road # 403, Houston
-
Finding FirstLight Home Care of West Houston was indeed a blessing during a challenging time for our family as we sought help for my grandma, who is living with Dementia. The administrator was incredibly responsive, quickly sending Linh, … More a care manager and certified dementia practitioner, to our home for the client assessment. She listened to our concerns and created a thoughtful care plan that met my grandma's needs.
The caregivers caring for my grandma brought such warmth, energy, and expertise, making a difference. They were skilled and genuinely caring, ensuring my grandma felt comfortable and supported.
I wholeheartedly recommend FirstLight Home Care to anyone in need of assistance, particularly for those facing the challenges of Dementia and Alzheimer's. They truly understand and provide compassionate care. -
Very satisfied and happy with the service and care I received from First Light Home Care of West Houston after knee replacement surgery. Their Operation Manager Linh Nguyen expertly handled the scheduling so I had the help I needed when … More I needed it! The home care givers were the best– kind, sweet, attentive and professional handling my every need. Special shout out to Jasmine, Everine & Kayla! -
I know FirstLight Home Care through the VA hospital. I am so happy that they sent Meochi, the caregiver, to my house. She always keeps herself busy as soon as she arrives. She cooks, cleans, and does everything that I ask for. She also … More has a beautiful voice and singing all the time. I am also very impressed with Linh, the care operation manager from the office. Overall, so far so good, and I am happy with the service. -
First light home care of west Houston is a great place. They have taken care of all my dad needs the caregiver is very great , dependable, and reliable I wouldn’t want no one else to help us on this journey. I’m glad we found this company. … More -
FirstLight has provided excellent care for my husband. As case manager, Linh has provided clear communication, prompt service, and great staffing. She has matched kind and attentive caregivers, including Tabitha, Josephine, Paulina and … More others, with his needs. I highly recommend the agency. -
We felt an enormous relief when we learned that FirstLight Home Care partners with Long Term Insurance, which helps cover the costs of our grandfather's in-home care. Namita, the administrator, took the time to explain the process … More of using Long Term Insurance, guiding us every step of the way. She also sent Linh, the case manager and certified dementia practitioner, to our home for the client assessment. It was reassuring to see how smoothly everything went. We are truly grateful that our grandfather is in such caring hands.
I highly recommend this in-home care agency. -
I have been using FirstLight Home Care for more than 4 years for my wife and I. Namita, the administrator, and the rest of her team are wonderful. All of the caregivers that they sent to my house are very good. Veronica, Shazia, Amanda, … More Anahi, and Ana are very good caregivers. They take good care of my wife. They are always busy. Especially Veronica, she is a good cook. She knows how to cook Indian food for us. That is very helpful.
We are more than happy with the services we received from FirstLight Home Care. -
I got to know FirstLight Home Care West Houston through VA Hospital, and I couldn't be more grateful. Linh, a care operations coordinator from the office, came over to visit me and checked on me many times. The caregiver, Carol, that … More they sent to my house was wonderful. She was always on time, very cheerful person, and also a good cook. I wish I could have her 5 days a week.
I am highly recommend FirstLight Home Care. -
Highly recommend this company! We had wonderful experience with the caregivers that have come to help me care for my mother. They are kind, compassionate, and hard working. We enjoyed the pleasure of working with Irene who has gone above … More and beyond working with my mom and helping me around the house. We also had the pleasure of working with Carol who is wonderful, and Luz whom we also enjoyed working with. Thank you FirstLight home care!! -
I have made the best decision of choosing FirstLight Home Care to take care of my husband. The caregiver they provided to us, Jhon, is amazing. He is very nice, reliable, and, energetic. He is willing to do anything that we ask him to do. … More FirstLight Home Care has given me a peace of mind knowing that my husband is in a good hands.
I highly recommend this Home Care services to anyone that needs care. -
I can't say enough about the professionalism of this company. They always come through at the last minute for me, going above and beyond my expectations. I must recognize Carol Mason for being pleasant and caring towards my grandmother. … More Carol will do anything around the home to make my life easier. Most of all, my grandmother smiles whenever I mention that Carol is coming to care for her. Truly a blessing to us! -
FirstLight is providing exceptional caregiver service for my father. His caregiver has made such a positive impact on his overall well-being by monitoring his diet and preparing healthy options. She encourages him to be mobile and is … More also a positive inspiration and has created a very organized and sanitary environment in his home. I would recommend FIrstLight. The Supervisor has also been very good to follow-up with me as well. -
We cannot say enough good things about the management and especially our caregivers Edwin and Jenin. I trust them so much I was able to leave my husband and home in their care and take a four day trip. The care givers are cheerful, patient, … More and most of all skilled. They learned my husband’s schedule and needs and particulars of our home in one day and I don’t need to oversee over supervise them. Whenever I had a question Lihn has been available immediately to address anything I asked and told me to not hesitate to call her personal cell any time, 24/7. I can’t imagine better care than what we are getting. -
I've been using FirstLight Home Care services for over four years now, and I just have to say how wonderful they are! From day one, Namita, the administrator, has been excellent at communicating and addressing my concerns.
The caregivers … More they matched, Nora and Ana, are fantastic. They're not only skilled and reliable but also incredibly cheerful. They look after me and even accompany me to my doctor appointments. I'm beyond grateful for them.
I highly recommend this home health agency to anyone who needs care. -
I am using FirstLight Home Care as my back up care service. Linh, the care coordinator, called us to explain the service before we started, which made us feel more comfortable. The caregiver, Joshua, who was assigned to us, was excellent. … More And he did everything we asked him to and more!! -
I have been using the services of FirstLight Home Care for myself, and I am thoroughly impressed with their professionalism and dedication.
The caregiver, Deborah, is not only skilled and knowledgeable but also compassionate and attentive. … More
Communication with the agency has always been prompt and clear.
I highly recommend FirstLight Home Care to anyone in need of home care services. Their commitment to providing high-quality, personalized care is truly commendable. -
We have been using FirstLight Home Care services for my aunt, Dorris. She has memory problems and needs someone there for her personal and companion care.
The caregiver, Bobbie, that they sent to our house is wonderful. She keeps my aunt … More company and well taking care of. We are very happy with the services that FirstLight provides to my aunt.
I highly recommend this home health agency to anyone who needs a personal caregiver. -
I cannot say enough good things about FirstLight Home Care. They are professional, compassionate, and incredibly responsive. The caregiver they matched us with was exceptional. Not only did she have the necessary skills and experience, … More but she also showed genuine care. The agency took the time to understand our specific needs and preferences, and they ensured that the caregiver was a perfect fit. Communication with the agency is always clear and prompt, and they were very accommodating with any schedule changes or special requests we had.
Linh is very helpful.
I felt comfortable and supported, which brought immense peace of mind to me and my family. I highly recommend FirstLight home care to anyone in need of quality caregiving services. -
I am truly grateful for the incredible support and care provided by FirstLight Home Care for my husband. The administration and care team have been compassionate and understanding beyond words. The care coordinator, Linh, is very nice. … More She always called and texted to check on my husband. I never had the problem of communicating with the office.
Our caregiver, Brittany, has been exceptional. She has met and exceeded our expectations with her punctuality, flexibility, and unwavering reliability. I believe God sent her to us. We love Brittany.
Since I used FirstLight, it gives me peace of mind. I wholeheartedly recommend this home health agency to anyone needing a personal caregiver. -
I found a home healthcare company that met my expectations. Every single member of their team, from the staff to the manager, has consistently gone above and beyond. Their dedication and commitment to their work have not gone unnoticed. … More The caregiver they have provided, Angelica, has been an absolute blessing in caring for me for over two years. Her responsibility, trustworthiness, and unwavering focus on the patient's well-being have been deeply reassuring. I've never faced difficulties communicating with the company.
This home health agency is giving me peace of mind. I highly recommend FirstLight Home Care to anyone who needs care. -
I'm Wayne Canon. I have been using FirstLight Home Care services after my surgery. They are amazing.
Linh, the care coordinator, very responsible person, very trustworthy, upbeat, cheerful. She assists me in maintaining my personal … More hygiene. She is very caring and knowledgeable. My wife and I really like Linh.
I highly recommend this home health agency to anyone who needs personal caregiver.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of West Houston is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
