Skip to Content Pinterest tag

Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Rancho Cucamonga IconFirstLight Home Care of Rancho Cucamonga

9650 Business Center Dr Suite 113, Rancho Cucamonga

4.9 37 reviews

  • Avatar

    diva layden
    ★★★★★
    2 months ago

    We are so very impressed with Lolita and her staff over at First Light Home Care. They are extremely knowledgeable, professional, responsive, caring, compassionate and more. They have helped us so much with my elderly handicapped mom … More with stage four lung cancer. Their caregivers and office staff have truly been lifesavers for us and taken a huge load off of my shoulders by providing us quality care and help around the house. Lolita and her staff are just AMAZING and I can’t thank her enough. We Highly recommend.
  • Avatar

    John Layden
    ★★★★★
    3 weeks ago

    First Light Home Care has been helping my wife & elderly mother-in-law for several months now. Lolita’s company and staff are just Great! We highly recommend and they have definitely exceeded our expectations.
  • Avatar

    Ryan Koffman
    ★★★★★
    5 months ago

    FirstLight Home Care is our go-to personal care for my elderly mother with dementia. Personal care & attention is what Lolita, Jacqui & staff are all about. We have used their services (Companion Care) several times and one time … More was last minute care needed with only allowing a two day notice & they were able to accommodate us without any problems. Every time we have utilized their service their arrival time is early, 10-15min before scheduled start time and ready to begin. We have experienced four companion care staff members and everyone is polite and respectful of your home and belongings. Initial start Lolita and/or Jacqui will review all items/questions/concerns you may have but I may assure you if your looking for care of a loved one look no further than FirstLight Home Care for your needs as you will not be disappointed.
  • Avatar

    John Mannerino
    ★★★★★
    3 months ago

    Andrea is just great. Pleasant, enthusiastic, supportive and most attentive. She,even said my physical therapy was going well, even when I knew it was not exactly my best effort. 😄Just great!
  • Avatar

    young sizzo
    ★★★★★
    5 months ago

    Their service has been nothing but excellent. I truly appreciate the care giving services the communication and kindness along with patience and understanding. They been an absolute blessing for our family.
  • Avatar

    Donna M
    ★★★★★
    a year ago

    First Light Home Care has been a blessing to my family since day one. Lolita and Jacqui are understanding, accommodating, and most of all caring to all that is happening. Needing help means you and your family are going through a hard … More time and the First light team helped our family go through it with a kind heart and gentle touch. We highly recommend them.
  • Avatar

    Carolyn Burns
    ★★★★★
    4 years ago

    Lolita is a compassionate business owner. She worked well with our need for a flexible schedule for our dad. We felt very comfortable with all the caregivers. The caregivers were kind and able to recognize any emerging health issues. … More We researched a few places and First Light was the best. Thank you!
  • Avatar

    John Mannerino
    ★★★★★
    3 months ago

    Staff is great! Just starting using them and my dad is happy.
  • Avatar

    Michael Adackapara
    ★★★★★
    3 years ago

    I have ALS (Lou Gehrig's Disease) and I am wheelchair-bound. I needed help starting from very early in the morning (5:00 a.m.). Lolita was able to find a caregiver who was willing to drive up to our house so early in the morning. So … More far, this caregiver has never been late. She is well trained to take care of disabled people like me. She does it with utmost care, compassion and above all with a smile. Even the substitute caregiver who came one day was equally good. Lolita and her staff are very friendly and they try to address your needs. There were a few issues with scheduling; but they were eventually resolved. I would strongly recommend FirstLight Home Care to anyone looking for a reliable and compassionate caregiver.
  • Avatar

    Ruth Lazalde
    ★★★★★
    3 years ago

    My father is in his 80s and in a retirement home. We have been blessed with CareGivers from FirstLight Home Care. Our care giver has genuine concerns for our father and keeps us well informed so that we are able to direct our attention … More accordingly. She is able to take him for short walks, drive him to Dr appointments and gives us the medical feedback so we can better help him. He enjoys his care giver very much. The staff at FirstLight are always helpful in adding additional help on very short notice. I highly recommend FirstLight for exceptional care of loved ones!
  • Avatar

    Alice Loh
    ★★★★★
    4 years ago

    We've had a very positive experience with the service from FirstLight. We hired FirstLight to provide temporary in-home care to my in-laws after both encountered some health issues. FirstLight came out to do the needs assessment … More and assigned a caregiver right away. Both the office and care staff are very professional, easy to work with and try to accommodate any changes in schedule. The office staff always responds to our inquiries quickly, either by text message, email or phone call. The caregiver Dulce is kind and gentle and we're very pleased with her service. We're fortunate to find FirstLight in our times of need.
  • Avatar

    Jannett Gatewood
    ★★★★
    a year ago

    I've had/Have wonderful caregivers. They have always been respectful to my home and in the care of my mom.
  • Avatar

    Ferrel Salen
    ★★★★★
    a year ago

    Helpers have been caring and skilled in helping my husband during stay at rehab facility.
  • Avatar

    Martha Dominguez
    ★★★★★
    4 years ago

    FirstLight home care is always available to meet my need even at the last minute. They find somebody who can go with me to my doctor's appointment whenever I need it. The caregivers are all very friendly and cordial respectful and … More prompt. They're willing to go out of their way to help me whenever possible. They're truly good company as well I enjoy the service very much
  • Avatar

    Laura U
    ★★★★★
    a year ago

    They are professional, honest, and their care takers are personable. You won't regret contracting their services.

Open quote

Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

Leave us a Review Online:

Facebook ReviewsGoogle Reviews

FirstLight Home Care of Rancho Cucamonga, CA Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Rancho Cucamonga, CA is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

Take Action

Take Action

Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.

I'm interested in:

Home Care Services

Home Care Jobs

* indicates required fields

1Step 1
2Step 2
3Step 3
This field is for validation purposes and should be left unchanged.
Services needed*
Select all that apply.

Privacy Disclaimer

By clicking "Submit," you agree to our Privacy Policy.

FirstLight is hiring!
Join our team.

View Careers

BackX