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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Morristown and Wayne IconFirstLight Home Care of Morristown and Wayne

233 Mt Airy Rd #100, Basking Ridge

5.0 10 reviews

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    Julie Y
    ★★★★★
    3 months ago

    FirstLight Home Care has been such a comfort to our family. Finding care for an elderly, bedridden parent is never easy, but from the start, it was clear that the owners truly care about the people they serve.
    The home health aides have
    … More been kind, patient, and attentive with my dad, and we have been so pleased with the support they provide. Parul, one of the owners, stays closely involved and regularly checks in to make sure my dad is comfortable and being cared for with dignity and respect. That personal attention has meant so much to us.
    We are incredibly grateful for the compassion and reliability of FirstLight Home Care and would absolutely recommend them to any family looking for quality in-home care.
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    Sharon Walsh
    ★★★★★
    5 months ago

    After many disappointing experiences with other home healthcare agencies, we were truly grateful to find First Light Home Health Care. Our experiences with them was exceptional from the very beginning. Their highest priority was to providing … More the best, most personalized care for my mom.
    The Director and nurse spent a great deal of time listening carefully to my mom and to our family concerns. They created a detailed, thoughtful care plan that truly reflected her needs. They took incredible care in selecting a caregiver who was not only qualified, but also the right personality match for her. The Director and Nurse were present in our home to train and acclimate the caregiver so she fully understood my mom’s routines and preferences.
    We appreciated that they provided a consistent, dedicated aide, with a reliable trained backup whenever her regular caregiver was unavailable. Every caregiver who came into our home was well trained, attentive, organized, and deeply patient. They were respectful, gentle and genuinely kind to both my mom and to our family. They always arrived on time, communicated clearly and treated my mom with dignity and compassion.
    Their support gave us tremendous peace of mind during a very difficult time. We are deeply grateful for the exceptional care they provided and highly recommend First Light Home Care to anyone seeking quality. Consistent and compassionate home care.
    ~Sharon Walsh
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    Jim Gervasio
    ★★★★★
    6 months ago

    I’ve been using HOME care for about four years now the previous company sent me four different women and none of them were qualified nor were they personable. I found FIRSTLIGHT through the VA veterans administration that is and they turned … More me onto that company or to your company and I got Daisy one of their care giver who is the best woman I know in or out of work She’s a wonderful person and she is more than Good worker excellent worker number 10. I am the proud recipient of the company FIRSTLIGHT HOME CARE they have been a tremendous asset in getting me HOME CARE very attentive very thorough and just wonderful people. Call them now and get your love ones a better care.
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    Kara Fic
    ★★★★★
    2 months ago

    Parul and her team go above and beyond to make sure families are getting the care they need. They are also incredibly responsive and always accessible which is unique. The experience with the care they provide has been seamless.
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    Dionne Carrick-Shanosky
    ★★★★★
    9 months ago

    Parul Chhetri was the first person I spoke to at FirstLight Home Care right away I could see her compassion and commitment to her clients. When my mother’s needs changed suddenly, Parul and her team acted quickly to put excellent care in … More place. The caregivers have been kind, attentive, and reliable, giving us peace of mind that she is well cared for. Parul leads with professionalism and genuine understanding, making families feel truly supported during challenging times.
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    Patrick J ODonnell
    ★★★★★
    11 months ago

    Our experience with First Light home care, was first rate. My son spoke with Parul Chhetri the owner and explained we needed a home care aide the following day. Parul met with us at our home, filled out necessary paperwork and arranged … More for nurse evaluation.
    The homecare aide assigned named Kathy, was not only very helpful but a compassionate and experienced woman.
    We would use First Light again and recommend Parul and Kathy.
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    Karen Higgins
    ★★★★★
    11 months ago

    FirstLight has provided kind, knowledgeable caregivers. As our needs have changed they have continually managed to meet our needs by providing additional assistance, including overnight care.
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    Alison Nelligan
    ★★★★★
    a year ago

    The staff is very responsive and provided our family with excellent care. I highly recommend Parul and her staff.
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    Kurt Uhlman
    ★★★★★
    a year ago

    Competent people , excellent mgmt staff, esp Parul . They show up on time and are flexible w changes in schedule.
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    susan smith
    ★★★★★
    a year ago

    We are truly grateful for the excellent assistance that has been provided by FirstLight Home Care.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Morristown and Wayne Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Morristown and Wayne is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

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