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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Plano IconFirstLight Home Care of Plano

4324 Mapleshade Lane Suite 274, Plano

5.0 8 reviews

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    Selam Meharena
    ★★★★★
    in the last week

    I’ve always known Carolyn and Brendon to be individuals of incredible integrity, warmth, and dedication. Their work at FirstLight Home Care of Plano is a testament to the values they live by—compassion, respect, and an unwavering commitment … More to making a difference. The care and attention they put into their business reflect their deep-rooted principles, ensuring that every client is treated like family.
    If you’re looking for caregiving services that are truly value-driven and delivered with a personal touch, FirstLight Home Care of Plano is the place to go. Carolyn and Brendon have created a haven where clients receive not just care, but the genuine kindness and support that only they can provide.
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    Sally Cummins
    ★★★★★
    in the last week

    The owners at FirstLight Home Care of Plano are some of the most caring, organized and dedicated people I know. They are genuine and of the utmost character and integrity. I couldn’t imagine who I would trust more with the care of my loved … More ones.
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    Lee-Madeline Dowls
    ★★★★★
    in the last week

    You're in great hands with Dr. Riley and her team. They genuinely care for people and are committed to making those around them feel welcomed and safe. They have a knack for bringing the best out of people and creating smiles for … More everyone they encounter. Choosing FirstLight means experiencing how downright amazing they are!
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    Adrienne Riley
    ★★★★★
    in the last week

    The people who are part of FirstLight Home Care are honest, integral, kind , and pay close attention to detail.
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    SparroWriting Tutoring Service – O
    ★★★★★
    a year ago

    Last year, First Light Home Care (FLHC) provided home health/companion care for my 72-year old mom when she needed it the most. Because she has cancer and is recovering from a stroke, finding an efficient, caring team of home aides to … More care for her while my husband and I worked was imperative. Dereje, the owner, made sure we were always covered and the workers were on time, vetted, and vaccinated and he truly cared that my mom received the upmost of assistance. Each Aide (especially Maria) took care of mom as if she were her mother, and when they were with her I had no worries. They’re helped her with mobility and cognitive exercises as well as daily personal hygiene. My fears of leaving her with “non-family” members went out the window because they quickly became part of our family. If you want a dependable, competent, caring Home Aide Team, give FLHC a try,—you won’t be disappointed in the caregivers!
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    Sammer Arif
    ★★★★★
    2 years ago

    Dereje and Relisa at Firstlight put a lot of care into the service they provide. It shows in the initial meeting and the service done thereafter.
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    Ellen Hudson
    ★★★★★
    a year ago

    Thank you for the care we needed and at short notice. It really helped us get through this difficult time.
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    Mary Ross
    ★★★★★
    a month ago

    The owners of First Light Home Care of Plano are compassionate, committed and extraordinarily kind. They serve the community and those in their care with excellence, integrity and equality. Their unwavering commitment and respect to … More others and quality care is like no others. Stay committed and you will always be blessed.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Plano, TX Strives to Achieve Service Excellence Every Day

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FirstLight® Home Care of Plano, TX is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.