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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Katy IconFirstLight Home Care of Katy

24275 Katy Freeway Ste. 400, Katy

5.0 9 reviews

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    Nicole Harding
    ★★★★★
    6 years ago

    First Light Home Care of Katy has been very good to my parents. I live in another state. The care providers have been wonderful. They have balanced providing light housekeeping, running a few errands, and most importantly to me, they have … More provided companionship to my mother during my father's frequent hospital stays. The owners have kept in contact with me anytime when concerns have arisen. I have been contacted by email when a general question has arisen and by phone when there is a critical need to communicate. My parents are thrilled with the caregivers and I am happy to have peace of mind.
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    G. S.
    ★★★★★
    a year ago

    We’ve been with FirstLight for 2 years and have been very happy with the service. They have provided excellent care for my husband.
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    Renee D
    ★★★★★
    7 years ago

    FirstLight Home Care is so wonderful. They are caring and compassionate people who truly make a positive difference in the lives they touch! I highly recommend them!
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    Steve Byrd
    ★★★★★
    6 years ago

    These people really care. Its hard to know who to trust when it comes to helping the ones you love. So thankful for the angels at First Light.
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    Joe racey
    ★★★★★
    6 years ago

    Donna and her staff help me through rough times on a weekly basis, i highly recommend them and would only use first light home care Katy, not the other ones!!!!

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Katy, TX Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Katy, TX is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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Winner of Best of Home Care 2024 - Provider of Choice

(based on third-party client satisfaction surveys)