Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Norton Shores
800 East Ellis Road Suite 534, Norton Shores
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I've been working with the owners for a short time but their passion for home care and helping others is very obvious. They are a great group of people! I highly recommend FirstLight Home Care to any family in need of in home care. … More -
As an owner I can't say enough about how grateful I am to have such a wonderful and hard working staff that care for our clients! -
Wonderful owners, fantastic people to work for.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Norton Shores, MI Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Norton Shores
800 East Ellis Road Suite 534, Norton Shores
-
I've been working with the owners for a short time but their passion for home care and helping others is very obvious. They are a great group of people! I highly recommend FirstLight Home Care to any family in need of in home care. … More -
As an owner I can't say enough about how grateful I am to have such a wonderful and hard working staff that care for our clients! -
Wonderful owners, fantastic people to work for.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Norton Shores, MI is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
