Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Plano
4324 Mapleshade Ln Suite 274, Plano
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I was at my wit's end when I got a call from Dr. Riley in response to my inquiry on A Place for Mom. I had been taking care of my 92 year-old mom almost 24/7 for more than a week after a sudden change in her health and knew I needed … More help. Dr. Riley was very calm and competent, and was able to come that afternoon for an assessment and get a care worker in the next day. I have been pleasantly surprised by the level of quality of the carers and how compassionate they are. The flexibility of the scheduling is amazing and the responsiveness of the staff has been excellent. Their rates are competitive and the whole process has been very smooth. I highly recommend them! -
I needed a caregiver for my mother, and a friend referred me to Serena Rockwell, what a wonderful experience, Serena is so knowledgeable she made me aware of things that I didn’t even think about when looking for senior care. The caregiver … More she paired my mother with is exactly what we all needed. If you need extra help for any love one, please contact First Light home care and ask for Serena Rockwell to help you. -
Serena is an amazing asset to the senior services community! The team at First Light is super, and Serena’s attention to providing exceptional support to her clients is admirable! -
I cannot speak highly enough about Dr. Carolyn Riley and FirstLight Home Care of Plano. From the moment you reach out, the level of care and commitment to your family will be exceptional. Dr. Riley’s expertise, compassion, and personal … More attention will make all the difference during the most difficult of times. The staff members are incredibly kind, reliable, and well-trained, and will go above and beyond to meet your loved one’s needs. FirstLight Home Care is truly a lifeline, providing peace of mind with their high-quality services. I highly recommend Dr. Riley and her team to anyone seeking compassionate, professional care for their loved ones. -
I’ve always known Carolyn and Brendon to be individuals of incredible integrity, warmth, and dedication. Their work at FirstLight Home Care of Plano is a testament to the values they live by—compassion, respect, and an unwavering commitment … More to making a difference. The care and attention they put into their business reflect their deep-rooted principles, ensuring that every client is treated like family.
If you’re looking for caregiving services that are truly value-driven and delivered with a personal touch, FirstLight Home Care of Plano is the place to go. Carolyn and Brendon have created a haven where clients receive not just care, but the genuine kindness and support that only they can provide. -
Brendon came at the last minute for me. He was such a life saver. I’ll definitely use them again -
The owners of First Light Home Care of Plano are compassionate, committed and extraordinarily kind. They serve the community and those in their care with excellence, integrity and equality. Their unwavering commitment and respect to … More others and quality care is like no others. Stay committed and you will always be blessed. -
The owners at FirstLight Home Care of Plano are some of the most caring, organized and dedicated people I know. They are genuine and of the utmost character and integrity. I couldn’t imagine who I would trust more with the care of my loved … More ones. -
You're in great hands with Dr. Riley and her team. They genuinely care for people and are committed to making those around them feel welcomed and safe. They have a knack for bringing the best out of people and creating smiles for … More everyone they encounter. Choosing FirstLight means experiencing how downright amazing they are! -
I have had the pleasure of knowing their administrator Urvashi for over a year. She is a Sweet Soul and is great at what she does. Any questions I have about Home Care she is always willing to help me find resources and provide education … More to families when needed. -
The people who are part of FirstLight Home Care are honest, integral, kind , and pay close attention to detail. -
Last year, First Light Home Care (FLHC) provided home health/companion care for my 72-year old mom when she needed it the most. Because she has cancer and is recovering from a stroke, finding an efficient, caring team of home aides to … More care for her while my husband and I worked was imperative. Dereje, the owner, made sure we were always covered and the workers were on time, vetted, and vaccinated and he truly cared that my mom received the upmost of assistance. Each Aide (especially Maria) took care of mom as if she were her mother, and when they were with her I had no worries. They’re helped her with mobility and cognitive exercises as well as daily personal hygiene. My fears of leaving her with “non-family” members went out the window because they quickly became part of our family. If you want a dependable, competent, caring Home Aide Team, give FLHC a try,—you won’t be disappointed in the caregivers! -
Dereje and Relisa at Firstlight put a lot of care into the service they provide. It shows in the initial meeting and the service done thereafter. -
Thank you for the care we needed and at short notice. It really helped us get through this difficult time.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Plano, TX Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Plano
4324 Mapleshade Ln Suite 274, Plano
-
I was at my wit's end when I got a call from Dr. Riley in response to my inquiry on A Place for Mom. I had been taking care of my 92 year-old mom almost 24/7 for more than a week after a sudden change in her health and knew I needed … More help. Dr. Riley was very calm and competent, and was able to come that afternoon for an assessment and get a care worker in the next day. I have been pleasantly surprised by the level of quality of the carers and how compassionate they are. The flexibility of the scheduling is amazing and the responsiveness of the staff has been excellent. Their rates are competitive and the whole process has been very smooth. I highly recommend them! -
I needed a caregiver for my mother, and a friend referred me to Serena Rockwell, what a wonderful experience, Serena is so knowledgeable she made me aware of things that I didn’t even think about when looking for senior care. The caregiver … More she paired my mother with is exactly what we all needed. If you need extra help for any love one, please contact First Light home care and ask for Serena Rockwell to help you. -
Serena is an amazing asset to the senior services community! The team at First Light is super, and Serena’s attention to providing exceptional support to her clients is admirable! -
I cannot speak highly enough about Dr. Carolyn Riley and FirstLight Home Care of Plano. From the moment you reach out, the level of care and commitment to your family will be exceptional. Dr. Riley’s expertise, compassion, and personal … More attention will make all the difference during the most difficult of times. The staff members are incredibly kind, reliable, and well-trained, and will go above and beyond to meet your loved one’s needs. FirstLight Home Care is truly a lifeline, providing peace of mind with their high-quality services. I highly recommend Dr. Riley and her team to anyone seeking compassionate, professional care for their loved ones. -
I’ve always known Carolyn and Brendon to be individuals of incredible integrity, warmth, and dedication. Their work at FirstLight Home Care of Plano is a testament to the values they live by—compassion, respect, and an unwavering commitment … More to making a difference. The care and attention they put into their business reflect their deep-rooted principles, ensuring that every client is treated like family.
If you’re looking for caregiving services that are truly value-driven and delivered with a personal touch, FirstLight Home Care of Plano is the place to go. Carolyn and Brendon have created a haven where clients receive not just care, but the genuine kindness and support that only they can provide. -
Brendon came at the last minute for me. He was such a life saver. I’ll definitely use them again -
The owners of First Light Home Care of Plano are compassionate, committed and extraordinarily kind. They serve the community and those in their care with excellence, integrity and equality. Their unwavering commitment and respect to … More others and quality care is like no others. Stay committed and you will always be blessed. -
The owners at FirstLight Home Care of Plano are some of the most caring, organized and dedicated people I know. They are genuine and of the utmost character and integrity. I couldn’t imagine who I would trust more with the care of my loved … More ones. -
You're in great hands with Dr. Riley and her team. They genuinely care for people and are committed to making those around them feel welcomed and safe. They have a knack for bringing the best out of people and creating smiles for … More everyone they encounter. Choosing FirstLight means experiencing how downright amazing they are! -
I have had the pleasure of knowing their administrator Urvashi for over a year. She is a Sweet Soul and is great at what she does. Any questions I have about Home Care she is always willing to help me find resources and provide education … More to families when needed. -
The people who are part of FirstLight Home Care are honest, integral, kind , and pay close attention to detail. -
Last year, First Light Home Care (FLHC) provided home health/companion care for my 72-year old mom when she needed it the most. Because she has cancer and is recovering from a stroke, finding an efficient, caring team of home aides to … More care for her while my husband and I worked was imperative. Dereje, the owner, made sure we were always covered and the workers were on time, vetted, and vaccinated and he truly cared that my mom received the upmost of assistance. Each Aide (especially Maria) took care of mom as if she were her mother, and when they were with her I had no worries. They’re helped her with mobility and cognitive exercises as well as daily personal hygiene. My fears of leaving her with “non-family” members went out the window because they quickly became part of our family. If you want a dependable, competent, caring Home Aide Team, give FLHC a try,—you won’t be disappointed in the caregivers! -
Dereje and Relisa at Firstlight put a lot of care into the service they provide. It shows in the initial meeting and the service done thereafter. -
Thank you for the care we needed and at short notice. It really helped us get through this difficult time.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Plano, TX is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
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