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Home Care

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

FirstLight Home Care provided services for my husband in our home. They were prompt, thoughtful, kind, and caring. Their caregivers provided everything for my husband. They started with one hour bath visits and progressed to 24/7 care when it was necessary. I would gladly recommend FirstLight Home Care to everyone and I would gladly request their services again if I, or anyone I know, were to need support.

My husband and I hired FirstLight Home Care to care for my father-in-law in his home in Florida. We live in Colorado. My father-in-law’s health was declining and we needed someone with him 24/7. FirstLight was exceptional in our sitation. They care for him on the weekends when his other caregiver was off. Everyone at FirstLight was kind, helpful and respectful towards him and us as his family.

My experience with FirstLight Home Care was absolutely wonderful. They first took care of my husband and then me. The aides were very caring and experienced, friendly and always were on time when they were supposed to be here. I have nothing but the highest praise for all concerned. I would definitely recommend them with no reservations. Thank you for all your help.

“FirstLight acted quickly to provide the help we needed to care for our loved ones. FirstLight gave us confidence in the caregivers provided, background checks, caring and flexible caregivers prepared to our personal needs for our loved ones. Our loved ones always felt comfortable with the care provided, and enjoyed the conversation with the caregivers.

Outstanding! Would I recommend? You bet!

We were very pleased with FirstLight Home Care. Your staff took very good care of our mother and allowed great comfort to the family during her time of need. We would be happy to recommend FirstLight!! Thank you so much! Also, we can’t say enough about Grayson and Felicia. Praise to God they were in our life during this time.

Thank you for all the help you gave to our family. We appreciate your home health aides and all you did to meet our needs.

We utilized FirstLight Home Care service when my mother came to Florida for the winter to stay with us. FirstLight worked with us to find a good fit of a caregiver that worked well with my mom. Maria encouraged her to be more physically active and with her efforts she no longer required her oxygen during the days. Maria ensure she was always clean. I would certainly recommend FirstLight Home Care to anyone looking for trustworthy, dependable, professional service.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Melbourne, FL Strives to Achieve Service Excellence Every Day

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FirstLight® Home Care of Melbourne, FL is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.