Home Care
Reviews
What People Are SayingHear from FirstLight clients and families about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions by leaving a review.
FirstLight Home Care of Southbury
519 Heritage Road Suite 3B, Southbury
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I entrusted the care of my father (over 100) to FirstLight and was very pleased with their services. They were timely and communicated with us regularly, but most importantly, the aide who helped us, Ericka Rivera, was simply outstanding. … More She was professional and reliable, but her greatest strength was her ability to interact with my father, creating a very loving, caring atmosphere for him. I can't tell you how lucky we were! -
Maria was a great caregiver for my husband. She was both caring and firm in meeting his needs. She is very warm and compassionate with him. The service was great in contacting me if Maria was late or unable to come. I would certainly use … More this service again. -
First Light stepped up to assist after my father had a medical issue and needed 24 hour care. Then they helped with the move into assisted living. The team did a fantastic job taking care of my father! I would highly recommend them to anyone. … More -
FirstLight Home Care is EXCEPTIONAL. I have worked with many home care agencies and FirstLight is one of the tops. Allie Hauser has made it a priority to make sure the caregivers are the right fit. She has such a big heart. Highly recommend … More -
100% satisfied!!! John and his team were absolutely wonderful to work with!!! Professional, responsive, caring, informative and trustworthy are just a few adjectives to describe this great crew; I wouldn’t have anyone else care for my … More mom but them again, thank you all!!! -
FirstLight Home Care provides an essential service with an immense amount of care, reliability, and respect for both their clients and employees. They always treat YOUR family like their own! Sara, from FirstLight, always puts the clients' … More needs before her own, and works endlessly to make sure all clients and employees are satisfied and happy with the services. -
I have had the pleasure of working with both Sara and Ryan at FirstLight. As a wheelchair van service provider, I work with a lot of home care companies and their aides. FirstLight Home Care is among those companies in the area that has … More top-notch aides as their employees. I can't say that about very many home care companies in my area, but my confidence is always with FirstLight Home Care. From your very first phone call straight through being matched with the right caregiver for you, your experience will be pleasant, smooth and care-free. -
FirstLight Home Care is an amazing company that is there when you need help. They evaluate your situation and quickly help you fill in where there is a need. I can’t say enough! -
FIRST LIGHTwas very professional and enjoyed working with them. Sue was are caregiver and she was a joy to work with. She was very professional and friendly she was a joy to work with
Client Reviews
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FirstLight Home Care of Southbury Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients and families about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions by leaving a review.
FirstLight Home Care of Southbury
519 Heritage Road Suite 3B, Southbury
-
I entrusted the care of my father (over 100) to FirstLight and was very pleased with their services. They were timely and communicated with us regularly, but most importantly, the aide who helped us, Ericka Rivera, was simply outstanding. … More She was professional and reliable, but her greatest strength was her ability to interact with my father, creating a very loving, caring atmosphere for him. I can't tell you how lucky we were! -
Maria was a great caregiver for my husband. She was both caring and firm in meeting his needs. She is very warm and compassionate with him. The service was great in contacting me if Maria was late or unable to come. I would certainly use … More this service again. -
First Light stepped up to assist after my father had a medical issue and needed 24 hour care. Then they helped with the move into assisted living. The team did a fantastic job taking care of my father! I would highly recommend them to anyone. … More -
FirstLight Home Care is EXCEPTIONAL. I have worked with many home care agencies and FirstLight is one of the tops. Allie Hauser has made it a priority to make sure the caregivers are the right fit. She has such a big heart. Highly recommend … More -
100% satisfied!!! John and his team were absolutely wonderful to work with!!! Professional, responsive, caring, informative and trustworthy are just a few adjectives to describe this great crew; I wouldn’t have anyone else care for my … More mom but them again, thank you all!!! -
FirstLight Home Care provides an essential service with an immense amount of care, reliability, and respect for both their clients and employees. They always treat YOUR family like their own! Sara, from FirstLight, always puts the clients' … More needs before her own, and works endlessly to make sure all clients and employees are satisfied and happy with the services. -
I have had the pleasure of working with both Sara and Ryan at FirstLight. As a wheelchair van service provider, I work with a lot of home care companies and their aides. FirstLight Home Care is among those companies in the area that has … More top-notch aides as their employees. I can't say that about very many home care companies in my area, but my confidence is always with FirstLight Home Care. From your very first phone call straight through being matched with the right caregiver for you, your experience will be pleasant, smooth and care-free. -
FirstLight Home Care is an amazing company that is there when you need help. They evaluate your situation and quickly help you fill in where there is a need. I can’t say enough! -
FIRST LIGHTwas very professional and enjoyed working with them. Sue was are caregiver and she was a joy to work with. She was very professional and friendly she was a joy to work with
Client Reviews
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FirstLight® Home Care of Southbury is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a company culture that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional services.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of services, responsiveness and overall satisfaction.
