Our Core Values & Home Care Commitments
Our Culture of Care Promise
At FirstLight Home Care, a leading home care agency, the genuine health and well-being of others is our greatest concern. We vow to provide first-class personal service for our clients so that they may enjoy warmth, independence and relaxed comfort in their own home or any setting.
FirstLight Home Care is built on a solid foundation of core values and dedication to client happiness, peace of mind, and quality of life that supports our Culture of Care—our commitment to service excellence, personal growth, and accountability.
The Caregiver Bond
At FirstLight Home Care, our extraordinary caregivers are the most significant members of our team in delivering our service commitment to others. By embracing each day with values of trust, honesty, respect, integrity and dedication, we cultivate our relationships to the benefit of each caregiver and the entire organization as a whole. FirstLight promotes a caregiving atmosphere where diversity is respected, quality of life is valued, personal ambitions are attained, and the FirstLight Culture of Care is emboldened.
Watch Mrs. Schofield share a special moment with her caregiver, Cherise:
Elder Care in Ardmore
At FirstLight® Home Care of the Main Line, caring is our calling and our way of life. In everything we do, we treat those we serve and their families with honesty, integrity and a dedication to excellence. It’s why families from across the Ardmore, Pennsylvania area continuously choose us for elder care. They know when their loved ones are in our hands, they’ll be happy, safe and comfortable.
Why Choose Elder Care from Our Ardmore Team?
Being a family caregiver is a demanding job. You want to help your loved one get the extra assistance they need. Yet, providing it can often lead to burnout, stress and exhaustion. It can even alter your family dynamic.
There is an easier way for families in the Ardmore area when they choose elder care from FirstLight Home Care of the Main Line. We can take all of that stress out of your life, so you and your loved one simply enjoy quality time together.
We’ll work to learn about your loved one’s needs, so we can provide a personalized level of non-medical care and support. Whether it’s part-time or full-time, your loved one will get the support and comfort they need, wherever they call home.
With our team, you’ll also get caregivers who are experienced, compassionate and filled with respect for those they serve. They are the heart and soul of our organization and have a genuine concern for others. They also work hard each day to live out our core values. This ensures both you and your loved one have peace of mind and enjoy a better quality of life.
The Caregiver Bond
At FirstLight Home Care of the Main Line, relationships are at the core of what we do. We want to get to know your loved one, including their personality, preferences and needs, so we can care for them in a way they feel most comfortable with.
We also strive to cultivate strong bonds, so support and help feels like it’s coming from a friend or family member. It’s just another difference that sets our extraordinary team of caregivers apart from other elder care providers in the Ardmore area.
Watch Judy share a special moment with her caregiver, Gitta:
Call FirstLight Home Care of the Main Line at (610) 616-0604 today. We offer elder care in Ardmore, Bala Cynwyd, Broomall, Bryn Mawr, Gladwyne, and other nearby areas in Pennsylvania.
What Makes Our In-Home Care Different?
- All of our caregivers are direct employees (not contractors) – state licensed where required and thoroughly screened with a corresponding background-check – and must pass through our rigorous in-home care training.
- We are a fully compliant home healthcare agency regarding the privacy of every client’s personal health data, with caregivers trained in privacy issues.
- Following our thorough recruitment and home care training, all of our employees must go through our unique Culture of Care training and orientation process.