Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Libertyville
1580 South Milwaukee Avenue Ste 201, Libertyville
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The owner Caleb is beyond awesome. I got a referral from a nurse when I was in the hospital for my mom and the nurse told me to call them from the very first time I talk to him. They helped out tremendously and got me the right stuff I … More needed to get her approved to get help. If there’s anyone needing help for their family definitely use them they are beyond nice and the owner does truly care about his patients that they have and make sure they have top notch staff working there. I would only use their service for her help. If I could give him 10 stars, I would -
Caleb and his team, have been wonderful with working working with my family to get my grandma the absolute best care she needs after a fall she took.. him and his team have worked so hard to find the best fit possible, and make sure my … More grandma is comfortable, and very well taken care of..he has also been the best at making sure to keep all of my family updated with what is happening with my grandma’s care team, and making sure the best possible outcome is happening, he has taken all of my family’s concerns seriously and worked hard to resolve them, he has also helped us twice now set up physical therapy, to help her get back on her feet. I truly cannot recommend Caleb and this wonderful team enough, there is no one else I would trust with my grandma! -
I just want to say since I’ve known of FirstLight home care it’s been nothing but outstanding service and customer service from their end. The office staff does everything possible to fit your accommodations even the caregivers have very … More uplifting energy makes you feel like they are your family too it’s no way possible I wouldn’t go with FirstLight home care the effort put in by this company is outstanding no complaints i have on my end. I would like to say I would recommend FirstLight Home Care to my family and friends without a doubt. -
I had a great experience when establishing care for my elderly family member. The staff made me feel confident in my decision in choosing them. From the beginning they asked the right questions which in turn made me realize they do care … More and are interested in their patients well being. I am very thankful to have found them. -
Finding a good home care agency to work was hard. But as I came across FirstLight, everything seemed to work out perfectly. Office staff is amazing & clients couldn’t be nicer! Definitely recommend for those seeking a job or looking … More for home care. -
I had been in search of a home care agency for my grandparents, luckily I got recommended to FirstLight & it has been a blessing ever since . Kendra came out to my house for an assessment & made the process so smoothly of sending … More a great caregiver to us. We are very thankful for having this incredible team -
Amazing company to work with. They promptly provided services for my grandfather without a lot of notice after every other company we spoke to needed a week minimum. The owner Caleb went above and beyond to ensure my grandfather was comfortable … More at all times. -
Firstlight Home Care is amazing! When I was needing help with my father I had called I spoke with someone, they helped and walked me through the process of everything and reassured me my father is in good hands! Never had any issues with … More them! Absolutely recommend Firstlight Home Care!
Client Reviews
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FirstLight Home Care of Libertyville Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Libertyville
1580 South Milwaukee Avenue Ste 201, Libertyville
-
The owner Caleb is beyond awesome. I got a referral from a nurse when I was in the hospital for my mom and the nurse told me to call them from the very first time I talk to him. They helped out tremendously and got me the right stuff I … More needed to get her approved to get help. If there’s anyone needing help for their family definitely use them they are beyond nice and the owner does truly care about his patients that they have and make sure they have top notch staff working there. I would only use their service for her help. If I could give him 10 stars, I would -
Caleb and his team, have been wonderful with working working with my family to get my grandma the absolute best care she needs after a fall she took.. him and his team have worked so hard to find the best fit possible, and make sure my … More grandma is comfortable, and very well taken care of..he has also been the best at making sure to keep all of my family updated with what is happening with my grandma’s care team, and making sure the best possible outcome is happening, he has taken all of my family’s concerns seriously and worked hard to resolve them, he has also helped us twice now set up physical therapy, to help her get back on her feet. I truly cannot recommend Caleb and this wonderful team enough, there is no one else I would trust with my grandma! -
I just want to say since I’ve known of FirstLight home care it’s been nothing but outstanding service and customer service from their end. The office staff does everything possible to fit your accommodations even the caregivers have very … More uplifting energy makes you feel like they are your family too it’s no way possible I wouldn’t go with FirstLight home care the effort put in by this company is outstanding no complaints i have on my end. I would like to say I would recommend FirstLight Home Care to my family and friends without a doubt. -
I had a great experience when establishing care for my elderly family member. The staff made me feel confident in my decision in choosing them. From the beginning they asked the right questions which in turn made me realize they do care … More and are interested in their patients well being. I am very thankful to have found them. -
Finding a good home care agency to work was hard. But as I came across FirstLight, everything seemed to work out perfectly. Office staff is amazing & clients couldn’t be nicer! Definitely recommend for those seeking a job or looking … More for home care. -
I had been in search of a home care agency for my grandparents, luckily I got recommended to FirstLight & it has been a blessing ever since . Kendra came out to my house for an assessment & made the process so smoothly of sending … More a great caregiver to us. We are very thankful for having this incredible team -
Amazing company to work with. They promptly provided services for my grandfather without a lot of notice after every other company we spoke to needed a week minimum. The owner Caleb went above and beyond to ensure my grandfather was comfortable … More at all times. -
Firstlight Home Care is amazing! When I was needing help with my father I had called I spoke with someone, they helped and walked me through the process of everything and reassured me my father is in good hands! Never had any issues with … More them! Absolutely recommend Firstlight Home Care!
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Libertyville is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
