Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Westchase and Carrollwood
3030 North Rocky Point Drive West Suite 150, Tampa
-
This is one of the best health care experiences I have ever had. FirstLight caregivers are competent, caring, reliable and outright wonderful. Our experience started with Jennifer who visited our home within 3 hours of our call. She was … More warm and enlightening about their services. I felt relief immediately. Then came Amanda the scheduling coordinator whose communication and knowledge of how to match caregivers to their client was superb. Her frequent communication is very calming and reassuring. Then came the caregivers Joan and Victoria, Michelle and Diana. They flew in like angels and immediately took over my aunts care. I didn’t have to tell them a thing. It’s as if they knew us forever. Their anticipation skills are excellent. They were all competent and caring.
This is a very trying time but when FirstLight embraced my aunt as I would, it allowed me to prepare her new living quarters the way she would want it and take care of all the planning and preparation to assure a smooth transition. I can only say thank you from the bottom of my heart. Being in the healthcare environment for 40 years I have a critical eye for quality and leadership and FirstLight has both. -
FirstLight has been a blessing. Denise does a wonderful job of walking you through the process and we are very lucky to have the most caring and attentive caregivers (Raquel and Ameila) that come to help my mom. Scheduling is always very … More easy with the amazing help of Amanda. Not sure where would be without FirstLight. -
I absolutely love working at Firstlight, I have been with them 6 years now!! The team is amazing, supportive, hardworking, and truly cares about the people we serve. Amanda, the scheduling coordinator, is a rockstar! She’s always on top … More of everything, super organized, and makes sure everyone’s schedule runs smoothly. She’s also just a really kind and understanding person, which makes a huge difference. Couldn’t ask for a better place to work! -
Denise Marceron has always been wonderful making sure my husband has the appropriate caregiver, someone well paired for his specific needs. We appreciate knowing she is always available to help address any issues we might have. Thank you … More Denise and Firstlight Home Care we would never hesitate to recommend knowing what great care they both provide. -
My Mom's experience with First light home care this past week has been 5 stars. It's very comforting for our family to know she has had 24/7 home care. The caretakers are very easy to work with and extremely attentive to all … More her needs. I would highly recommend this home care agency. -
I have been using First Light for 3 years fir some if my clients and they outstanding communication with office in selecting the correct caregivers for my clients needs. Caregivers are trained properly, are compassionate with my clients … More and very attentive with my clients needs. -
Love First Light! Very helpful helping us navigate this process of caring for family.
Great caregivers and office staff. Highly recommend! -
I cannot say enough good things about FirstLight Home Care. Denise was absolutely amazing in providing thoughtful and compassionate care for our family member with dementia. She took the time to offer valuable advice and practical suggestions … More to improve our loved one's quality of life. Denise checked in regularly, ensuring that we were happy with the caregivers who visited the house. Her support and guidance were invaluable during a challenging time. We highly recommend FirstLight to anyone in need of in-home care for a loved one – their dedication and care truly make a difference. -
I been working with 1st light for Over 10 years I love this company
You can put your trust in 1st light they will take great care of your love ones.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Westchase and Carrollwood Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Westchase and Carrollwood
3030 North Rocky Point Drive West Suite 150, Tampa
-
This is one of the best health care experiences I have ever had. FirstLight caregivers are competent, caring, reliable and outright wonderful. Our experience started with Jennifer who visited our home within 3 hours of our call. She was … More warm and enlightening about their services. I felt relief immediately. Then came Amanda the scheduling coordinator whose communication and knowledge of how to match caregivers to their client was superb. Her frequent communication is very calming and reassuring. Then came the caregivers Joan and Victoria, Michelle and Diana. They flew in like angels and immediately took over my aunts care. I didn’t have to tell them a thing. It’s as if they knew us forever. Their anticipation skills are excellent. They were all competent and caring.
This is a very trying time but when FirstLight embraced my aunt as I would, it allowed me to prepare her new living quarters the way she would want it and take care of all the planning and preparation to assure a smooth transition. I can only say thank you from the bottom of my heart. Being in the healthcare environment for 40 years I have a critical eye for quality and leadership and FirstLight has both. -
FirstLight has been a blessing. Denise does a wonderful job of walking you through the process and we are very lucky to have the most caring and attentive caregivers (Raquel and Ameila) that come to help my mom. Scheduling is always very … More easy with the amazing help of Amanda. Not sure where would be without FirstLight. -
I absolutely love working at Firstlight, I have been with them 6 years now!! The team is amazing, supportive, hardworking, and truly cares about the people we serve. Amanda, the scheduling coordinator, is a rockstar! She’s always on top … More of everything, super organized, and makes sure everyone’s schedule runs smoothly. She’s also just a really kind and understanding person, which makes a huge difference. Couldn’t ask for a better place to work! -
Denise Marceron has always been wonderful making sure my husband has the appropriate caregiver, someone well paired for his specific needs. We appreciate knowing she is always available to help address any issues we might have. Thank you … More Denise and Firstlight Home Care we would never hesitate to recommend knowing what great care they both provide. -
My Mom's experience with First light home care this past week has been 5 stars. It's very comforting for our family to know she has had 24/7 home care. The caretakers are very easy to work with and extremely attentive to all … More her needs. I would highly recommend this home care agency. -
I have been using First Light for 3 years fir some if my clients and they outstanding communication with office in selecting the correct caregivers for my clients needs. Caregivers are trained properly, are compassionate with my clients … More and very attentive with my clients needs. -
Love First Light! Very helpful helping us navigate this process of caring for family.
Great caregivers and office staff. Highly recommend! -
I cannot say enough good things about FirstLight Home Care. Denise was absolutely amazing in providing thoughtful and compassionate care for our family member with dementia. She took the time to offer valuable advice and practical suggestions … More to improve our loved one's quality of life. Denise checked in regularly, ensuring that we were happy with the caregivers who visited the house. Her support and guidance were invaluable during a challenging time. We highly recommend FirstLight to anyone in need of in-home care for a loved one – their dedication and care truly make a difference. -
I been working with 1st light for Over 10 years I love this company
You can put your trust in 1st light they will take great care of your love ones.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Westchase and Carrollwood is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
Take Action
Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
