Skip to Content Pinterest tag

Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Southern Maine IconFirstLight Home Care of Southern Maine

944 Roosevelt Trail #15, Windham

4.6 9 reviews

  • Avatar

    Alfred Cichon
    ★★★★★
    a month ago

    FirstLight Homecare staff has been providing home care for my wife for a bit over two years. They have always been proficient, personable and professional. These caregivers constantly engage her in conversation as they help her with daily … More needs and activities. The support / administrative staff are likewise pleasant and helpful ensuring consistent staffing / coverage that adapts to any changing circumstances. Would recommend / encourage those who need these supportive services to choose FirstLight Homecare – 10 out of 10.
  • Avatar

    Sawan Patel
    ★★★★★
    2 months ago

    Jessie and the team at FirstLight are the best! I would recommend them for anyone looking for caregiving services in the Southern Maine area!
  • Avatar

    Douglas McDonough
    ★★★★★
    7 years ago

    Mom loved the caregivers during the more than 12 months of service she received before she moved out of Maine. They were attentive, preparing daily meals and helping with light housekeeping as well as chores such as picking up prescriptions … More from the pharmacy. The owners and office help were very easy to work with. Highly recommend.
  • Avatar

    Gloria Morris
    ★★★★★
    2 years ago

    First Light caregivers provided exemplary, compassionate care to my closest friend in the last months of her life. They went above and beyond in difficult circumstances. I will be forever grateful and recommend their staff at every level. … More Thank you First Light.
  • Avatar

    Bill Strathmann
    ★★★★★
    8 years ago

    Their fantastic care givers were dedicated to my dad through ice, snow, and countless hospital visits. Even the owners, Pete and Carol, were immediately accessible and came to the house in dire situations.
  • Avatar

    Jeremy G
    ★★★★★
    7 years ago

Open quote

Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

Leave us a Review Online:

Facebook ReviewsGoogle Reviews

FirstLight Home Care of Southern Maine Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Southern Maine is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

Take Action

Take Action

Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.