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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Westshore and Carrollwood IconFirstLight Home Care of Westshore and Carrollwood

3030 North Rocky Point Drive West Suite 150, Tampa

5.0 3 reviews

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    Cheryl Russel
    ★★★★★
    4 months ago

    My Mom's experience with First light home care this past week has been 5 stars. It's very comforting for our family to know she has had 24/7 home care. The caretakers are very easy to work with and extremely attentive to all … More her needs. I would highly recommend this home care agency.
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    Caroline North
    ★★★★★
    6 months ago

    I have been using First Light for 3 years fir some if my clients and they outstanding communication with office in selecting the correct caregivers for my clients needs. Caregivers are trained properly, are compassionate with my clients … More and very attentive with my clients needs.
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    Catherine West
    ★★★★★
    6 months ago

    Love First Light! Very helpful helping us navigate this process of caring for family.
    Great caregivers and office staff. Highly recommend!
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    Kim Ruiz
    ★★★★★
    a month ago

    I cannot say enough good things about FirstLight Home Care. Denise was absolutely amazing in providing thoughtful and compassionate care for our family member with dementia. She took the time to offer valuable advice and practical suggestions … More to improve our loved one's quality of life. Denise checked in regularly, ensuring that we were happy with the caregivers who visited the house. Her support and guidance were invaluable during a challenging time. We highly recommend FirstLight to anyone in need of in-home care for a loved one – their dedication and care truly make a difference.
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    Talesia Clark
    ★★★★★
    6 months ago

    I been working with 1st light for Over 10 years I love this company
    You can put your trust in 1st light they will take great care of your love ones.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Westchase and Carrollwood Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Westchase and Carrollwood is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.