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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Huntsville IconFirstLight Home Care of Huntsville

2705 Artie Street Southwest bldg 500 ste 33, Huntsville

4.3 12 reviews

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    Donna Bush
    ★★★★★
    2 years ago

    I have used home healthcare many times but never been impressed as much as I am with first light. I needed somebody within two hours on a Friday night and they were able to perform. I could not make a commitment for the next few days but … More they still booked somebody and I could call anytime to cancel with no charge. The girls who came was so sweet and very polite. I would recommend them highly and will use them again if I ever need somebody.
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    Frankie Brost
    ★★★★★
    3 years ago

    I have been using First Light Home Care for 3+yrs(I think that’s correct?). In that time, there has been a wide range of caregivers and their abilities. I have given a 5 star rating because I have found overall, that First Light is very … More responsive to our needs and wishes. It’s very important to communicate your expectations and when doing so, also communicate what is especially unacceptable.
    When I have done this, I have had very quick resolution to any problems. I have utilized caregivers in assisted living facilities, rehab, hospitals, and in the home.
    Most of the caregivers are very dependable, kind, and considerate when caring for our family member. A few have not been trained to give complete, bedridden patient care but that is resolved very quickly with proper communication.
    There were a few instances of tardy arrivals(mostly in the beginning) but overall, I am told ahead of time when this will occur and can make adjustments as needed.
    If for any reason the caregiver and your family member are not a good fit, changes are made without anyone having to feel guilty.
    I recommend First Light. They work very hard to be able to provide quality care.
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    Lisa Moore
    ★★★★★
    3 years ago

    Love the caregiving staff! They have always been incredibly sweet with my mom who has dementia. They are sweet and patient. The office staff worked with my needs and found me a caregiver within 24 hours!!!
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    Ashley Garth
    ★★★★★
    4 years ago

    I have nothing but good things to say about this company. I'm a busy business owner so it's been a struggle to find help with my aging mother. FirstLight has gone above and beyond to make my mother feel comfortable. She looks … More forward to seeing her Caregivers each day. This is such a relief. I'm at peace. Thank you FirstLight!

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Huntsville, AL Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Huntsville, AL is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.