Home Care
Reviews

What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Melbourne
3270 Suntree Boulevard #218, Melbourne
4.9 48 reviews
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Michael C Brown
★★★★★
a month ago
Let me start by saying, our Caregiver, Nerisa, is an absolute blessing in every way. She interacts and handles my Dad (severe Alzheimer’s) so well!
She is absolutely dependable, trustworthy, hardworking, compassionate and highly emotionally … More intelligent. She is a total blessing for our family!
The RN Dakota is exceptional as well. He checks on Dad, checks on us, and works diligently with us to overcome any problems or issues we might have concerning Dad’s care.
Jen at the office is amazing as well!!
The whole First Light team has blessed us and allowed us to care for dad in our home!! I’m super thankful!! -

Sue B
★★★★★
a week ago
My mother has dementia and has had Sadie as her primary caregiver for over a year. Sadie is wonderful with mom! She takes excellent care of mom, keeps her apartment neat and keeps me up to date on how mom is doing. Really couldn’t ask … More for a more caring person! Sadie truly loves the work and is very dedicated to those in her care. Couldn’t ask for a better companion and caregiver for your loved ones. -

Deanna Greenwell
★★★★★
a month ago
We began using First Light in November 2024. My mom had been hospitalized a few times and needed a home caregiver. The owner, Grayson helped us navigate (successfully) her Long Term Care Insurance. My mother was understandably nervous about … More a stranger in the home. We were blessed with an angel right away by the name of Stephanie K. I cannot say enough about how she helped make this transition so easy. Three months later and Stephanie K is like family. She goes above & beyond and is so caring and thoughtful. We would be lost without her. In January of this year we added another First Light caregiver to the team. We are also thankful for Felicia E and her kindness, helpfulness and how she engages and cares for my mom. -

Mary Torcello
★★★★★
a month ago
I highly recommend this organization. They help you to navigate the paperwork and find you excellent caregivers for the most important people in your family. My mother is 91 and sharp as can be but needs assistance because she is using … More a walker and therefore can no longer make her own meals or carry drinks. She also has severe arthritis in her shoulders and has trouble lifting her arms above her head.We worried about her being alone and knew it was time to get some assistance. My mother was nervous at first, but we were given two wonderful women who are truly caring, giving individuals. In addition to helping her to shower and make meals for her, they keep her company all day, assist her with activities such as writing out her cards for her loved ones and play games with her. They also take her out in her wheelchair to get fresh air and a change in scenery. It has only been three months, but we can see a huge difference already in her mental health due to having someone to talk to during the day. It is so reassuring to know that she is being cared for and eating properly during the times when a family member can’t be with her. We are so grateful to have the care of our mother in the hands of these two angels, Stephanie and Felicia! ❤️ -

Sherri Walls
★★★★★
a month ago
Crystal has been providing my sister and brother in law great care for quite a few months now. First Light has been very helpful and responsive for them! -

Justin Estrich
★★★★★
8 months ago
I represent Shell Harbor Retirement Community in Rockledge. We refer our residents exclusively to FirstLight and they have office space on-site. You will not find a more professional, result oriented Home Health Care Company in Brevard … More County. Carlet Rennalls and her team of topflight CNA's have so many success stories in our community that I couldn't possibly mention them all. Shell Harbor's residents have peace of mind knowing that FirstLight is here, and they can "Age in Place" with partnership we have created! -

Brian Walling
★★★★★
a year ago
We were in an urgent situation and FirstLight was able to schedule immediately. All their caregivers were exceptional, skilled, and kind. The administrative staff was outstanding and easy to talk to. We had been through other agencies … More that had difficulty with the schedule, but FirstLight not only met the schedule, they were flexible and professional. We know our mom received the highest quality of care and it brought her and us peace of mind. We highly recommend FirstLight without reservation! -

Randy Anderson
★★★★★
11 months ago
The home health aide came to our home 3 nights a week for respite care. Mr. Anderson wakes up several times a night and we needed someone to assist him. We had Marjorie and Crystal in to help and they were both very pleasant, helpful, and … More responsible. -

Taniesha E
★★★★★
a year ago
When I tell you this agency is the best at finding you your perfect caregiver, I mean it. My husband's companion was Christina. She was gentle yet stern. She got him to eat and walk when he didn't want to. She cooked all his … More favorite foods. Had the house smelling amazing. He has aphasia and she had patience learning what he was trying to say. He didn't trust the doctors to feed him, but she gained his trust to be able to get the right nutrients. She was there every step evergreen put in over time so I could get things done and as simple as me getting sleep. I could go on and on….. but I tell you, this woman is amazing. I would recommend her and this agency to anyone who needs a caregiver for their loved ones. The agency is 24/7. If I needed to do any changes, they were there to answer and execute it for me. They helped me get my life in order, Christina had great advice and guidance for me to care for my husband, being this was my first time in this situation with 4 boys at home. Thank you first light. You rock -

eugene santarelli
★★★★★
a year ago
First Light Home Care has provided an excellent home care individual who is well versed in the care of handicapped individuals. She is very professional and very caring. My wife and I are very pleased with her and her company. -

Helen Eizenga
★★★★★
a year ago
Good place to work if you are a busy mom, the owners are very nice people, the girls in the office are amazing and sweet.
If you like working as a team this is a good place. I love working for FirstLight. I recommend it 100% -

Raquel Carlo
★★★★★
7 months ago
The care they give to my residents at my facility is wonderful. I highly recommend, they are great!!!

Client Reviews
FirstLight Home Care provided services for my husband in our home. They were prompt, thoughtful, kind, and caring. Their caregivers provided everything for my husband. They started with one hour bath visits and progressed to 24/7 care when it was necessary. I would gladly recommend FirstLight Home Care to everyone and I would gladly request their services again if I, or anyone I know, were to need support.
- Wilma M.
My husband and I hired FirstLight Home Care to care for my father-in-law in his home in Florida. We live in Colorado. My father-in-law’s health was declining and we needed someone with him 24/7. FirstLight was exceptional in our sitation. They care for him on the weekends when his other caregiver was off. Everyone at FirstLight was kind, helpful and respectful towards him and us as his family.
- Penny B.
My experience with FirstLight Home Care was absolutely wonderful. They first took care of my husband and then me. The aides were very caring and experienced, friendly and always were on time when they were supposed to be here. I have nothing but the highest praise for all concerned. I would definitely recommend them with no reservations. Thank you for all your help.
- Seena F.
“FirstLight acted quickly to provide the help we needed to care for our loved ones. FirstLight gave us confidence in the caregivers provided, background checks, caring and flexible caregivers prepared to our personal needs for our loved ones. Our loved ones always felt comfortable with the care provided, and enjoyed the conversation with the caregivers.
- Pat L.
Outstanding! Would I recommend? You bet!
- Sherry S.
We were very pleased with FirstLight Home Care. Your staff took very good care of our mother and allowed great comfort to the family during her time of need. We would be happy to recommend FirstLight!! Thank you so much! Also, we can’t say enough about Grayson and Felicia. Praise to God they were in our life during this time.
- Karen S.
Thank you for all the help you gave to our family. We appreciate your home health aides and all you did to meet our needs.
- Susan D.
We utilized FirstLight Home Care service when my mother came to Florida for the winter to stay with us. FirstLight worked with us to find a good fit of a caregiver that worked well with my mom. Maria encouraged her to be more physically active and with her efforts she no longer required her oxygen during the days. Maria ensure she was always clean. I would certainly recommend FirstLight Home Care to anyone looking for trustworthy, dependable, professional service.
- Dave S.
Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.
- James M.
I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.
- Joyce H.
Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.
- Betty F.
Helpful and cooperative with dedicated employees who do their best to care for their clients.
- Ed V.
Leave us a Review Online:
FirstLight Home Care of Melbourne, FL Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Melbourne
3270 Suntree Boulevard #218, Melbourne
4.9 48 reviews
-
Michael C Brown
★★★★★
a month ago
Let me start by saying, our Caregiver, Nerisa, is an absolute blessing in every way. She interacts and handles my Dad (severe Alzheimer’s) so well!
She is absolutely dependable, trustworthy, hardworking, compassionate and highly emotionally … More intelligent. She is a total blessing for our family!
The RN Dakota is exceptional as well. He checks on Dad, checks on us, and works diligently with us to overcome any problems or issues we might have concerning Dad’s care.
Jen at the office is amazing as well!!
The whole First Light team has blessed us and allowed us to care for dad in our home!! I’m super thankful!! -
Sue B
★★★★★
a week ago
My mother has dementia and has had Sadie as her primary caregiver for over a year. Sadie is wonderful with mom! She takes excellent care of mom, keeps her apartment neat and keeps me up to date on how mom is doing. Really couldn’t ask … More for a more caring person! Sadie truly loves the work and is very dedicated to those in her care. Couldn’t ask for a better companion and caregiver for your loved ones. -
Deanna Greenwell
★★★★★
a month ago
We began using First Light in November 2024. My mom had been hospitalized a few times and needed a home caregiver. The owner, Grayson helped us navigate (successfully) her Long Term Care Insurance. My mother was understandably nervous about … More a stranger in the home. We were blessed with an angel right away by the name of Stephanie K. I cannot say enough about how she helped make this transition so easy. Three months later and Stephanie K is like family. She goes above & beyond and is so caring and thoughtful. We would be lost without her. In January of this year we added another First Light caregiver to the team. We are also thankful for Felicia E and her kindness, helpfulness and how she engages and cares for my mom. -
Mary Torcello
★★★★★
a month ago
I highly recommend this organization. They help you to navigate the paperwork and find you excellent caregivers for the most important people in your family. My mother is 91 and sharp as can be but needs assistance because she is using … More a walker and therefore can no longer make her own meals or carry drinks. She also has severe arthritis in her shoulders and has trouble lifting her arms above her head.We worried about her being alone and knew it was time to get some assistance. My mother was nervous at first, but we were given two wonderful women who are truly caring, giving individuals. In addition to helping her to shower and make meals for her, they keep her company all day, assist her with activities such as writing out her cards for her loved ones and play games with her. They also take her out in her wheelchair to get fresh air and a change in scenery. It has only been three months, but we can see a huge difference already in her mental health due to having someone to talk to during the day. It is so reassuring to know that she is being cared for and eating properly during the times when a family member can’t be with her. We are so grateful to have the care of our mother in the hands of these two angels, Stephanie and Felicia! ❤️ -
Sherri Walls
★★★★★
a month ago
Crystal has been providing my sister and brother in law great care for quite a few months now. First Light has been very helpful and responsive for them! -
Justin Estrich
★★★★★
8 months ago
I represent Shell Harbor Retirement Community in Rockledge. We refer our residents exclusively to FirstLight and they have office space on-site. You will not find a more professional, result oriented Home Health Care Company in Brevard … More County. Carlet Rennalls and her team of topflight CNA's have so many success stories in our community that I couldn't possibly mention them all. Shell Harbor's residents have peace of mind knowing that FirstLight is here, and they can "Age in Place" with partnership we have created! -
Brian Walling
★★★★★
a year ago
We were in an urgent situation and FirstLight was able to schedule immediately. All their caregivers were exceptional, skilled, and kind. The administrative staff was outstanding and easy to talk to. We had been through other agencies … More that had difficulty with the schedule, but FirstLight not only met the schedule, they were flexible and professional. We know our mom received the highest quality of care and it brought her and us peace of mind. We highly recommend FirstLight without reservation! -
Randy Anderson
★★★★★
11 months ago
The home health aide came to our home 3 nights a week for respite care. Mr. Anderson wakes up several times a night and we needed someone to assist him. We had Marjorie and Crystal in to help and they were both very pleasant, helpful, and … More responsible. -
Taniesha E
★★★★★
a year ago
When I tell you this agency is the best at finding you your perfect caregiver, I mean it. My husband's companion was Christina. She was gentle yet stern. She got him to eat and walk when he didn't want to. She cooked all his … More favorite foods. Had the house smelling amazing. He has aphasia and she had patience learning what he was trying to say. He didn't trust the doctors to feed him, but she gained his trust to be able to get the right nutrients. She was there every step evergreen put in over time so I could get things done and as simple as me getting sleep. I could go on and on….. but I tell you, this woman is amazing. I would recommend her and this agency to anyone who needs a caregiver for their loved ones. The agency is 24/7. If I needed to do any changes, they were there to answer and execute it for me. They helped me get my life in order, Christina had great advice and guidance for me to care for my husband, being this was my first time in this situation with 4 boys at home. Thank you first light. You rock -
eugene santarelli
★★★★★
a year ago
First Light Home Care has provided an excellent home care individual who is well versed in the care of handicapped individuals. She is very professional and very caring. My wife and I are very pleased with her and her company. -
Helen Eizenga
★★★★★
a year ago
Good place to work if you are a busy mom, the owners are very nice people, the girls in the office are amazing and sweet.
If you like working as a team this is a good place. I love working for FirstLight. I recommend it 100% -
Raquel Carlo
★★★★★
7 months ago
The care they give to my residents at my facility is wonderful. I highly recommend, they are great!!!

Client Reviews
FirstLight Home Care provided services for my husband in our home. They were prompt, thoughtful, kind, and caring. Their caregivers provided everything for my husband. They started with one hour bath visits and progressed to 24/7 care when it was necessary. I would gladly recommend FirstLight Home Care to everyone and I would gladly request their services again if I, or anyone I know, were to need support.
- Wilma M.
My husband and I hired FirstLight Home Care to care for my father-in-law in his home in Florida. We live in Colorado. My father-in-law’s health was declining and we needed someone with him 24/7. FirstLight was exceptional in our sitation. They care for him on the weekends when his other caregiver was off. Everyone at FirstLight was kind, helpful and respectful towards him and us as his family.
- Penny B.
My experience with FirstLight Home Care was absolutely wonderful. They first took care of my husband and then me. The aides were very caring and experienced, friendly and always were on time when they were supposed to be here. I have nothing but the highest praise for all concerned. I would definitely recommend them with no reservations. Thank you for all your help.
- Seena F.
“FirstLight acted quickly to provide the help we needed to care for our loved ones. FirstLight gave us confidence in the caregivers provided, background checks, caring and flexible caregivers prepared to our personal needs for our loved ones. Our loved ones always felt comfortable with the care provided, and enjoyed the conversation with the caregivers.
- Pat L.
Outstanding! Would I recommend? You bet!
- Sherry S.
We were very pleased with FirstLight Home Care. Your staff took very good care of our mother and allowed great comfort to the family during her time of need. We would be happy to recommend FirstLight!! Thank you so much! Also, we can’t say enough about Grayson and Felicia. Praise to God they were in our life during this time.
- Karen S.
Thank you for all the help you gave to our family. We appreciate your home health aides and all you did to meet our needs.
- Susan D.
We utilized FirstLight Home Care service when my mother came to Florida for the winter to stay with us. FirstLight worked with us to find a good fit of a caregiver that worked well with my mom. Maria encouraged her to be more physically active and with her efforts she no longer required her oxygen during the days. Maria ensure she was always clean. I would certainly recommend FirstLight Home Care to anyone looking for trustworthy, dependable, professional service.
- Dave S.
Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.
- James M.
I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.
- Joyce H.
Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.
- Betty F.
Helpful and cooperative with dedicated employees who do their best to care for their clients.
- Ed V.
Leave us a Review Online:
FirstLight® Home Care of Melbourne, FL is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.