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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

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Client Reviews

We have been clients of FirstLight Home Care for over three years and are so grateful to Larry Roberts and his staff. We have a son that is a quadriplegic and as such needs 24/7 care giving assistance. FirstLight Home Care has provided much of those services and many times on short notice has helped us out by filling in with their staff. I would recommend them highly.

Larry and his team are wonderful. They helped a neighbor when he came home from the hospital after surgery. They also offer help to new moms with household chores. If you have a loved one in need of in home care, give Larry a call.

Grateful to FirstLight, Larry Roberts, and team for providing care for my grandmother over the last years. My grandmother wants to be at home for as long as possible and with FirstLight’s help, we could recently celebrate her 97th birthday while she still lived at home.

I appreciate that the people at First Light Home Care seem to be a little bit more mature and knowledgeable.

First Light Home Care involved me in finding the correct caregiver for my mother.

The caregivers are patient with my mother, and they don’t get mad or frustrated. They don’t get their feelings hurt when she is not very nice to them because she is not always lucid. They try to do things with her too.

My caregiver is top-notch to me. She is always looking for something to keep busy with and suggests things she could do for me.

Just wanted to say thanks for being so wonderful to my wife today. Feeling so blessed to have someone like you help us. I could tell that you are very compassionate caring and smart!!! Thanks again and we look forward to seeing you next weekend. Going to put a big plug in for ya with your boss! That was hard for her today, but because of your specialness it went well. She likes u already. Thanks again and blessings to you and yours!

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Torrance, CA Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Torrance, CA is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.