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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Spartanburg IconFirstLight Home Care of Spartanburg

269 S Church St # 309, Spartanburg

5.0 21 reviews

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    Maria Poole
    ★★★★★
    a month ago

    FirstLight Home Care is an exceptional home care company that truly puts their clients first. The caregivers, management team, and support staff all work together to provide compassionate, reliable, and professional care.
    They consistently
    … More go above and beyond to ensure clients feel comfortable, supported, and well cared for. If you are looking for a home care provider that genuinely cares and treats you like family,
    FirstLight Home Care is the right choice!!
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    Dr. Tamika Murphy
    ★★★★★
    a month ago

    Maria Poole recently visited our office to share information about the services offered by FirstLight Home Care. I was very impressed with her professionalism and the thorough way she addressed all the questions from both myself and our … More staff. Maria clearly demonstrates a strong commitment to helping those in our community, and her dedication and knowledge truly stood out during her visit. I have already been sending referrals. It's a pleasure to have great services in our community.
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    Pamela Orr
    ★★★★★
    2 weeks ago

    FirstLight Home Care has an amazing staff! Lynn and Maria are pleasant to work with and have caring hearts. I would definitely recommend this agency.
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    Roni oohh
    ★★★★★
    a week ago

    The community Liason is very compassionate and personable about the services that First Light Home Care provides Maria is well in tune of what is needed for the senior population.
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    Steve Rogers
    ★★★★★
    a month ago

    Maria provides great customer service. She conducted an in-service for our facility recently and made us aware of programs that could greatly benefit our residents. I highly recommend Maria and FirstLight!
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    John Pickens
    ★★★★★
    5 months ago

    The team at FirstLight is truly kind. Taylor is so warm and helpful, and Letti leads with so much compassion. Heather works so hard and does a great job staying in contact with us. Their kindness made a real difference.
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    Kari Stritch
    ★★★★★
    7 months ago

    The staff at First Light Homecare is outstanding! Both Taylor and Lettie are professional and genuinely care about their clients. They focus on what is important to the family member receiving “help and assistance” and go out of their way … More to honor their wishes and needs. They truly believe that everyone deserves the best care which is why they love working for First Light! I highly recommend you call them if you or your loved one needs a little extra or a lot of extra assistance or attention.
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    Connie Jones
    ★★★★★
    7 months ago

    My name is Connie. Working with First Light has brought me so much joy. They are so easy to work for. Always ready to help in any circumstance. Communication is top-notch therefore, making my job easier. I love my job, and I love my superiors, … More and I love my clients. The pay is a little better than fair. I really enjoy waking up and going to work. First Light is my life.
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    Sherrie Miles
    ★★★★★
    7 months ago

    Our family is so pleased with the compassionate, skilled, reliable, and consistent caregivers we have met through FirstLight. The office staff is always professional, helpful and flexible, and worked carefully to understand our needs before … More assigning caregivers. Caring for an 83 year old with dementia at home is complex, but with a partner like FirstLight we feel confident we are providing a safe, healthy, comforting environment for our Mom.
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    Denise McGowan
    ★★★★★
    7 months ago

    Firstlight provided respite care to help my mother take care of my stepdad. Every caregiver provided excellent service and care to both my mom and stepdad. We would choose the team at First light for any future needs hands down!
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    Erin Lynn
    ★★★★★
    7 months ago

    We are possibly planning a move to another state. This delightful home health care company & their helpful staff have answered all questions we have & kindly & promptly. If we do move to SC, we will definitely be calling them … More back. We thank them for their kindness & help!
    Sincerely,
    EO
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    Aimee Alsup
    ★★★★★
    8 months ago

    “Great care provided! Letti is so passionate about her job and really cares for their clients!”
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    Erica Porter
    ★★★★★
    2 years ago

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Spartanburg Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Spartanburg is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.