Skip to Content Pinterest tag

Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Nashville and Franklin IconFirstLight Home Care of Nashville and Franklin

504 Autumn Springs Ct Suite C-20, Franklin

4.6 20 reviews

  • Avatar

    Deborah Yepsen
    ★★★★★
    5 months ago

    FirstLight has provided care for my mother for over a year. They have worked with us as her needs have changed, providing qualified and compassionate caregivers. Every shift has been covered, she has never been left alone. Management has … More been very responsive to any concerns. I highly recommend this company.
  • Avatar

    Yasmin Johnson
    ★★★★★
    10 months ago

    Words cannot express how grateful we are for the exemplary service we received from your staff and caregivers. From the initial assessment with Patricia and Tanika, I knew that we had been blessed with the best home care agency ever. Everyone … More who cared for my dad was amazing, especially Fabiola. She is truly an awesome person who is a naturally gifted caregiver. She brought so much joy and peace to our family. Flynt is remarkable as well. He always went out of his way to make sure my dad and I were well taken care of. All of you are great people and I truly appreciate everything you’ve done for us. I highly recommend anyone who needs home care services to look no further. First Light is exactly what you need!
    Forever grateful,
    Yasmin
  • Avatar

    trainman1412
    ★★★★★
    7 months ago

    Firstlight has been absolutely great. I’ve been with them almost 2 years and in that timeframe there have been times that my caregiver had to be Off sick and whenever they brought a new person into my home a supervisor was with them from … More the very beginning to teach them how to care for me. I could not ask for anything better
  • Avatar

    Dan Hodges
    ★★★★★
    5 months ago

    First Flight went above and beyond in providing great service in our time of need. The admin people were very responsive AND THE CARE GIVERS WERE ALL EXCELLENT. I WOULD IGHLY RECOMMEND THEM.
    dh
  • Avatar

    MG
    ★★★★★
    a year ago

    Our family had a wonderful experience with FirstLight Home Care and can wholeheartedly recommend them and their team. We used them 24/7 for almost two years and the care our mother received was excellent. Not only was the care excellent- … More the communication, recommendations and even a shoulder to lean on as our mother’s disease progress was invaluable. We would not hesitate to use FirstLight again if the need arose.
  • Avatar

    carrie stevenhagen
    ★★★★★
    7 months ago

    Flynt and his team are fantastic! We've truly enjoyed working with him—he’s responsive, caring, and consistently goes above and beyond to make sure our family’s needs are taken care of.
  • Avatar

    G Unit
    ★★★★★
    a year ago

    Our family had a wonderful experience with FirstLight Home Care and can wholeheartedly recommend them and their team. We used them 24/7 for almost two years and the care our mother received was excellent. Not only was the care excellent- … More the communication, recommendations and even a shoulder to lean on as our mother’s disease progress was invaluable. We would not hesitate to use FirstLight again if the need arose.
  • Avatar

    Steve Nichols
    ★★★★★
    8 years ago

    FirstLight HomeCare of Nashville/Franklin is a great company to work with when you need home care for yourself or a relative. On the care side, Patricia was a great resource and help in getting just the right person to help care for my … More Mom. She took the time to get to know my Mom and the caregiver she provided for us did a wonderful job. On the business side, Jason was excellent. Everything was handled in an extremely professional manner. I would recommend FirstLight to anyone who is looking for a dependable company to help with this type of service.
  • Avatar

    Anne Clayton
    ★★★★★
    a year ago

    5 Star care! I needed round the clock care for a few days after knee replacement surgery. The people they sent were so very, my nd helpful and respectful. They even helped care for my little dog! They helped with meals and helping me … More learn how to get around with a walker. I highly recommend this service !!!
  • Avatar

    A Schaeffer
    ★★★★★
    a year ago

    Could not have made it through my Mother's last 18 months without the help of First Light. Their care-givers were professonal, skilled, antrustworthy, and reliable. The owner Jason as well as admin personel were all involved and gave … More me such peace of mind during my mother's infirmity. I highly recommend👍
  • Avatar

    Cornelia Granbery
    ★★★★★
    9 years ago

    My family has been using FirstLight for over a year now. We feel so comfortable with this agency and feel that everyone on their staff truly cares about us. They are professionals yet also take the time to listen and address our concerns. … More The caregivers have all been very honest and provide excellent care. We feel that they are almost part of our family now. Whenever we have had any worries or issues, they have been addressed promptly and with dignity. I highly recommend FirstLight!
  • Avatar

    Victoria Coss
    ★★★★★
    7 years ago

    First Light is a top flight home care agency. From the first intake interview with my elderly aunt to the choice of home care worker to helping us navigate my aunt's long- term care insurance, First Light served our family well. … More We experienced total security in the knowledge that my aunt's needs were being met. We highly recommend First Light. You needn't look further!

Open quote

Client Reviews

FirstLight has provided care for my mother for over a year. They have worked with us as her needs have changed, providing qualified and compassionate caregivers. Every shift has been covered, she has never been left alone. Management has been very responsive to any concerns. I highly recommend this company.

Google LogoStarStarStarStarStar

Words cannot express how grateful we are for the exemplary service we received from your staff and caregivers. From the initial assessment with Patricia and Tanika, I knew that we had been blessed with the best home care agency ever. Everyone who cared for my dad was amazing, especially Fabiola. She is truly an awesome person who is a naturally gifted caregiver. She brought so much joy and peace to our family. Flynt is remarkable as well. He always went out of his way to make sure my dad and I were well taken care of. All of you are great people and I truly appreciate everything you’ve done for us. I highly recommend anyone who needs home care services to look no further. First Light is exactly what you need!

Forever grateful,
Yasmin

Google LogoStarStarStarStarStar

Firstlight has been absolutely great. I’ve been with them almost 2 years and in that timeframe there have been times that my caregiver had to be Off sick and whenever they brought a new person into my home a supervisor was with them from the very beginning to teach them how to care for me. I could not ask for anything better

Google LogoStarStarStarStarStar

First Flight went above and beyond in providing great service in our time of need. The admin people were very responsive AND THE CARE GIVERS WERE ALL EXCELLENT. I WOULD IGHLY RECOMMEND THEM.

dh

Google LogoStarStarStarStarStar

Our family had a wonderful experience with FirstLight Home Care and can wholeheartedly recommend them and their team. We used them 24/7 for almost two years and the care our mother received was excellent. Not only was the care excellent- the communication, recommendations and even a shoulder to lean on as our mother’s disease progress was invaluable. We would not hesitate to use FirstLight again if the need arose.

Google LogoStarStarStarStarStar

Flynt and his team are fantastic! We’ve truly enjoyed working with him—he’s responsive, caring, and consistently goes above and beyond to make sure our family’s needs are taken care of.

Google LogoStarStarStarStarStar

Our family had a wonderful experience with FirstLight Home Care and can wholeheartedly recommend them and their team. We used them 24/7 for almost two years and the care our mother received was excellent. Not only was the care excellent- the communication, recommendations and even a shoulder to lean on as our mother’s disease progress was invaluable. We would not hesitate to use FirstLight again if the need arose.

Google LogoStarStarStarStarStar

FirstLight HomeCare of Nashville/Franklin is a great company to work with when you need home care for yourself or a relative. On the care side, Patricia was a great resource and help in getting just the right person to help care for my Mom. She took the time to get to know my Mom and the caregiver she provided for us did a wonderful job. On the business side, Jason was excellent. Everything was handled in an extremely professional manner. I would recommend FirstLight to anyone who is looking for a dependable company to help with this type of service.

Google LogoStarStarStarStarStar

5 Star care! I needed round the clock care for a few days after knee replacement surgery. The people they sent were so very, my nd helpful and respectful. They even helped care for my little dog! They helped with meals and helping me learn how to get around with a walker. I highly recommend this service !!!

Google LogoStarStarStarStarStar

Could not have made it through my Mother’s last 18 months without the help of First Light. Their care-givers were professonal, skilled, antrustworthy, and reliable. The owner Jason as well as admin personel were all involved and gave me such peace of mind during my mother’s infirmity. I highly recommend👍

Google LogoStarStarStarStarStar

My family has been using FirstLight for over a year now. We feel so comfortable with this agency and feel that everyone on their staff truly cares about us. They are professionals yet also take the time to listen and address our concerns. The caregivers have all been very honest and provide excellent care. We feel that they are almost part of our family now. Whenever we have had any worries or issues, they have been addressed promptly and with dignity. I highly recommend FirstLight!

Google LogoStarStarStarStarStar

First Light is a top flight home care agency. From the first intake interview with my elderly aunt to the choice of home care worker to helping us navigate my aunt’s long- term care insurance, First Light served our family well. We experienced total security in the knowledge that my aunt’s needs were being met. We highly recommend First Light. You needn’t look further!

Google LogoStarStarStarStarStar

Leave us a Review Online:

Facebook ReviewsGoogle Reviews

FirstLight Home Care of Nashville and Franklin Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Nashville and Franklin is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

Take Action

Take Action

Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

I'm interested in:

Home Care Services

Home Care Jobs

* indicates required fields

1Step 1
2Step 2
3Step 3
This field is for validation purposes and should be left unchanged.
Services needed*
Select all that apply.

Privacy Disclaimer

By clicking "Submit," you agree to our Privacy Policy.

FirstLight is hiring!
Join our team.

View Careers

BackX
X

We exist to help people have their best day, every day.

In-Home Senior Care in Nashville

We envision a world in which all adults may live in comfort, dignity and independence